---
description: Learn how Avianya AI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Avianya AI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Avianya AI](/software/2142307/avianya-ai)

# Avianya AI

Canonical: https://www.getapp.za.com/software/2142307/avianya-ai

> Cloud-based Meta Tech Provider platform unifying WhatsApp API, Meta Ads, Instagram DM, RCS, SMS, and AI chatbots for Indian SMBs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Avianya AI

\* Consolidates WhatsApp Business API, Meta Click-to-WhatsApp Ads, Instagram DM, RCS, SMS, Email, and Live Chat into one subscription, eliminating multiple vendor contracts, separate logins, and channel data silos.
\* Provides a single unified customer data view across all channels through a built-in CRM, giving teams complete cross-channel context for every customer interaction.
\* No-code AI chatbot builder handles inbound WhatsApp conversations and processes Meta Ads leads natively, removing the need for custom integration code or developer resources.
\* Bot-to-human handoff transfers active conversations to live agents mid-session without loss of context, maintaining conversation continuity across automated and human-assisted interactions.
\* Automated COD order confirmation and address-change flows reduce return-to-origin (RTO) rates for e-commerce merchants without requiring custom development.
\* Shopify integration delivers pre-built automated flows for order confirmation, fulfilment updates, and abandoned-checkout recovery, operable without engineering effort.
\* Shared inbox for WhatsApp, RCS, and SMS centralises inbound messaging across channels, supporting team collaboration on customer communications from one interface.
\* Supports third-party AI integrations, including OpenAI and Anthropic, allowing businesses to extend chatbot capabilities through the platform without building separate pipelines.
\* Transparent pricing starting at 0 INR per month is structured for Indian SMB margins, with official Meta Tech Provider status providing verified API access to WhatsApp Business infrastructure.
\* India-built and India-supported platform with DPIIT recognition, offering locally relevant support and compliance alignment for Indian SMB operations.

## About the vendor

- **Company**: Avianya AI

## Commercial Context

- **Starting Price**: ₹0,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Content Management
- Customer History
- Generative AI
- Inbox Management
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language

## Integrations (7 total)

- Meta for Business
- Rekart
- Shopify
- WhatsApp Business API
- WhatsApp Business Suite
- Zoho CRM
- Zoho Recruit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2142307/avianya-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/avianya-ai/> |
| en-AE | <https://www.getapp.ae/software/2142307/avianya-ai> |
| en-AU | <https://www.getapp.com.au/software/2142307/avianya-ai> |
| en-CA | <https://www.getapp.ca/software/2142307/avianya-ai> |
| en-GB | <https://www.getapp.co.uk/software/2142307/avianya-ai> |
| en-IE | <https://www.getapp.ie/software/2142307/avianya-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2142307/avianya-ai> |
| en-SG | <https://www.getapp.sg/software/2142307/avianya-ai> |
| en-ZA | <https://www.getapp.za.com/software/2142307/avianya-ai> |

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