---
description: Learn how Chaterimo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chaterimo Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Chaterimo](/software/2228281/chaterimo)

# Chaterimo

Canonical: https://www.getapp.za.com/software/2228281/chaterimo

> Cloud-based AI chatbot for e-commerce SMBs, offering always-on customer support, multi-LLM selection, BYOK, and product catalog.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Chaterimo

\* Supports BYOK (bring your own API key) from OpenAI, Anthropic, Google, or xAI, removing per-message and per-seat pricing dependencies and giving businesses direct control over AI costs.
\* Connects to product catalogs to answer inventory, pricing, and order questions automatically, reducing the volume of queries requiring human agent handling.
\* Delivers continuous automated customer support without time-of-day restrictions, covering customer inquiries outside staffed business hours.
\* Provides multi-LLM selection so operators can switch or compare language model providers based on performance, cost, or compliance requirements.
\* Offers a no-code configuration interface for defining chatbot personas, conversation flows, and brand-aligned response styles without developer involvement.
\* Supplies conversation analytics and interaction logs, giving teams visibility into query patterns and resolution rates to refine chatbot behavior over time.
\* Supports multi-channel deployment across website widgets and messaging platforms, consolidating customer communication into a single managed chatbot layer.

## About the vendor

- **Company**: Chaterimo
- **Founded**: 2023

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Supported Languages**: Czech, English, Portuguese, Slovak
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2228281/chaterimo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chaterimo/> |
| en-AE | <https://www.getapp.ae/software/2228281/chaterimo> |
| en-AU | <https://www.getapp.com.au/software/2228281/chaterimo> |
| en-CA | <https://www.getapp.ca/software/2228281/chaterimo> |
| en-GB | <https://www.getapp.co.uk/software/2228281/chaterimo> |
| en-IE | <https://www.getapp.ie/software/2228281/chaterimo> |
| en-NZ | <https://www.getapp.co.nz/software/2228281/chaterimo> |
| en-SG | <https://www.getapp.sg/software/2228281/chaterimo> |
| en-ZA | <https://www.getapp.za.com/software/2228281/chaterimo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Chaterimo","description":"Chaterimo is a cloud-based AI chatbot platform built for small to medium-sized e-commerce businesses and online store operators. It delivers always-on automated customer support by connecting directly to product catalogs, enabling the chatbot to answer inventory, pricing, and order-related questions without human intervention. Businesses can select from multiple large language model providers, including OpenAI, Anthropic, Google, and xAI, and supply their own API keys (BYOK) to control costs and avoid per-seat or per-message pricing structures.\n\nThe platform supports extensive configuration through a no-code interface, allowing teams to define chatbot personas, set conversation flows, and tailor responses to match brand voice. Chaterimo integrates with major e-commerce platforms and supports multi-channel deployment, covering website widgets and messaging channels. Analytics and conversation logs give operators visibility into customer interactions, common queries, and resolution patterns, supporting continuous improvement of chatbot performance without requiring developer involvement.","image":"https://images.g2crowd.com/display-layer-screenshots/1421841/4f760eb6fee7557901f98f830dc09c7ac5c9b79c316f5d29549beadb51ede52c.webp","url":"https://www.getapp.za.com/software/2228281/chaterimo","@id":"https://www.getapp.za.com/software/2228281/chaterimo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"@id":"https://www.getapp.za.com/software/2228281/chaterimo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Chaterimo","position":3,"item":"/software/2228281/chaterimo","@type":"ListItem"}]}]}
</script>