Huddle

Huddle

Secure document collaboration & project management

4.3/5 (37 reviews)

Huddle Overview

Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas, and manage projects with colleagues, clients, partners and suppliers.

Whether users need to work with internal teams or their clients, Huddle keeps everyone up-to-date with the latest documents, comments, and tasks. With a secure Huddle workspace, users have everything they need to keep projects on track, and their documents secure. Assign tasks and set approvals against documents, and easily track progress. Every document in Huddle has its own comment-stream, allowing users to @mention colleagues, clients, or entire teams and follow the conversation. View a time-stamped audit log of activity to know who’s viewed which files, made changes or approvals.

Huddle helps teams to never miss a deadline again. Access and work on files, share ideas, manage approvals, and set tasks, even while out of office using the native mobile apps for iOS and Android. Huddle integrates perfectly with Microsoft Office and Google for Work apps.

Pricing

Starting from
$10/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Huddle Reviews

Overall rating
4.3/5
89% positive reviews
20
Excellent
13
Very good
1
Average
2
Poor
1
Terrible
Mark T.

Delivers substantial efficiencies in the Bid & Sales process.

Used Daily for 2+ years
Reviewed on 2017/05/02
Review Source: Capterra

Pros

Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today.

We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals.

Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Thomas V.

Functional, Easy, and Supported

Used Daily for 2+ years
Reviewed on 2017/04/26
Review Source: Capterra

We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems.

The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement.

The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable.

Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Debbie V.

Huddle is the easiest, most functional collaboration tool I have ever used!

Used Daily for 2+ years
Reviewed on 2017/05/09
Review Source: Capterra

Pros

The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.

Cons

I wish it had a better calendar functionality to help track the team's schedule.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Mojdee B.

Smooth, easy and fast, but not enough for highly-regulated industries

Used Daily for 6-12 months
Reviewed on 2018/05/30
Review Source: SoftwareAdvice

I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else.

Pros

Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go.

Cons

Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Intuitive interface and good support.

Used Daily for 1+ year
Reviewed on 2019/05/10
Review Source: Capterra

Huddle is a simple tool in which its implementation has brought positive benefits to the organization improving performance in terms of time as well as productivity in general terms, offering a better customer service, and simplifying tasks based on internal collaboration between colleagues.

Pros

Huddle is a social collaboration tool that has a great technical support, its tools are very practical, you can work online and offline, it is easily integrated with Microsoft Office where you can use the same Huddle. In the consumer and their needs as well as their costs are profitable, this software is recommended for medium and large companies.

Cons

It is applicable to companies that have no regulations regarding security, however it is not a limitation of the whole but it must be taken into account, with respect to the management of documents in the browser is limited to the basics only.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
User Recommendation
8.2/10
Based on 37 reviews
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Huddle Pricing

Starting from
$10/month
Pricing options
Free Trial
Subscription
Value for money

Huddle offers three plans: Huddle Starter, Huddle, and Huddle Plus.

Contact Huddle for detailed pricing information.

Value for Money
3.9/5
Based on 37 reviews
Compare value for money rating with alternatives

Huddle Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • Access Control
  • Chat
  • Document Storage
  • Drag & Drop Interface
Features
4.1/5
Based on 37 reviews
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Additional information for Huddle

Key features of Huddle

  • 99.9% Uptime
  • Admin and security controls
  • Advanced Customization available
  • Approvals
  • Audit Trails
  • Comments
  • Document Versioning
  • Folder Structures
  • Huddle Adoption Guarentee
  • Huddle Sync
  • Link Shortner on files and @ mentions
  • Lock/Unlock Documents
  • Microsoft Office Plugins
  • Mobile Apps
  • Online File Storage
  • Reply by Email
  • Salesforce Integration
  • Teams

Benefits

  • With Huddle, users can spend less time organizing documents, chasing approvals, and searching though email - and more time delivering exceptional results.

  • Avoid email fatigue. Multiple client files can be requested through Huddle and uploaded directly into the relevant folders.

  • Control document revisions, with users always presented with the most up-to-date version. If you need to, you can roll-back to any previous version.

  • Add tasks and request approvals around your files. Monitor file status from your desktop or mobile device.

  • Build branded client portals to share and collaborate with clients.

  • Secure, government-grade, cloud-based workspaces.

  • Greater visibility for managers who need to oversee activity and track progress.

  • Integrates with Microsoft Office and Google G-Suite.

  • Mobile apps for iOS and Android to keep you productive while on the move.

  • Huddle FAQs

    Below are some frequently asked questions for Huddle.

    Q. What type of pricing plans does Huddle offer?

    Huddle offers the following pricing plans:

    Starting from: $10/month

    Pricing model: Subscription

    Free Trial: Available

    Huddle offers three plans: Huddle Starter, Huddle, and Huddle Plus.

    Contact Huddle for detailed pricing information.

    Q. What are the main features of Huddle?

    Huddle offers the following features:

    • 99.9% Uptime
    • Admin and security controls
    • Advanced Customization available
    • Approvals
    • Audit Trails
    • Comments
    • Document Versioning
    • Folder Structures
    • Huddle Adoption Guarentee
    • Huddle Sync
    • Link Shortner on files and @ mentions
    • Lock/Unlock Documents
    • Microsoft Office Plugins
    • Mobile Apps
    • Online File Storage
    • Reply by Email
    • Salesforce Integration
    • Teams

    Q. Who are the typical users of Huddle?

    Huddle has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Huddle support?

    Huddle supports the following languages:

    English, French, German, Italian, Portuguese, Russian, Spanish

    Q. What type of pricing plans does Huddle offer?

    Huddle has the following pricing plans:

    Subscription

    Q. Does Huddle support mobile devices?

    Huddle supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Huddle integrate with?

    Huddle integrates with the following applications:

    Bitium, G Suite, Idea Spotlight, InterCall, Microsoft Outlook, Office 365, RightSignature, Salesforce Sales Cloud, SharePoint, Tray.io

    Q. What level of support does Huddle offer?

    Huddle offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials