---
description: Learn how Felora can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Felora Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Felora](/software/2236151/felora)

# Felora

Canonical: https://www.getapp.za.com/software/2236151/felora

> Cloud-based AI feedback platform collecting customer sentiment via conversational interactions and routing insights to relevant teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Felora

\* Routes positive customer feedback directly to public review platforms such as Google, TripAdvisor, and Yelp, increasing the volume of verified public reviews without manual follow-up.
\* Keeps negative feedback private and actionable, protecting brand reputation while giving teams the information needed to address service issues.
\* Detects sentiment in real time to classify each response and trigger the appropriate routing action automatically, reducing manual triage.
\* Delivers AI-powered summaries that surface key themes and emotions across collected feedback, accelerating trend identification for operations and management teams.
\* Conducts natural, conversational feedback dialogues through a branded AI assistant, improving response quality compared to static survey forms.
\* Supports over 50 languages automatically, allowing businesses to collect structured feedback from global or multilingual customer bases without additional setup.
\* Offers no-code setup completable in under five minutes via QR codes, universal links, or website embeds, lowering the barrier to deployment across locations or campaigns.
\* Integrates with Google Sheets, HubSpot CRM, Slack, Trello, WhatsApp, and email to automate feedback processing within existing business tool stacks.
\* Provides multi-location performance tracking and scheduled feedback reports, supporting data-driven decisions on products, staff, and service quality across distributed operations.

## About the vendor

- **Company**: Inovia
- **Location**: Zagreb, Croatia
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Available Countries**: Croatia

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Conversational AI Platforms](https://www.getapp.za.com/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2236151/felora)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/felora/> |
| en-AE | <https://www.getapp.ae/software/2236151/felora> |
| en-AU | <https://www.getapp.com.au/software/2236151/felora> |
| en-CA | <https://www.getapp.ca/software/2236151/felora> |
| en-GB | <https://www.getapp.co.uk/software/2236151/felora> |
| en-IE | <https://www.getapp.ie/software/2236151/felora> |
| en-NZ | <https://www.getapp.co.nz/software/2236151/felora> |
| en-SG | <https://www.getapp.sg/software/2236151/felora> |
| en-ZA | <https://www.getapp.za.com/software/2236151/felora> |

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