---
description: Learn how Supsis AI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Supsis AI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Supsis AI](/software/2155244/supsis)

# Supsis AI

Canonical: https://www.getapp.za.com/software/2155244/supsis

> Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Supsis AI

\* Centralizes WhatsApp, Instagram DM, Facebook Messenger, Telegram, email, SMS, and website chat into one panel, eliminating the need to switch between platforms to manage customer conversations.
\* Assigns incoming conversations to the appropriate agent or team automatically, reducing manual triage and ensuring messages reach the right person without delay.
\* Provides a shared team inbox with collision detection, preventing multiple agents from responding to the same customer simultaneously.
\* Supports chatbot configuration for automated responses to common queries, allowing support teams to handle high volumes without proportional increases in headcount.
\* Delivers real-time and historical reporting on response times, conversation volumes, and agent performance, giving managers the data needed to optimize staffing and workflows.
\* Integrates with CRM and helpdesk platforms, surfacing customer context alongside conversations so agents can respond with full account history available.
\* Enables broadcast messaging across supported channels, allowing marketing and support teams to send targeted outreach to segmented contact lists.
\* Offers a mobile application so agents can manage and respond to conversations outside of standard office hours, maintaining continuous customer support coverage.

## About the vendor

- **Company**: Softcand

## Commercial Context

- **Starting Price**: US$17,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, French, German, Italian, Russian, Spanish, Turkish
- **Available Countries**: Türkiye

## Features

- API
- Activity Dashboard
- Analytics
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Contact Management
- Customer Communication
- Customer Support
- Customizable Branding
- Document Storage
- Email Management
- File Sharing
- Geotargeting
- Integrations
- Interaction Tracking
- Language

## Integrations (7 total)

- Instagram
- Messenger
- Shopify
- Telegram
- WhatsApp
- Zoho CRM
- ikas

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.za.com/directory/2795/chatbot/software)
- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2155244/supsis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/supsis/> |
| en-AE | <https://www.getapp.ae/software/2155244/supsis> |
| en-AU | <https://www.getapp.com.au/software/2155244/supsis> |
| en-CA | <https://www.getapp.ca/software/2155244/supsis> |
| en-GB | <https://www.getapp.co.uk/software/2155244/supsis> |
| en-IE | <https://www.getapp.ie/software/2155244/supsis> |
| en-NZ | <https://www.getapp.co.nz/software/2155244/supsis> |
| en-SG | <https://www.getapp.sg/software/2155244/supsis> |
| en-ZA | <https://www.getapp.za.com/software/2155244/supsis> |

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