Blacksmith TPM
About Blacksmith TPM
Blacksmith TPM is a cloud-based trade promotion management solution for businesses within the CPG (consumer packaged goods) industry. The platform offers features including promotions planning, approval workflows, deductions management, contract management, analytics, and more.
With Blacksmith TPM businesses can manage and plan their trade promotions spending, plan promotions on a calendar, and track performance and ROI (return on investment) for promotions. It offers tools for organizing and managing contracts, claims, deductions, allowances, and more and offers additional enterprise features including pro-forma P&L, deduction auto-matching, and formula commodity pricing.
Blacksmith TPM integrates with a range of third party ERP (enterprise resource planning) solutions including QuickBooks and SAP in order to facilitate automatic synchronization of TPM data and seamless implementation. The platform also offers customization in the form of configurable workflows and custom approval settings.
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Reviews
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- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Go Simple - experience
Reviewed on 2018/08/15
My experience was great, the system was easy to learn as well and train others. It was a personal...
My experience was great, the system was easy to learn as well and train others. It was a personal feel and a ton of support from the account manager Andrea.
Pros
I liked the detail the system provided when working on a pending/recalculated claim and the hyper link options available.
Cons
The software could have had more customized reporting.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great system for trade management
Reviewed on 2022/03/17
Pros
Functionality of the system was great. Once you had a promotion in place, you could duplicate the promotions and just update the key information (customer, dates, deal allowance). If you were dealing with a distributor, you were able to add additional indirect customers if you dealt with multiple independents to reconcile invoices. You were not forced to add individual promotions for each independent retailer.
Cons
If there were too many users on during any particular period, it would bog down the system. This usually happened during planning sessions when 40+ users where on at the same time.
Response from TELUS
Thanks for your review! We love to hear from our happy customers.
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Forge & Forge Analytics Review
Reviewed on 2018/08/16
The overall experience for the first year was not what was expected. The features and functionalitie...
The overall experience for the first year was not what was expected. The features and functionalities would be great if it worked, however, the data was incorrect and it took over 9 months to find out that a refresh wasn't happening between Forge and Forge Analytics. The initial customer service experience was also poor and not helpful. Recently we received better customer service when we were provided with a different group of individuals to help us. There is no ownership on customer service on validating that the data between the systems are running appropriately. We constantly have to catch the issues and report them.
Pros
The quicker processing of the deductions and billbacks feature in Forge. The detailed billback reports in Forge Analytics are also great because of how much data you can include in the report.
Cons
The concept of the system is actually a great concept. The functionality though needs improvement. Forge and Forge Analytics needs to be consistent in refreshing between systems. The contract management piece in Forge is a great feature, however, it provides too much flexibility for sales to enter contracts and easily revise or duplicate them which in turn causes errors on the Forge Analytics report.
Response from TELUS
Yassmin, we appreciate your feedback. As an early adopter of FORGE Analytics, we take your input very seriously as we activate continuous improvement to our support and data models. We'll have someone reach out to discuss system choices that can address the sales team permissions you commented on. Thank you for being a valued customer.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Forge Helps Make the Complicated World Of Foodservice Programs and Billbacks Easier
Reviewed on 2019/08/05
Forge has been a great help to our organization. It has helps us get our arms around a very...
Forge has been a great help to our organization. It has helps us get our arms around a very difficult to manage piece of the Foodservice business.
Pros
The Forge system is very user friendly. The system allows all organizations within a company to understand the effect that the distributor and operator programs have on profitability. Forge allows companies to keep all of their programs in one place so the data and information is accessible to sales, management, finance and reconciliation/settlements departments
Cons
The Forge software can be overwhelming to new users. But once the users get a chance to work with the system for a while, they will become very adept at using it.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2018/08/09
My overall experience with GoSimple is very good you have everything you need in one system easy to...
My overall experience with GoSimple is very good you have everything you need in one system easy to use and track and see claims and run reports. I also like that you can see all categories on Home page so you know what category is priority and let's you know when contracts are expiring
Pros
What I like the most of this software is that you can keep track on claims and deductions so companies won't double dip such as rebates and etc. It's also nice that you can run reports and have the option to imported it in excel. It's been very useful for our company and also saving a lot of money on the long run
Cons
What I like the least about the software is that I wish the check numbers would show in more places like in the pending category other than that I do like it very much it's pretty much straight forward and very easy to use
Blacksmith TPM FAQs
Below are some frequently asked questions for Blacksmith TPM.Q. What type of pricing plans does Blacksmith TPM offer?
Blacksmith TPM offers the following pricing plans:
- Starting from: US$0.01
- Free Trial: Not Available
Pricing is based on functionality used, complexity of implementation and other factors. Please contact Blacksmith Applications for more information.
Q. Who are the typical users of Blacksmith TPM?
Blacksmith TPM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Blacksmith TPM support?
Blacksmith TPM supports the following languages:
English
Q. Does Blacksmith TPM support mobile devices?
Blacksmith TPM supports the following devices:
Q. What other apps does Blacksmith TPM integrate with?
We do not have any information about what integrations Blacksmith TPM has
Q. What level of support does Blacksmith TPM offer?
Blacksmith TPM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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