AppFolio Property Manager
About AppFolio Property Manager
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business.
AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes.
And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
Key benefits of AppFolio Property Manager
• Professional, integrated websites position your business to stand out from the crowd.
• A streamlined leasing flow simplifies the move-in and move-out process with automated rent and bill posting, unit vacancy tracking and rent increases.
• Online portals and a convenient mobile app keep renters and owners happy with 24/7 access to their accounts.
• Two-way texting reaches renters and owners where they are and keeps a digital record of all communication.
• Dynamic universal search helps you easily find anything in the database.
• Powerful, customizable reports allow you to keep a finger on the pulse of your business at any time, from any device.
•A dedicated client services manager is provided to personalize your unlimited support.
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AppFolio Property Manager
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2023/10/30
Pros
AppFolio Property Manager streamlines tasks efficiently with excellent rent collection and maintenance tracking. Mobile app is a plus.
Cons
AppFolio's support can be inconsistent, occasionally causing delays in issue resolution. Additionally, the pricing may be on the higher side for smaller property management businesses. Despite these drawbacks, it remains a valuable tool for efficient property management.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best Property Manager Software so far
Reviewed on 2024/01/11
Extremely satisfied with the ease of every task.
Extremely satisfied with the ease of every task.
Pros
Our reason to switch to Appfolio was the ability to perform the accounting within the same software than the property management.
Cons
That there is no a phone number I can dial for assistance.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Sudden Changes to Payment Processing - Very Disappointing
Reviewed on 2024/09/06
Our overall experience with AppFolio started off positive, but the sudden removal of credit card...
Our overall experience with AppFolio started off positive, but the sudden removal of credit card payment processing, without any warning, has been extremely disappointing. It created unnecessary stress for our team and our tenants. We expected more reliable service and better communication, especially regarding critical functionalities like payment processing. Given this experience, we are now exploring alternative software options that prioritize transparency and customer support.
Pros
Initially, AppFolio offered a user-friendly interface with features that helped streamline property management tasks like tracking maintenance requests and handling tenant communications efficiently.
Cons
AppFolio suddenly stopped allowing us to accept credit card payments from tenants without any prior notice or explanation. This caused major disruptions in our operations and inconvenienced our tenants. The lack of communication and support from their customer service made the situation even more frustrating.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I don't know what I'd do without this software!
Reviewed on 2024/10/15
Pros
I love that Appfolio is so user friendly! It is a streamlined process for workflow. The smart bill entry is a game changer! We have used Appfolio for years, and we love it! It continues to grow and add features that are huge benefits to us! I love that it is an online based software so I can work from wherever I am!
Cons
Rent can only be processed on a monthly basis and we have to run ours weekly, so we have to do some of that by hand.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Life Saver
Reviewed on 2023/11/06
Pros
So many features to help with property management. Very easy to use.
Cons
I really don't have any complaints. Anything that I don't understand or need help with is easily fixed or understood through customer service which is outstanding.
AppFolio Property Manager FAQs
Below are some frequently asked questions for AppFolio Property Manager.Q. What type of pricing plans does AppFolio Property Manager offer?
AppFolio Property Manager offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
AppFolio Property Manager offers a tiered pricing structure to accommodate the varying needs of property management businesses. The software is priced based on two main plans: Core and Plus. The Core plan is suitable for businesses seeking essential property management functionalities, while the Plus plan caters to those with more complex portfolios requiring advanced features. The Core plan entails a monthly subscription fee and a one-time onboarding fee based on the size of the portfolio. Similarly, the Plus plan includes a variable monthly subscription fee determined by the number of units managed, alongside a one-time onboarding fee.
Q. Who are the typical users of AppFolio Property Manager?
AppFolio Property Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AppFolio Property Manager support?
AppFolio Property Manager supports the following languages:
English
Q. Does AppFolio Property Manager support mobile devices?
AppFolio Property Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AppFolio Property Manager integrate with?
AppFolio Property Manager integrates with the following applications:
ButterflyMX, Conservice ESG, Happy Property, Homebase, Knock, NetVendor, Opiniion, RentCheck, ShowMojo, zInspector
Q. What level of support does AppFolio Property Manager offer?
AppFolio Property Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for AppFolio Property Manager.
- Mobile Home Park Management Software
- Association Management Software
- Rental Property Management Software
- Real Estate Property Management Software
- HOA Software
- Lease Management Software
- Home Inspection Software
- Commercial Property Management Software
- Property Management Accounting Software
- Commercial Property Management Software
- Apartment Management Systems
