---
description: Learn how Invent can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Invent Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Invent](/software/2151075/invent)

# Invent

Canonical: https://www.getapp.za.com/software/2151075/invent

> Cloud-based, no-code platform for building and managing omnichannel AI assistants for customer service and support.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Invent

\* Enables non-technical users to build and publish AI assistants without developer involvement through a no-code builder that uses natural language instructions.
\* Consolidates all customer conversations from web chat, WhatsApp, Instagram, Messenger, Telegram, Slack, Gmail, SMS, and email into a single unified inbox, reducing context-switching across tools.
\* Persistent cross-channel memory stores customer facts, preferences, goals, and experiences across sessions and channels, eliminating repeated information requests from returning customers.
\* Knowledge base grounding from uploaded files, pasted text, or website crawls ensures assistant responses reflect business-specific content rather than generic model outputs.
\* Human-in-the-loop handoff passes full conversation context to live agents, preventing dead-end bot interactions and preserving conversation continuity.
\* Support for multiple AI models (OpenAI GPT, Anthropic Claude, Google Gemini, xAI Grok, and others) selectable per assistant, combined with prompt caching and spending caps, gives teams direct control over AI costs.
\* Audience segmentation and targeted broadcast campaigns via WhatsApp, SMS, and email support proactive outreach without requiring separate marketing tooling.
\* Auto CSAT scoring and AI Fields extract structured data from unstructured conversations into customer records, reducing manual data entry and follow-up workload.
\* White-label support, custom domains, and sub-organization management allow agencies to operate multiple client brands from a single account.
\* SOC 2 Type II certification supports deployment in regulated or security-sensitive industries.
\* Assistant Playground and audit logs support pre-launch testing and operational traceability at scale.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zydeer

## Commercial Context

- **Starting Price**: US$29,00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Invent offers three pricing plans: Pay as you go, Business, and Enterprise. Payments are accepted in US Dollars (USD).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Engagement
- Customer Support
- Customization
- For Sales/Marketing
- Integration
- Integrations
- Multi-Language
- Multilingual Support
- Multilingualism
- Natural Language Processing
- Scalability
- Secure Data Storage
- Transcripts/Chat History
- Voice

## Integrations (11 total)

- Airtable
- Gmail
- Google Calendar
- HighLevel
- Instagram
- Notion
- Shopify
- Slack
- Stripe
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software)
- [AI Agents for Customer Support](https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software)
- [Customer Success Software](https://www.getapp.za.com/directory/959/customer-success/software)
- [Customer Communications Management Software](https://www.getapp.za.com/directory/1139/customer-communications-management/software)

## Reviews

### "Making Customer Support More Efficient" — 5.0/5

> **Héctor** | *12 August 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Invent was how easy and intuitive it is to use. The interface feels clean and smooth, and having access to helpful AI tools in one place makes it very convenient. I also really liked that you can create AI agents for WhatsApp, which makes it easier to automate conversations and support customers.
> 
> **Cons**: What I liked least was that, at first, it can take a little time to get familiar with all the available features. However, the platform is generally easy to use and becomes very intuitive quickly.
> 
> My overall experience with Invent has been very positive. It is an intuitive and useful platform that brings powerful AI tools together in one place. I especially appreciate the ability to create AI agents for WhatsApp, which makes automating conversations and customer support much easier.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2151075/invent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/invent/> |
| en-AE | <https://www.getapp.ae/software/2151075/invent> |
| en-AU | <https://www.getapp.com.au/software/2151075/invent> |
| en-CA | <https://www.getapp.ca/software/2151075/invent> |
| en-GB | <https://www.getapp.co.uk/software/2151075/invent> |
| en-IE | <https://www.getapp.ie/software/2151075/invent> |
| en-NZ | <https://www.getapp.co.nz/software/2151075/invent> |
| en-SG | <https://www.getapp.sg/software/2151075/invent> |
| en-ZA | <https://www.getapp.za.com/software/2151075/invent> |

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