---
description: Learn how CRMtravel B2C Travel CRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CRMtravel B2C Travel CRM Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [CRMtravel B2C Travel CRM](/software/2142623/crmtravel-b2c-travel-crm)

# CRMtravel B2C Travel CRM

Canonical: https://www.getapp.za.com/software/2142623/crmtravel-b2c-travel-crm

> CRMtravel is a cloud-based customer relationship management solution designed for travel agencies and tour operators serving direct customers. The software centralizes lead management through multiple channels including Excel imports, Google Spreadsheets, and social media integrations. It features an itinerary builder that generates travel plans, automated invoice creation, and voucher generation capabilities for individual or combined services.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CRMtravel B2C Travel CRM

CRMtravel B2C Travel CRM Software is a powerful travel business management solution designed for travel agencies, tour operators, and travel consultants that manage direct B2C customers. It helps businesses centralize customer information, manage leads, automate sales processes, create professional quotations and itineraries, and improve customer engagement from enquiry to booking and post-sales support.

Key Benefits of CRMtravel B2C Travel CRM Software

1. Centralized Customer Management
Manage customer profiles, contact details, travel preferences, previous enquiries, bookings, documents, communication history, and follow-ups from one centralized platform. Your team can quickly access the right customer information whenever required.

2. Effective Lead Management
Capture and organize leads from different sources and track every enquiry through the sales pipeline. CRMtravel helps your sales team identify new opportunities, assign leads, monitor lead status, and reduce the chances of missing valuable enquiries.

3. Faster Quotation \& Itinerary Creation
Create professional travel quotations and customized itineraries quickly. Sales teams can prepare trip proposals based on customer requirements, make revisions easily, and share quotations with customers without spending hours on manual documentation.

4. Automated Follow-Ups
Never miss an important customer follow-up. CRMtravel helps your team schedule and manage follow-ups so potential customers receive timely communication throughout the sales journey.

5. Complete Booking Management
Manage customer bookings and related travel information from a centralized system. Keep track of booking details, services, suppliers, payments, documents, and operational activities to improve overall efficiency.

6. Better Customer Communication
Maintain communication history and customer interactions in one place. Your team can understand previous conversations and requirements, enabling more personalized and professional customer service.

7. Document Management
Organize important customer and travel documents systematically. This helps your team access required documents faster and reduces dependency on scattered emails, files, and spreadsheets.

8. Sales \& Source Tracking
Understand where your leads and bookings are coming from. Track sales performance by source, employee, campaign, or other relevant parameters to identify the channels generating better business opportunities.

9. Improved Team Productivity
Automate repetitive administrative tasks and reduce manual data entry. With customer, lead, quotation, booking, and follow-up information available in one system, employees can spend more time selling and serving customers.

10. Personalized Customer Experience
Use customer history, preferences, previous trips, and enquiry details to provide more personalized travel recommendations. Better customer knowledge can help increase customer satisfaction, repeat bookings, and referrals.

11. Real-Time Business Visibility
Access important business information through dashboards and reports. Managers can monitor leads, sales activities, bookings, team performance, and business trends to make faster and more informed decisions.

12. Cloud-Based Accessibility
CRMtravel is a cloud-based travel CRM, allowing authorized users to access business information from anywhere with an internet connection. This supports agencies with multiple users, locations, and remote teams.

13. Reduced Manual Work
Replace disconnected spreadsheets and repetitive processes with a structured travel management workflow. Automation helps reduce errors, save time, and create a more consistent sales and operational process.

14. Scalable for Growing Travel Businesses
CRMtravel B2C CRM can support travel agencies as they grow their customer base, enquiries, bookings, and teams. A centralized system makes it easier to manage increasing business volumes without relying entirely on manual processes.

## About the vendor

- **Company**: CRMtravel™

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: \*\*CRMtravel – B2C Travel Software Pricing\*\*

CRMtravel offers flexible pricing for travel agencies, tour operators, DMCs, OTAs, and travel businesses looking to build and manage a professional B2C travel booking platform.

Our B2C Travel Software pricing is customized according to your business requirements, including the number of users, booking modules, integrations, website requirements, API connectivity, automation, and additional features.

\*\*Pricing Model:\*\* Contact Vendor for Pricing

\*\*What’s Included:\*\*

\* B2C Travel Booking Engine
\* Customer-facing travel portal
\* Online booking and reservation management
\* Flight, hotel, transfer and activity booking support
\* Tour and holiday package management
\* Customer and lead management
\* Quotation and itinerary management
\* Online payment integration
\* Multi-currency support
\* Booking and payment tracking
\* Customer communication and follow-ups
\* Sales and booking reports
\* Inventory and supplier management
\* Responsive web-based platform
\* Cloud-based deployment
\* Business automation and workflow management

\*\*Flexible \& Scalable Pricing\*\*

CRMtravel provides customized pricing based on your business size and technology requirements. Whether you are a startup travel company, growing travel agency, tour operator, DMC, OTA, or an established travel business, the solution can be configured to match your operational needs.

Businesses can choose the functionality and integrations they require without paying for unnecessary modules.

\*\*Implementation \& Onboarding\*\*

Pricing may include product configuration, website/portal setup, integrations, onboarding, training, and technical assistance depending on the selected solution.

\*\*Free Trial / Demo\*\*

A personalized product demonstration is available to help businesses evaluate CRMtravel's B2C Travel Software, booking workflow, features, integrations, and suitability for their business.

\*\*Get Pricing\*\*

Contact the CRMtravel team for a customized quotation based on your business requirements.

\*\*Best suited for:\*\*
Travel Agencies | Tour Operators | DMCs | OTAs | Online Travel Businesses | Holiday Package Companies | Corporate Travel Businesses

CRMtravel helps travel businesses manage B2C bookings, customers, operations, payments, and travel inventory from a centralized platform.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Campaign Management
- Contact Management
- Customer Journey Mapping
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Security
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Forecasting
- Generative AI
- Interaction Tracking
- Lead Capture
- Lead Generation

## Integrations (3 total)

- Google Sheets
- Instagram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Travel Agency Software](https://www.getapp.za.com/directory/85/travel-agency/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2142623/crmtravel-b2c-travel-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/crmtravel-b2c-travel-crm/> |
| en-AE | <https://www.getapp.ae/software/2142623/crmtravel-b2c-travel-crm> |
| en-AU | <https://www.getapp.com.au/software/2142623/crmtravel-b2c-travel-crm> |
| en-CA | <https://www.getapp.ca/software/2142623/crmtravel-b2c-travel-crm> |
| en-GB | <https://www.getapp.co.uk/software/2142623/crmtravel-b2c-travel-crm> |
| en-IE | <https://www.getapp.ie/software/2142623/crmtravel-b2c-travel-crm> |
| en-NZ | <https://www.getapp.co.nz/software/2142623/crmtravel-b2c-travel-crm> |
| en-SG | <https://www.getapp.sg/software/2142623/crmtravel-b2c-travel-crm> |
| en-ZA | <https://www.getapp.za.com/software/2142623/crmtravel-b2c-travel-crm> |

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