---
description: Learn how LiveX AI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveX AI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Display Advertising Software](/directory/612/display-advertising/software) > [LiveX AI](/software/2147197/ai-churncontrol)

# LiveX AI

Canonical: https://www.getapp.za.com/software/2147197/ai-churncontrol

> Cloud-based generative AI agent platform for B2C and enterprise teams, deploying intelligent agents across digital and voice channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of LiveX AI

\* Reduces customer churn through the ChurnControl module, which continuously monitors customer behavior, identifies at-risk accounts, and triggers proactive retention interventions before cancellation occurs.
\* Automates customer support across web, mobile, and voice channels, deflecting a significant share of inbound inquiries without requiring live agent involvement.
\* Supports no-code agent configuration, allowing CX and operations teams to define personas, knowledge bases, and escalation rules without engineering resources.
\* Provides real-time sentiment analysis during customer interactions, enabling agents and supervisors to detect dissatisfaction signals and adjust responses accordingly.
\* Delivers omnichannel routing and multilingual support, extending consistent service coverage across diverse customer segments and geographic markets.
\* Surfaces resolution rates, deflection trends, and satisfaction metrics through reporting dashboards, giving leaders actionable data to optimize support operations.
\* Integrates with CRM, helpdesk, and data platforms, connecting AI agent activity to existing workflows and customer records without duplicating data entry.
\* Scales support capacity during demand spikes without proportional increases in headcount, maintaining response quality across high-volume periods.

## About the vendor

- **Company**: LiveX AI

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, Hindi, Japanese, Korean, Spanish, Traditional Chinese
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Campaign Analytics
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Experience Management
- Display Ad Management
- Live Chat
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Display Advertising Software](https://www.getapp.za.com/directory/612/display-advertising/software)

## Related Categories

- [Display Advertising Software](https://www.getapp.za.com/directory/612/display-advertising/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2147197/ai-churncontrol)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ai-churncontrol/> |
| en-AE | <https://www.getapp.ae/software/2147197/ai-churncontrol> |
| en-AU | <https://www.getapp.com.au/software/2147197/ai-churncontrol> |
| en-CA | <https://www.getapp.ca/software/2147197/ai-churncontrol> |
| en-GB | <https://www.getapp.co.uk/software/2147197/ai-churncontrol> |
| en-IE | <https://www.getapp.ie/software/2147197/ai-churncontrol> |
| en-NZ | <https://www.getapp.co.nz/software/2147197/ai-churncontrol> |
| en-SG | <https://www.getapp.sg/software/2147197/ai-churncontrol> |
| en-ZA | <https://www.getapp.za.com/software/2147197/ai-churncontrol> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"LiveX AI","description":"LiveX AI is a cloud-based AI agent platform that deploys intelligent, generative AI-powered agents across digital and voice touchpoints to support customer engagement, retention, and self-service resolution. Designed for mid-size to enterprise businesses, LiveX AI integrates with existing tech stacks to deliver real-time, context-aware interactions across web, mobile, and contact center environments. Core capabilities include AI-driven chat, voice agents, knowledge base automation, escalation routing, and analytics dashboards that surface actionable retention and satisfaction metrics.\n\nLiveX AI supports deployment across industries including e-commerce, SaaS, telecommunications, and financial services. Teams can configure agent personas, conversation flows, and escalation thresholds without engineering resources. The platform ingests product documentation, help content, and CRM data to ground agent responses in verified business knowledge, reducing hallucination risk and improving resolution accuracy. Built-in A/B testing and performance reporting allow operators to iterate on agent behavior based on measurable outcomes.","image":"https://images.g2crowd.com/display-layer-screenshots/1375495/9a1aae5709f1113f142c55defa6bd2a37eb3f7f7ca4a9c5f0134cf61fa53809b.png","url":"https://www.getapp.za.com/software/2147197/ai-churncontrol","@id":"https://www.getapp.za.com/software/2147197/ai-churncontrol#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/2147197/ai-churncontrol#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Display Advertising Software","position":2,"item":"/directory/612/display-advertising/software","@type":"ListItem"},{"name":"LiveX AI","position":3,"item":"/software/2147197/ai-churncontrol","@type":"ListItem"}]}]}
</script>