---
description: Learn how botario can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: botario Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [botario](/software/2156583/botario)

# botario

Canonical: https://www.getapp.za.com/software/2156583/botario

> Modular cloud or on-premises AI chatbot and voicebot platform for regulated industries, with live chat and omnichannel support.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of botario

\* Automates routine and complex customer inquiries continuously across web, app, phone, WhatsApp, and MS Teams, reducing dependence on live agent availability during high-volume periods.
\* Supports both cloud and on-premises deployment, allowing organizations in regulated industries to meet data residency, sovereignty, and compliance requirements.
\* No-code conversation flow builder enables business teams to create, modify, and maintain bot logic without developer resources, accelerating deployment timelines.
\* Omnichannel routing engine consolidates interactions from all channels into a unified agent workspace, preserving conversation context across bot-to-human handoffs.
\* Deep API integration layer connects to CRM, ERP, and backend systems, enabling bots to deliver dynamic, data-driven responses rather than static scripted replies.
\* Conversation analytics and reporting tools surface containment rates, interaction trends, and agent performance data to support ongoing service optimization.
\* Role-based access controls, audit logging, and configurable data retention policies address governance and compliance requirements in finance, insurance, healthcare, and public sector environments.
\* Multilingual support and customizable conversation personas allow adaptation to diverse customer bases and brand standards without rebuilding underlying conversation logic.
\* Modular architecture allows activation of only the required components, supporting phased rollouts from single-channel pilots to full omnichannel automation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: botario

## Commercial Context

- **Starting Price**: €379,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing for botario professional license
- unlimited chats
- unlimited intents
- in the cloud
- basic SLA
- free Updates
- Hosting excluded
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Audio Capture
- CRM
- Chat/Messaging
- Communication Management
- Generative AI
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Search/Filter
- Speech-to-Text Analysis
- Surveys & Feedback
- Third-Party Integrations

## Integrations (2 total)

- Google Translate
- WhatsApp

## Support Options

- Email/Help Desk

## Category

- [Speech Analytics Software](https://www.getapp.za.com/directory/2043/speech-analytics/software)

## Reviews

### "A perfect toolkit for highly complex chatbots based on RASA" — 5.0/5

> **Verified Reviewer** | *28 April 2023* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: After many pitches from various manufacturers, we decided on an innovative cooperation with botario and have never regretted this decision. The CEWE Service Bot has grown into a highly complex and versatile bot that makes life easier for our customers thanks to our own development with the support of botario. What we value: 1. honest and technically sound advice / 2. a versatile and open platform / 3. contact at eye level and / 4. flexibility for extensions and wishes. We are already planning further projects and look forward to a continued good cooperation.
> 
> **Cons**: One's disadvantage is another's advantage\! This is a platform you can get deep into and have many options. The underlying RASA stack is a beast, which needs to be acted upon. Dialogue is done AI-based, which means self-paced conversation development. Those who want simple click-bots without much programming experience and have no interest in independent development will also find what they are looking for here, but may be better served with some out-of-the-box solutions. We value precisely this versatility and have consciously decided against many competitors and in favour of botario/RASA.
> 
> Direct contact to the developers is very important for us and the ability to get consulting as needed, but be able to develop on our own and not face any boundaries. All that works great.

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### "Best Chatbot Platform for our small business" — 5.0/5

> **Verified Reviewer** | *10 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use UI for employees in all fields, super stable, great support.
> 
> **Cons**: Changes in conversation require the model to retrain, which slows down design and development of the bot.
> 
> We have successfully embedded botario in our mobile app and have received overall great feedback from customers.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2156583/botario)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/botario/> |
| en-AE | <https://www.getapp.ae/software/2156583/botario> |
| en-AU | <https://www.getapp.com.au/software/2156583/botario> |
| en-CA | <https://www.getapp.ca/software/2156583/botario> |
| en-GB | <https://www.getapp.co.uk/software/2156583/botario> |
| en-IE | <https://www.getapp.ie/software/2156583/botario> |
| en-NZ | <https://www.getapp.co.nz/software/2156583/botario> |
| en-SG | <https://www.getapp.sg/software/2156583/botario> |
| en-ZA | <https://www.getapp.za.com/software/2156583/botario> |

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