About AppFolio Property Manager
Run your entire portfolio on one modern platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multi-family apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.
Feature highlights: Self-service online owner and renter portals, online applications and leases, online payments, built-in screening, maintenance requests, mobile inspections, bulk text messaging, accounting and reporting, and a seamless mobile app experience. Also includes: property listings management, cash flow management, landlord insurance tracking, automatic bill posting, paperless work order generation, report customization, and more.
AppFolio customers receive access to training and help resources, as well as an award-winning support team. Finally, a property management software that gives you the clarity to focus on what matters most.
Pricing starting from:
US$280,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to AppFolio Property Manager
Key benefits of AppFolio Property Manager
• Professional, integrated websites position your business to stand out from the crowd.
• A streamlined leasing flow simplifies the move-in and move-out process with automated rent and bill posting, unit vacancy tracking and rent increases.
• Online portals and a convenient mobile app keep renters and owners happy with 24/7 access to their accounts.
• Two-way texting reaches renters and owners where they are and keeps a digital record of all communication.
• Dynamic universal search helps you easily find anything in the database.
• Powerful, customizable reports allow you to keep a finger on the pulse of your business at any time, from any device.
•A dedicated client services manager is provided to personalize your unlimited support.
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$280,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to AppFolio Property Manager
Images
Features
Total features of AppFolio Property Manager: 108
Alternatives
Yardi Voyager
Buildium
Yardi Breeze
Propertyware
Reviews
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- Industry: Real Estate
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
#1 single-family residential PM software
Reviewed on 2019/10/03
Our experience with Appfolio has been great! It has created efficiencies within our single-family...
Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.
Pros
It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.
Cons
The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you are in Property Management AppFolio is the best choice!
Reviewed on 2022/06/16
We all love using AppFolio!
We all love using AppFolio!
Pros
The program is super user friendly and quality life changes are being made regularly to make the software better. Between adding features and their support system makes workflow with AppFolio easier than ever. They take suggestions made from customers/users and do their best to implement them. Training new employees to use AppFolio has gone from taking months to get someone able to use to just a few weeks.
Cons
They do make changes behind the scenes that sometimes effects the way you have something set up and you don't know it until it gets brought to someones attention.
Reasons for Choosing AppFolio Property Manager
The program was not user friendly at all.Switched From
Sage 300 Construction and Real EstateReasons for Switching to AppFolio Property Manager
AppFolio had the best price at the time for the features they provided.- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
AppFolio Property Manager Review
Reviewed on 2022/05/30
Less than favorable. In the past nine months, I have had multiple situations where my business was...
Less than favorable. In the past nine months, I have had multiple situations where my business was being impacted due to no support. In some cases, tickets were unanswered for three weeks! AppFolio needs to resolve its issues with customer support and have a phone number for customers to call if the issue impacts their business.
Pros
It is easier to use than Yardi and I like that my monthly expense adjusts as my units go up and down versus a flat rate.
Cons
We paid extra for onboarding and were rushed through the entire process. We were given less than 30 hours to review a portfolio of data and were told that if we didn't approve it, we would have to start the process again. A lot of critical errors were uploaded, costing us time and money. Regret my decision to transition to AppFolio daily.
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2022/06/08
Generally it has been really high quality. It has no double made our business more efficient and...
Generally it has been really high quality. It has no double made our business more efficient and more effective. Digital inspections are awesome. Real-time updates are great. Reporting is moldable. The Excel connect tool is almost great. Certainly helps.
Pros
Its ease of use. It is very intuitive, there is only one role and it is really quick and easy to learn.
Cons
Tenant screening is a complete farce. AppFolio knows its a complete farce.
Alternatives Considered
Yardi VoyagerReasons for Choosing AppFolio Property Manager
Yardi was a poor product with poor customer service.Switched From
Yardi VoyagerReasons for Switching to AppFolio Property Manager
We were already using Yardi Voyager and were not happy. We worked with them on a lot of potential "upgrades" we could do to make the software more suitable to our business. Ultimately, we connected with AppFolio and it proved to be a better product for our company.- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Appfolio has potential, Needs more work
Reviewed on 2022/05/13
Solving problems from accounting issues, tenant login issues, work orders, and managing the...
Solving problems from accounting issues, tenant login issues, work orders, and managing the properties details.
Pros
The ease of access and the fact there was an App for the property management program
Cons
Had too many issues, help support was no support compared to PropertyWare.
Alternatives Considered
PropertywareReasons for Choosing AppFolio Property Manager
Offered more for our buck with impeccable support.Switched From
PropertywareReasons for Switching to AppFolio Property Manager
At the time seemed like the best option for what we needed in a property managing system.AppFolio Property Manager FAQs
Below are some frequently asked questions for AppFolio Property Manager.Q. What type of pricing plans does AppFolio Property Manager offer?
AppFolio Property Manager offers the following pricing plans:
- Starting from: US$280,00/month
- Pricing model: Subscription
- Free Trial: Available
Residential: $1.40/unit/month Commercial: $1.50/unit/month Student Housing: $1.40/unit/month Community Associations: $0.80/unit/month A $280/monthly minimum applies. Discounts are available with annual billing. Pricing includes: Online Applications, Automatic Data Backup, Bank-Grade Security, Company-Wide Training, Dedicated Support, Ongoing Upgrades, Unlimited Users, Unlimited Data Storage, Complete Accounting, Integrated Vacancy Posting, Professional Website, Online rent collection
Q. Who are the typical users of AppFolio Property Manager?
AppFolio Property Manager has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does AppFolio Property Manager support?
AppFolio Property Manager supports the following languages:
English
Q. Does AppFolio Property Manager support mobile devices?
AppFolio Property Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AppFolio Property Manager integrate with?
AppFolio Property Manager integrates with the following applications:
Alloy Access, AvidXchange, Blue Moon Software, ButterflyMX, NetVendor, True3D, Zillow 3D Home
Q. What level of support does AppFolio Property Manager offer?
AppFolio Property Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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