---
description: Learn how Grahakly can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Grahakly Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Grahakly](/software/2170477/grahakly)

# Grahakly

Canonical: https://www.getapp.za.com/software/2170477/grahakly

> Grahakly is a customer engagement platform built on the Official WhatsApp Business Platform, helping businesses manage conversations, contacts, broadcasts, templates, teams, and customer relationships from one place.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Grahakly

Grahakly helps businesses simplify and improve customer engagement by bringing essential WhatsApp communication and customer management tools into one platform.

Centralized customer conversations
Manage customer conversations from a shared team inbox instead of handling business communication across disconnected accounts and tools.

Faster customer responses
Give teams a clear view of active conversations so they can respond quickly and keep customer enquiries moving forward.

Better team collaboration
Allow multiple team members to work on customer conversations with greater visibility and coordination.

Organized customer information
Maintain customer contacts and conversation context in one place to make follow-ups and relationship management easier.

Simplified broadcast messaging
Create and manage WhatsApp broadcasts using approved message templates for updates, offers, reminders, and customer communication.

Template management
Manage WhatsApp message templates from a centralized interface and make approved templates easier for teams to access and use.

AI-assisted writing
Use AI-assisted content creation to help teams prepare customer-facing messages more efficiently.

Sales and lead visibility
Organize leads and opportunities through sales pipeline tools to help teams track customer relationships beyond individual conversations.

Real-time engagement
Receive real-time conversation and activity updates so teams can stay informed without repeatedly refreshing or switching tools.

Developer-friendly integrations
Use Grahakly APIs and integration capabilities to connect customer engagement workflows with other business applications and automation platforms.

Improved operational visibility
Use dashboards and reporting to understand messaging activity and customer engagement performance.

Built for growing businesses
Grahakly provides a scalable platform for businesses that want to professionalize WhatsApp-based customer communication while keeping daily workflows simple and organized.

## About the vendor

- **Company**: Grahakly

## Commercial Context

- **Starting Price**: ₹499,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Grahakly uses a subscription-based pricing model designed to support businesses of different sizes and messaging requirements.

Customers can choose between monthly and annual subscription plans. Annual plans may offer better overall value for businesses that plan to use the platform on a long-term basis.

Subscription pricing is based on the features and capabilities included in the selected plan. Depending on the plan, businesses may receive access to features such as a shared team inbox, contact management, broadcasts, WhatsApp template management, team collaboration, AI-assisted messaging, sales pipeline tools, reporting, integrations, and developer APIs.

In addition to the Grahakly subscription fee, WhatsApp messaging charges may apply based on the pricing and billing rules of the WhatsApp Business Platform. These usage charges can vary depending on message type, destination, and Meta's applicable pricing structure.

Some additional usage-based services or advanced capabilities may also be priced separately depending on the customer's requirements.

Grahakly is designed to provide transparent pricing so businesses can understand both their platform subscription and applicable communication usage costs.

Prospective customers can review the available plans, compare included features, and select the option that best fits their team size and customer engagement needs. Businesses with higher messaging volumes, larger teams, or specific integration and deployment requirements can contact Grahakly for a customized plan or commercial discussion.

For current plan details and pricing, prospective buyers can visit the Grahakly pricing page or contact the Grahakly team directly.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Communication Management
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Engagement Tracking

## Integrations (2 total)

- Cashfree
- n8n embed

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2170477/grahakly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/grahakly/> |
| en-AE | <https://www.getapp.ae/software/2170477/grahakly> |
| en-AU | <https://www.getapp.com.au/software/2170477/grahakly> |
| en-CA | <https://www.getapp.ca/software/2170477/grahakly> |
| en-GB | <https://www.getapp.co.uk/software/2170477/grahakly> |
| en-IE | <https://www.getapp.ie/software/2170477/grahakly> |
| en-NZ | <https://www.getapp.co.nz/software/2170477/grahakly> |
| en-SG | <https://www.getapp.sg/software/2170477/grahakly> |
| en-ZA | <https://www.getapp.za.com/software/2170477/grahakly> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Grahakly","description":"Grahakly is a customer engagement platform designed for businesses that use WhatsApp to communicate with customers across sales, support, marketing, and everyday business conversations.\n\nBuilt on the Official WhatsApp Business Platform, Grahakly brings customer conversations, contacts, broadcasts, message templates, team collaboration, and engagement workflows together in a single workspace.\n\nWith a shared team inbox, businesses can manage incoming conversations, assign and organize customer interactions, and give teams better visibility into ongoing communication. Contact management helps businesses keep customer information organized, while broadcast tools make it easier to send approved WhatsApp template messages to relevant audiences.\n\nGrahakly also includes tools for template management, AI-assisted content creation, sales pipeline management, reporting, developer APIs, and integrations. Real-time updates help teams stay informed as conversations and customer activity change.\n\nThe platform is built for small and medium-sized businesses, retailers, D2C brands, service providers, agencies, and growing teams that want to improve customer communication without relying on disconnected tools.\n\nGrahakly helps businesses respond faster, stay organized, collaborate more effectively, and build stronger customer relationships through a centralized customer engagement experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5aad2085-61fa-4c5a-8af8-c7e9c81611b1.png","url":"https://www.getapp.za.com/software/2170477/grahakly","@id":"https://www.getapp.za.com/software/2170477/grahakly#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"offers":{"price":"499","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/software/2170477/grahakly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Grahakly","position":3,"item":"/software/2170477/grahakly","@type":"ListItem"}]}]}
</script>