About AppFolio Property Manager

Run your entire portfolio on one modern platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multi-family apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.

Feature highlights: Self-service online owner and renter portals, online applications and leases, online payments, built-in screening, maintenance requests, mobile inspections, bulk text messaging, accounting and reporting, and a seamless mobile app experience. Also includes: property listings management, cash flow management, landlord insurance tracking, automatic bill posting, paperless work order generation, report customization, and more.

AppFolio customers receive access to training and help resources, as well as an award-winning support team. Finally, a property management software that gives you the clarity to focus on what matters most.

Pricing starting from:

US$280,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AppFolio Property Manager

Key benefits of AppFolio Property Manager

• Professional, integrated websites position your business to stand out from the crowd.

• A streamlined leasing flow simplifies the move-in and move-out process with automated rent and bill posting, unit vacancy tracking and rent increases.

• Online portals and a convenient mobile app keep renters and owners happy with 24/7 access to their accounts.

• Two-way texting reaches renters and owners where they are and keeps a digital record of all communication.

• Dynamic universal search helps you easily find anything in the database.

• Powerful, customizable reports allow you to keep a finger on the pulse of your business at any time, from any device.

•A dedicated client services manager is provided to personalize your unlimited support.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$280,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AppFolio Property Manager

Images

AppFolio Property Manager Software - Performance Dashboard
AppFolio Property Manager Software - Professional Websites
AppFolio Property Manager Software - Online Rental Application
AppFolio Property Manager Software - Online Tenant Portal
AppFolio Property Manager Software - RentMatch Comparison
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AppFolio Property Manager video
AppFolio Property Manager Software - Performance Dashboard
AppFolio Property Manager Software - Professional Websites
AppFolio Property Manager Software - Online Rental Application
AppFolio Property Manager Software - Online Tenant Portal
AppFolio Property Manager Software - RentMatch Comparison

Features

Total features of AppFolio Property Manager: 108

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Cash Flow Management
  • Client Portal
  • Comment Library
  • Commercial Inspections
  • Commercial Leases
  • Commercial Property Management Software
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Investors & Traders
  • General Ledger
  • HOA Violation Enforcement
  • Income & Balance Sheet
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Estimates
  • Report Summary
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Inspections
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Role-Based Permissions
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Video Support
  • Website Integration
  • Website Management
  • Work Order Management

Alternatives

Yardi Voyager

4,2
#1 Alternative to AppFolio Property Manager
Yardi Voyager is a cloud-based real estate management system that allows businesses to manage and track properties and...

Buildium

4,5
#2 Alternative to AppFolio Property Manager
Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

Yardi Breeze

4,1
#3 Alternative to AppFolio Property Manager
Yardi Breeze and Yardi Breeze Premier help property managers gain control of operations across residential, commercial,...

Propertyware

3,7
#4 Alternative to AppFolio Property Manager
Propertyware is a web-based property management solution that offers online property marketing, lead management and...

Reviews

Overall rating

4,6 /5
(1 759)
Value for Money
4,4/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,3/5

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Showing 5 reviews of 1 759
Joe P.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

#1 single-family residential PM software

Reviewed on 2019/10/03

Our experience with Appfolio has been great! It has created efficiencies within our single-family...

Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.

Pros

It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.

Cons

The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization

Vivianq M.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you are in Property Management AppFolio is the best choice!

Reviewed on 2022/06/16

We all love using AppFolio!

We all love using AppFolio!

Pros

The program is super user friendly and quality life changes are being made regularly to make the software better. Between adding features and their support system makes workflow with AppFolio easier than ever. They take suggestions made from customers/users and do their best to implement them. Training new employees to use AppFolio has gone from taking months to get someone able to use to just a few weeks.

Cons

They do make changes behind the scenes that sometimes effects the way you have something set up and you don't know it until it gets brought to someones attention.

Alternatives Considered

Yardi Voyager and Buildium

Reasons for Choosing AppFolio Property Manager

The program was not user friendly at all.

Reasons for Switching to AppFolio Property Manager

AppFolio had the best price at the time for the features they provided.
Elizabeth D.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

AppFolio Property Manager Review

Reviewed on 2022/05/30

Less than favorable. In the past nine months, I have had multiple situations where my business was...

Less than favorable. In the past nine months, I have had multiple situations where my business was being impacted due to no support. In some cases, tickets were unanswered for three weeks! AppFolio needs to resolve its issues with customer support and have a phone number for customers to call if the issue impacts their business.

Pros

It is easier to use than Yardi and I like that my monthly expense adjusts as my units go up and down versus a flat rate.

Cons

We paid extra for onboarding and were rushed through the entire process. We were given less than 30 hours to review a portfolio of data and were told that if we didn't approve it, we would have to start the process again. A lot of critical errors were uploaded, costing us time and money. Regret my decision to transition to AppFolio daily.

Tim H.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2022/06/08

Generally it has been really high quality. It has no double made our business more efficient and...

Generally it has been really high quality. It has no double made our business more efficient and more effective. Digital inspections are awesome. Real-time updates are great. Reporting is moldable. The Excel connect tool is almost great. Certainly helps.

Pros

Its ease of use. It is very intuitive, there is only one role and it is really quick and easy to learn.

Cons

Tenant screening is a complete farce. AppFolio knows its a complete farce.

Alternatives Considered

Yardi Voyager

Reasons for Choosing AppFolio Property Manager

Yardi was a poor product with poor customer service.

Switched From

Yardi Voyager

Reasons for Switching to AppFolio Property Manager

We were already using Yardi Voyager and were not happy. We worked with them on a lot of potential "upgrades" we could do to make the software more suitable to our business. Ultimately, we connected with AppFolio and it proved to be a better product for our company.
Nichole B.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Appfolio has potential, Needs more work

Reviewed on 2022/05/13

Solving problems from accounting issues, tenant login issues, work orders, and managing the...

Solving problems from accounting issues, tenant login issues, work orders, and managing the properties details.

Pros

The ease of access and the fact there was an App for the property management program

Cons

Had too many issues, help support was no support compared to PropertyWare.

Alternatives Considered

Propertyware

Reasons for Choosing AppFolio Property Manager

Offered more for our buck with impeccable support.

Switched From

Propertyware

Reasons for Switching to AppFolio Property Manager

At the time seemed like the best option for what we needed in a property managing system.
Showing 5 reviews of 1 759 Read all reviews

AppFolio Property Manager FAQs

Below are some frequently asked questions for AppFolio Property Manager.

AppFolio Property Manager offers the following pricing plans:

  • Starting from: US$280,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Residential: $1.40/unit/month Commercial: $1.50/unit/month Student Housing: $1.40/unit/month Community Associations: $0.80/unit/month A $280/monthly minimum applies. Discounts are available with annual billing. Pricing includes: Online Applications, Automatic Data Backup, Bank-Grade Security, Company-Wide Training, Dedicated Support, Ongoing Upgrades, Unlimited Users, Unlimited Data Storage, Complete Accounting, Integrated Vacancy Posting, Professional Website, Online rent collection

AppFolio Property Manager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

AppFolio Property Manager supports the following languages:

English

AppFolio Property Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

AppFolio Property Manager integrates with the following applications:

Alloy Access, AvidXchange, Blue Moon Software, ButterflyMX, NetVendor, True3D, Zillow 3D Home

AppFolio Property Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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