Blacksmith TPM

A Trade Promotion Management Solution Built For Food & CPG

About Blacksmith TPM

Blacksmith TPM is a cloud-based trade promotion management solution for businesses within the CPG (consumer packaged goods) industry. The platform offers features including promotions planning, approval workflows, deductions management, contract management, analytics, and more.

With Blacksmith TPM businesses can manage and plan their trade promotions spending, plan promotions on a calendar, and track performance and ROI (return on investment) for promotions. It offers tools for organizing and managing contracts, claims, deductions, allowances, and more and offers additional enterprise features including pro-forma P&L, deduction auto-matching, and formula commodity pricing.

Blacksmith TPM integrates with a range of third party ERP (enterprise resource planning) solutions including QuickBooks and SAP in order to facilitate automatic synchronization of TPM data and seamless implementation. The platform also offers customization in the form of configurable workflows and custom approval settings.


Images

Blacksmith TPM Software - Organize and manage contracts and promotions
Blacksmith TPM Software - Track and validate claims
Blacksmith TPM Software - Blacksmith TPM integrates with every ERP system
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Blacksmith TPM video
Blacksmith TPM video
Blacksmith TPM Software - Organize and manage contracts and promotions
Blacksmith TPM Software - Track and validate claims
Blacksmith TPM Software - Blacksmith TPM integrates with every ERP system

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Blacksmith TPM

4,3 (34)
VS.

Starting Price

US$0,01
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

21
26

Integrations

No integrations found
1

Ease of Use

4,2 (34)
5,0 (1)

Value for Money

4,4 (34)
5,0 (1)

Customer Service

4,4 (34)
5,0 (1)
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Reviews

Overall rating

4,3 /5
(34)
Value for Money
4,4/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,4/5

Already have Blacksmith TPM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 34
Julie
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Our Trade Settlement Team is in Blacksmith Forge & Analytics tools every working business day.

Reviewed on 2018/02/21

Pros

- The Blacksmith team are experts in Food Service industry,
- In the forefront of the direction of Food Service Trade.
- Forge System is very intuitive and can be customized to meet our business needs, and provides ability to evolve along with Food Service Industry.
- We are currently reviewing upgrading to the newest version in 2018.
- Continuously adding system efficiencies into system or process to account complexities that we are faced with
- Network of Blacksmith customers
- Bi Annual Blacksmith meetings

Ricardo
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great system for trade management

Reviewed on 2022/03/17

Pros

Functionality of the system was great. Once you had a promotion in place, you could duplicate the promotions and just update the key information (customer, dates, deal allowance). If you were dealing with a distributor, you were able to add additional indirect customers if you dealt with multiple independents to reconcile invoices. You were not forced to add individual promotions for each independent retailer.

Cons

If there were too many users on during any particular period, it would bog down the system. This usually happened during planning sessions when 40+ users where on at the same time.

Response from TELUS

Thanks for your review! We love to hear from our happy customers.

Yassmin
Overall rating
  • Industry: Consumer Goods
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Forge & Forge Analytics Review

Reviewed on 2018/08/16

The overall experience for the first year was not what was expected. The features and functionalitie...

The overall experience for the first year was not what was expected. The features and functionalities would be great if it worked, however, the data was incorrect and it took over 9 months to find out that a refresh wasn't happening between Forge and Forge Analytics. The initial customer service experience was also poor and not helpful. Recently we received better customer service when we were provided with a different group of individuals to help us. There is no ownership on customer service on validating that the data between the systems are running appropriately. We constantly have to catch the issues and report them.

Pros

The quicker processing of the deductions and billbacks feature in Forge. The detailed billback reports in Forge Analytics are also great because of how much data you can include in the report.

Cons

The concept of the system is actually a great concept. The functionality though needs improvement. Forge and Forge Analytics needs to be consistent in refreshing between systems. The contract management piece in Forge is a great feature, however, it provides too much flexibility for sales to enter contracts and easily revise or duplicate them which in turn causes errors on the Forge Analytics report.

Response from TELUS

Yassmin, we appreciate your feedback. As an early adopter of FORGE Analytics, we take your input very seriously as we activate continuous improvement to our support and data models. We'll have someone reach out to discuss system choices that can address the sales team permissions you commented on. Thank you for being a valued customer.

Scott
Overall rating
  • Industry: Food Production
  • Company size: 1 001–5 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Forge Helps Make the Complicated World Of Foodservice Programs and Billbacks Easier

Reviewed on 2019/08/05

Forge has been a great help to our organization. It has helps us get our arms around a very...

Forge has been a great help to our organization. It has helps us get our arms around a very difficult to manage piece of the Foodservice business.

Pros

The Forge system is very user friendly. The system allows all organizations within a company to understand the effect that the distributor and operator programs have on profitability. Forge allows companies to keep all of their programs in one place so the data and information is accessible to sales, management, finance and reconciliation/settlements departments

Cons

The Forge software can be overwhelming to new users. But once the users get a chance to work with the system for a while, they will become very adept at using it.

Lupe
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2018/08/09

My overall experience with GoSimple is very good you have everything you need in one system easy to...

My overall experience with GoSimple is very good you have everything you need in one system easy to use and track and see claims and run reports. I also like that you can see all categories on Home page so you know what category is priority and let's you know when contracts are expiring

Pros

What I like the most of this software is that you can keep track on claims and deductions so companies won't double dip such as rebates and etc. It's also nice that you can run reports and have the option to imported it in excel. It's been very useful for our company and also saving a lot of money on the long run

Cons

What I like the least about the software is that I wish the check numbers would show in more places like in the pending category other than that I do like it very much it's pretty much straight forward and very easy to use

Showing 5 reviews of 34 Read all reviews

Blacksmith TPM FAQs

Below are some frequently asked questions for Blacksmith TPM.

Blacksmith TPM offers the following pricing plans:

  • Starting from: US$0,01
  • Free Trial: Not Available

Pricing is based on functionality used, complexity of implementation and other factors. Please contact Blacksmith Applications for more information.

Blacksmith TPM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Blacksmith TPM supports the following languages:

English

Blacksmith TPM supports the following devices:

We do not have any information about what integrations Blacksmith TPM has

Blacksmith TPM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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