---
description: Learn how VoxHive can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VoxHive Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [VoxHive](/software/2275930/voxhive)

# VoxHive

Canonical: https://www.getapp.za.com/software/2275930/voxhive

> AI receptionist for calls, chat and email that answers from your approved documents, captures enquiries and manages appointments.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of VoxHive

VoxHive helps businesses respond to more customers, reduce missed opportunities and manage enquiries without continually increasing staff workload.

24/7 customer response: VoxHive can answer customer enquiries at any time through telephone calls, web chat, email, SMS and WhatsApp, helping businesses remain available outside normal opening hours.

Fewer missed calls: The AI receptionist answers incoming calls when employees are busy, unavailable or assisting other customers. It can also manage simultaneous conversations, reducing waiting times and voicemail dependency.

Consistent, controlled answers: Businesses provide their own approved documents, policies, prices, opening hours and service information. VoxHive uses this knowledge to provide consistent answers and is designed to avoid inventing information when an approved answer is unavailable.

Lead capture and qualification: VoxHive collects customer names, contact details, requirements and other relevant information during conversations. It can qualify enquiries and organise the captured information for follow-up.

Appointment management: Customers can request and arrange appointments naturally during a call or digital conversation. VoxHive can collect booking details, check configured availability, create appointment requests and provide confirmations according to the business’s workflow.

Unified communication: Calls, chats, emails, SMS and WhatsApp enquiries can be managed from one cloud-based platform, giving teams a clearer view of customer activity across different channels.

Conversation visibility: Businesses can access conversation records, call details, transcripts, AI-generated summaries, outcomes and follow-up information. This helps teams understand what customers requested without replaying every interaction.

Human escalation: When an enquiry requires personal attention or falls outside the approved information, VoxHive can take a message, collect callback details or route the matter for human follow-up.

Workflow and integration capabilities: VoxHive supports configurable customer-service workflows and can connect with compatible calendars, booking platforms, CRM systems and other business tools. Available integration options depend on the external system being used.

Built for growing businesses: VoxHive provides a consistent customer experience while helping teams handle higher enquiry volumes, reduce repetitive administrative work and focus on customers who need direct human assistance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Veto Swarm Intelligence Ltd

## Commercial Context

- **Starting Price**: £149,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: £149/month. Includes 400 minutes, 1 AI agent, 1 phone number, voice, email, SMS, WhatsApp and web chat, knowledge base, appointment booking, call transcripts and recordings, and email support.

Growth: £399/month. Includes 1,500 minutes, 3 AI agents, 3 phone numbers, everything in Starter, caller verification by PIN, custom email templates, team escalation and priority support.

Scale: £899/month. Includes 4,000 minutes, 10 AI agents, 10 phone numbers, everything in Growth, multiple knowledge bases, advanced call analytics, data processing agreement and an onboarding session.

Enterprise: Bespoke pricing based on requirements and volume. Includes unlimited agents and numbers, custom integrations, dedicated infrastructure, named account contact, custom data residency, and SLA and support terms.

Additional voice minutes are charged at £0.25 per minute. Text, email and chat conversations are unlimited on every plan. Prices exclude VAT.

Annual billing is also available with 2 months free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, France, Ireland, Luxembourg, Netherlands, New Zealand, Switzerland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Analytics
- Appointment Management
- Autonomous Task Execution
- Availability Management
- Calendar Management
- Communication
- Confirmations/Reminders
- Generative AI
- Human-in-the-loop (HITL)
- Integration Management
- Knowledge Base Integration
- Natural Language Interface
- Natural Language Processing
- Online Booking
- Pre-built Templates
- Role-Based Permissions
- Scheduling
- Website Integration

## Integrations (4 total)

- Deepgram
- Google Calendar
- Microsoft Outlook
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.za.com/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.za.com/directory/316/appointments-scheduling/software)
- [Agentic AI](https://www.getapp.za.com/directory/4895/agentic-ai/software)

## Reviews

### "Helpful when we are busy fixing cars" — 5.0/5

> **Abriham** | *18 September 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: It answers the phone when we are busy fixing cars. It takes the customer’s details and tells us why they called, so we can call them back later.
> 
> **Cons**: At first, we had to make a few small changes to the voice and the answers. After testing it a few times, it worked much better.
> 
> VoxHive has been helpful for our business. When we cannot answer the phone, it speaks to the customer and takes their details. This helps us avoid missing customers while we are working.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2275930/voxhive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/voxhive/> |
| en-AE | <https://www.getapp.ae/software/2275930/voxhive> |
| en-AU | <https://www.getapp.com.au/software/2275930/voxhive> |
| en-CA | <https://www.getapp.ca/software/2275930/voxhive> |
| en-GB | <https://www.getapp.co.uk/software/2275930/voxhive> |
| en-IE | <https://www.getapp.ie/software/2275930/voxhive> |
| en-NZ | <https://www.getapp.co.nz/software/2275930/voxhive> |
| en-SG | <https://www.getapp.sg/software/2275930/voxhive> |
| en-ZA | <https://www.getapp.za.com/software/2275930/voxhive> |

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