---
description: Learn how CineScope can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CineScope Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/1007/360-degree-feedback/software) > [CineScope](/software/2292972/cinescope)

# CineScope

Canonical: https://www.getapp.za.com/software/2292972/cinescope

> Guest experience and operations software for cinemas. Guests scan QR placards to report a problem anonymously in about 30 seconds — no app, no account — and AI triage merges duplicates, judges impact and routes each case. The same placards collect film and visit ratings.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CineScope

Catch problems while the guest is still in the building. A post-visit survey reaches someone days later, after they have already decided how they feel and often after they have already posted publicly. A placard reaches you while the guest is standing in front of the problem, which is the only window in which you can still fix their visit.&#10;&#10;Learn about the problems nobody reports. Most guests will not find a manager over a cold shower, a dark stairwell, or an out-of-order stall. They stay quiet, and then they either write a review or they stop coming back. Anonymous reporting removes the friction and the confrontation, which is why volume goes up rather than down.&#10;&#10;Send the right person, the first time. Reports arrive tagged to the exact asset, so a technician is dispatched to a specific machine rather than to a building. Duplicate clustering means recurring faults surface as patterns, which turns a fifth service call into a replacement decision backed by data.&#10;&#10;Close the loop so the guest knows it mattered. The trace link is the difference between a guest who feels ignored and one who watched the problem get fixed. That is the moment that prevents the review from being written at all.&#10;&#10;Consolidate three tools into one subscription. Most multi-location operators run a guest feedback tool, a work order or CMMS system, and an inspection app separately — with data that never connects. CineScope covers all three in one platform, so a guest report, a staff-raised case, and a compliance check appear on the same location timeline.&#10;&#10;Predictable cost as you grow. Per-location pricing with unlimited users means adding a manager account at every site costs nothing. Per-user pricing penalizes exactly the behavior that makes a rollout succeed.

## About the vendor

- **Company**: CineScope LLC

## Commercial Context

- **Starting Price**: US$199,00
- **Pricing model**: Usage Based
- **Pricing Details**: CineScope is priced per location, not per user. Every plan includes unlimited user accounts and unlimited custom QR placards, so adding a manager, technician, or district lead at any site costs nothing extra.&#10;&#10; POS sync, live occupancy and patron counts, auditorium-level reporting tied to film and showtime, onsite building NPS, onsite film rating and NPS. a showtime scheduler, and a seat-count optimizer.&#10;&#10;Annual billing, per location per month:&#10;1-9 locations: $199&#10;10-24 locations: $159&#10;25-49 locations: $119&#10;50+ locations: contact us&#10;&#10;Monthly billing: $179 per location per month.&#10;&#10;Annual billing gets 2 months free.&#10;&#10;Graduated rates apply automatically as you add locations. There is no negotiation required and no minimum commitment beyond the billing term you choose.&#10;&#10;What is included:&#10;&#10;Unlimited user accounts. Unlimited custom QR placards. AI triage with impact scoring and duplicate detection. Automated routing by location, category, and role. Guest-facing status tracking. Auto-translation across nine guest-facing languages. Compliance and inspection tracking. Role-based dashboards. White-label branding on guest-facing screens. Staff-created cases alongside guest reports.&#10;&#10;&#10;What you are not charged for:&#10;&#10;No per-user or per-seat fees. No per-placard fees. No onboarding or implementation charges. No hardware costs beyond printing your own placards. No charge for additional locations mid-term beyond the per-location rate.&#10;&#10;How this compares:&#10;&#10;Most multi-location operators run three separate tools: a guest feedback platform, a work order or CMMS system, and a compliance inspection app. Purchased separately at typical published list pricing, that stack runs meaningfully higher per location than a single CineScope subscription covering all three, with the added cost that the three systems do not share data.&#10;&#10;Guarantee:&#10;&#10;There is no free trial. Instead, every plan is backed by a 30-day guarantee: if CineScope is not working for your locations within the first 30 days, you can cancel for a full refund. We would rather you evaluate the platform fully configured with your own locations, placards, and team than inside a limited trial sandbox.&#10;&#10;For pricing above 50 locations, multi-brand portfolios, or enterprise requirements, contact us directly.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Text Summarization
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- All-Employee Access
- Anonymous Feedback
- Audit Trail
- Case Management
- Continuous Feedback
- Customer Complaint Tracking
- Customizable Branding
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard and Reporting
- Data Import/Export
- Email Reminders
- Employee Portal

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software)
- [Complaint Management Software](https://www.getapp.za.com/directory/841/complaint-management/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2292972/cinescope)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cinescope/> |
| en-AE | <https://www.getapp.ae/software/2292972/cinescope> |
| en-AU | <https://www.getapp.com.au/software/2292972/cinescope> |
| en-CA | <https://www.getapp.ca/software/2292972/cinescope> |
| en-GB | <https://www.getapp.co.uk/software/2292972/cinescope> |
| en-IE | <https://www.getapp.ie/software/2292972/cinescope> |
| en-NZ | <https://www.getapp.co.nz/software/2292972/cinescope> |
| en-SG | <https://www.getapp.sg/software/2292972/cinescope> |
| en-ZA | <https://www.getapp.za.com/software/2292972/cinescope> |

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