---
description: Learn how Omnistra can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omnistra Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/3844/virtual-assistant/software) > [Omnistra](/software/2144138/omnistra)

# Omnistra

Canonical: https://www.getapp.za.com/software/2144138/omnistra

> Omnistra is an AI workforce platform for commerce. Voice and messaging agents answer customers, sell and run order operations in 60+ languages, with Bangla and English native. A visual workflow engine governs every agent action and Order OS runs COD confirmation and courier routing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Omnistra

Answer every customer, in their language. Agents cover more than 60 languages with Bangla and English native, so no order is lost to an unanswered call or an unread message.

Cut cost per resolution, and prove it. The analytics layer reports AI containment rate, cost per resolution and savings against a human baseline, so the saving is measured rather than claimed.

Keep control of what the AI does. The workflow engine defines each agent's permitted actions node by node, and every deployment declares when a conversation moves to a person.

Catch a conversation before it goes wrong. Live emotion tracking escalates a deteriorating conversation while it is still open, not after a bad review.

Run the order, not just the reply. Cash-on-delivery confirmation, carrier selection, live tracking and failed delivery recovery run inside the same platform as the conversation.

Sell as well as support. The same agents run inbound and outbound campaigns, follow-ups and win-backs.

Price by volume, not by seat. Every feature is on every plan and the whole team can use the platform.

## About the vendor

- **Company**: Omnistra

## Commercial Context

- **Starting Price**: US$41,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Omnistra is priced per month around a pool of included credits, not per seat. Every feature is on every plan. The only difference between plans is volume. Starter, BDT 4,999 per month, 3,333 credits, for a shop handling up to about 20 orders a day. Growth, BDT 14,999 per month, 10,000 credits, roughly 30 to 50 orders a day. Professional, BDT 29,999 per month, 20,000 credits, roughly 80 to 110 orders a day, and the plan most commerce teams land on. Scale, BDT 59,999 per month, 40,000 credits, roughly 150 to 300 orders a day. Enterprise is custom and agreed per deployment. One credit costs 1.50 BDT both inside a plan and as overage, so a conversation costs the same whether it is included or bought on top. Included credits do not roll over. Prepaid top-ups never expire. Annual billing gives two months free. There is no per seat charge, so the whole team uses the platform. The free trial runs 7 days with no credit card. USD figures on this listing are approximate conversions from BDT.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Adaptive Responses
- Agent Collaboration
- Agentic Task Execution
- Analytics
- Attended Automation
- Automated Responses
- Autonomous Task Execution
- Business Process Automation
- Code-free Development
- Compliance Management
- Configurable Workflow
- Contextual Guidance
- Conversation Editor

## Integrations (8 total)

- Instagram
- Intercom
- Messenger
- Salesforce Service Cloud
- Shopify
- WhatsApp Business API
- WooCommerce
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Tools](https://www.getapp.za.com/directory/3844/virtual-assistant/software)
- [AI Agents for Customer Support](https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2144138/omnistra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/omnistra/> |
| en-AE | <https://www.getapp.ae/software/2144138/omnistra> |
| en-AU | <https://www.getapp.com.au/software/2144138/omnistra> |
| en-CA | <https://www.getapp.ca/software/2144138/omnistra> |
| en-GB | <https://www.getapp.co.uk/software/2144138/omnistra> |
| en-IE | <https://www.getapp.ie/software/2144138/omnistra> |
| en-NZ | <https://www.getapp.co.nz/software/2144138/omnistra> |
| en-SG | <https://www.getapp.sg/software/2144138/omnistra> |
| en-ZA | <https://www.getapp.za.com/software/2144138/omnistra> |

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