---
description: Learn how HORISEN Business Messenger can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HORISEN Business Messenger Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [HORISEN Business Messenger](/software/2231054/horisen-business-messenger)

# HORISEN Business Messenger

Canonical: https://www.getapp.za.com/software/2231054/horisen-business-messenger

> HORISEN Business Messenger is a cloud-based and on-premises omnichannel platform for campaign management and two-way messaging across.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HORISEN Business Messenger

\* Centralizes campaign management and two-way conversations across SMS, RCS, WhatsApp, Viber, Telegram, Facebook Messenger, Instagram, Web Push, Email, and Google Business Chat in a single interface, eliminating the need to switch between multiple tools.
\* Supports simultaneous omnichannel campaign execution with a five-step guided campaign wizard, enabling non-technical users to create, schedule, and preview campaigns without development resources.
\* Easy Dialog module delivers real-time one-on-one chat across all supported channels, with grouped conversation history and bot-to-human handover for consistent customer interactions at scale.
\* AI-powered chatbot flows via the Conversation API and ChatGPT Bot API automate two-way interactions and intelligently route conversations to human agents when escalation is required.
\* No-code App Flow Engine allows teams to design and deploy complex automated communication journeys across the full campaign lifecycle without writing code, reducing manual operational effort.
\* Contacts Manager provides unlimited contact storage with granular filtering, behavioral and demographic segmentation, and GDPR-compliant opt-in/opt-out management, supporting compliant audience targeting across regulated industries.
\* Real-time campaign analytics and delivery tracking give teams immediate visibility into campaign performance and message delivery status, supporting data-driven optimization.
\* White-label multi-tenant Reseller Module enables telecom operators, CPaaS providers, and agencies to provision separate client instances with custom branding and controlled access permissions, supporting platform monetization.
\* Built-in finance and billing tools, including invoicing, credit management, and revenue tracking across accounts, remove the dependency on external financial management software for resellers and operators.
\* Full REST API suite, covering Conversation, Campaign, Contact, Inbound, ChatGPT Bot, and UI APIs, supports integration into existing CRM, ERP, marketing automation, e-commerce, and billing systems.
\* Rich media support for images, videos, carousels, emojis, and documents across campaigns and chat interactions enables more engaging customer communication across all supported channels.
\* Landing Page Manager and coupon or voucher distribution tools extend campaign functionality by linking messages directly to branded landing pages and third-party e-commerce promotions.
\* Compliance-ready architecture and GDPR-aligned subscription management make the platform suitable for regulated industries including banking and finance, healthcare, logistics, and government.
\* High scalability and availability support high-volume outreach requirements for large enterprises, MNOs, MVNOs, SMS aggregators, and public sector organizations.
\* Vendor-neutral positioning means the platform does not compete with its customers, making it a viable infrastructure choice for operators and resellers building their own messaging service offerings.

## About the vendor

- **Company**: HORISEN
- **Location**: Rorschach, Switzerland
- **Founded**: 2001

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Available Countries**: Switzerland

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)
- [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2231054/horisen-business-messenger)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/horisen-business-messenger/> |
| en-AE | <https://www.getapp.ae/software/2231054/horisen-business-messenger> |
| en-AU | <https://www.getapp.com.au/software/2231054/horisen-business-messenger> |
| en-CA | <https://www.getapp.ca/software/2231054/horisen-business-messenger> |
| en-GB | <https://www.getapp.co.uk/software/2231054/horisen-business-messenger> |
| en-IE | <https://www.getapp.ie/software/2231054/horisen-business-messenger> |
| en-NZ | <https://www.getapp.co.nz/software/2231054/horisen-business-messenger> |
| en-SG | <https://www.getapp.sg/software/2231054/horisen-business-messenger> |
| en-ZA | <https://www.getapp.za.com/software/2231054/horisen-business-messenger> |

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