---
description: Learn how TekIVR can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TekIVR Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/1537/speech-recognition/software) > [TekIVR](/software/2218090/tekivr)

# TekIVR

Canonical: https://www.getapp.za.com/software/2218090/tekivr

> Windows-based SIP IVR system for enterprises and telecoms, offering scenario-based call routing, multi-language support, and call.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of TekIVR

\* Enables customizable IVR call flows using a built-in scenario editor, removing dependency on external development tools for designing and modifying call routing logic.
\* Supports multiple cloud and local TTS/ASR providers, including SAPI, Google Cloud Speech API, Azure Cognitive Services, ElevenLabs API, and Amazon Polly, giving administrators flexibility to select or switch speech engines without architectural changes.
\* Presence-aware call routing checks extension availability via the built-in SIP presence client or Lync/Skype for Business status query before transferring calls, reducing failed transfer attempts.
\* Voicemail records and emails incoming calls to configured SIP extensions and supports dial-in mailbox retrieval and Voice Mail Indication (RFC 3842), keeping missed calls accessible without additional infrastructure.
\* Multi-SIP-server registration allows simultaneous connectivity to multiple SIP servers, supporting integration into complex or multi-tenant telephony environments.
\* OpenAI real-time API integration via the Chat action enables conversational AI-driven call routing with configurable system instructions, function mappings, and event-triggered HTTP or batch file execution.
\* ElevenLabs AI Agent bridging routes SIP calls to an ElevenLabs-hosted AI voice agent, extending IVR scenarios with hosted conversational voice AI.
\* MRCPv2 proxy mode bridges MRCPv2-based application servers to SAPI, Azure, and Google Speech engines, allowing existing MRCPv2 infrastructure to use multiple speech backends under a commercial license.
\* Real-time call and session monitoring with session logging provides operational visibility into active IVR sessions and call activity.
\* Freeware tier supports up to 2 simultaneous SIP calls, allowing evaluation and small-scale deployment before committing to a commercial license.

## About the vendor

- **Company**: KaplanSoft
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Supported Languages**: English
- **Available Countries**: Argentina, Belgium, Brazil, Canada, Colombia, France, Germany, Hong Kong SAR China, Japan, Mexico, Poland, Taiwan, Türkiye, United Kingdom, United States

## Features

- Audio Capture
- Automatic Transcription

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Speech Recognition Software](https://www.getapp.za.com/directory/1537/speech-recognition/software)

## Related Categories

- [Speech Recognition Software](https://www.getapp.za.com/directory/1537/speech-recognition/software)
- [Text to Speech Software](https://www.getapp.za.com/directory/3820/text-to-speech/software)
- [Generative AI Software](https://www.getapp.za.com/directory/3874/generative-ai/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2218090/tekivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/tekivr/> |
| en-AE | <https://www.getapp.ae/software/2218090/tekivr> |
| en-AU | <https://www.getapp.com.au/software/2218090/tekivr> |
| en-CA | <https://www.getapp.ca/software/2218090/tekivr> |
| en-GB | <https://www.getapp.co.uk/software/2218090/tekivr> |
| en-IE | <https://www.getapp.ie/software/2218090/tekivr> |
| en-NZ | <https://www.getapp.co.nz/software/2218090/tekivr> |
| en-SG | <https://www.getapp.sg/software/2218090/tekivr> |
| en-ZA | <https://www.getapp.za.com/software/2218090/tekivr> |

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