About SurveyMonkey

Get insights and discover what actions to take next with feedback:
-- Quickly create professional-looking surveys
-- Easily reach the people who matter to you
-- Enjoy powerful but easy-to-use analysis features
-- Integrate surveys into the tools you use every day
-- Support any project, team, or organization


Key benefits of SurveyMonkey

-- Flexible platform works for any need or survey type
-- Hundreds of integrations put survey data exactly where you need it most
-- Little-to-no training required so you start discovering insights right away
-- A market-leading platform trusted by 98% of the Fortune 500


Images

SurveyMonkey Software - Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey Software - Survey responses can be analyzed in real-time
SurveyMonkey Software - Users can create a range of custom survey templates and share these with their team
SurveyMonkey Software - Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey Software - Users can track all active surveys and view survey details
SurveyMonkey Software - Users can access SurveyMonkey on desktop and on mobile
View 7 more
SurveyMonkey video
SurveyMonkey Software - Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey Software - Survey responses can be analyzed in real-time
SurveyMonkey Software - Users can create a range of custom survey templates and share these with their team
SurveyMonkey Software - Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey Software - Users can track all active surveys and view survey details
SurveyMonkey Software - Users can access SurveyMonkey on desktop and on mobile

Not sure about SurveyMonkey? Compare with a popular alternative

SurveyMonkey

4,6 (9 981)
VS.

Starting Price

US$25,00
month
US$10,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

90
105

Integrations

23
11

Ease of Use

4,6 (9 981)
4,3 (2 157)

Value for Money

4,4 (9 981)
4,6 (2 157)

Customer Service

4,3 (9 981)
4,4 (2 157)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,6 /5
(9 981)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,3/5

Already have SurveyMonkey?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 9 981
FAIBREY
FAIBREY
Overall rating
  • Industry: Farming
  • Company size: 5 001–10 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Data Collection and Analysis Master

Reviewed on 2020/07/23

It has simplified to a great extent on how we gather information from our customers and employees....

It has simplified to a great extent on how we gather information from our customers and employees. It has improved on time taken to complete a research topic, materials needed for the task, saving costs and accuracy of collected data.

Pros

The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time. On features, I am impressed that it gives me well made templates on how i want my questionnaire to look like. I do not need special designing skills as everything is already set and I just need to input my questions and type of responses to be expected. Previously, we did not have many formatting options on questions and answers but now the vendor is working hard in making sure that they simplify everything for us. After deploying our questionnaires, we do not need much time to group and analyse data as everything comes already grouped and analysed. We just need to interpret the results to ensure both employee and customer satisfaction.

Cons

The only time I had troubles was when i was using the mobile application to create a questionnaire and I closed the app before completion. All my work was lost as it did not save it automatically and I had to start again. Another problem is that it does not allow work to be done offline.

Alternatives Considered

Alchemer

Reasons for Switching to SurveyMonkey

SurveyMonkey is simple to use and it had great interface. It also runs frequent promotions that enable us to save.
Kerrissa
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good experience

Reviewed on 2023/06/13

My overfall experience with SurveyMonkey is positive. They are a reliable and continuously evolving...

My overfall experience with SurveyMonkey is positive. They are a reliable and continuously evolving website that ease the creation of surveys for their clients.

Pros

I liked the layout and the user friendly features that makes it easier for the survey creator to find inspiration or a guide on how to create a good and effective survey.

Cons

It was hard to find ways to customize the survey while not spending buying upgraded versions of the software.

Alternatives Considered

Survey Planet and Jotform

Reasons for Choosing SurveyMonkey

Jotform had more features with a better pricing. We were able to make in-app purchases and also edit and create sheets from the website to organize the data.

Switched From

Survey Planet and Jotform

Reasons for Switching to SurveyMonkey

I did switch over to the other alternatives because they were more affordable.
Pricella
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Regret using this website

Reviewed on 2024/03/01

Honestly , felt like I wasted my time. If you are unemployed and looking for some quick cash this...

Honestly , felt like I wasted my time. If you are unemployed and looking for some quick cash this is definitely not.

Pros

I liked that the sign up process was easy.

Cons

I was on the app/website taking surveys but I did not seem to be earning . Survey rates are too cheap

Sherika
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enjoyable and relaxing surveys

Reviewed on 2024/01/20

Entertaining surveys to do for a few hours a day and earn rewards.

Entertaining surveys to do for a few hours a day and earn rewards.

Pros

I like that the surveys are very straightforward and easy to understand. The length of each survey i like as well because each survey can be completed within a few minutes.

Cons

To be honest I dont really have any cons for survey monkey cause so far I haven't had any negative experiences so far doing surveys with this company.

Michaela
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and tailor to needs

Reviewed on 2023/06/13

Excellent overall experience with SurveyMonkey. It saves us time and effort whilst creating...

Excellent overall experience with SurveyMonkey. It saves us time and effort whilst creating professional surveys with valuable data collection.

Pros

Survey Monkey is easy to use and tailor to needs, reducing admin hours when producing monthly reports and allowing for clear, concise data to be collected. Being able to log in with associated online accounts such as Google is very helpful, makes sign up easy and allows for integration of processes.Particularly good features include:Copying in questions and answers from a document saves time and effort.Branding options to ensure the survey is in line with company branding guidelines gives a profesisonal finish.

Cons

some settings - such as making responses anonymous can sometimes be difficult to locate prior to sending out the survey.

Showing 5 reviews of 9 981 Read all reviews

SurveyMonkey FAQs

Below are some frequently asked questions for SurveyMonkey.

SurveyMonkey offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

SurveyMonkey is available across Individual, Team, and Enterprise plans: Individual - Premier Annual: $67.96/month Advantage Annual: $27.17/month Standard Monthly: $12.22/month Team - TEAM ADVANTAGE: $21.07/month TEAM PREMIER: $51.66/month ENTERPRISE - Please contact SurveyMonkey directly

SurveyMonkey has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

SurveyMonkey supports the following languages:

Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

SurveyMonkey supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SurveyMonkey integrates with the following applications:

Birdeye, Dataddo, Eventbrite, Freshservice, Google Drive, Google Forms, Hootsuite, HubSpot CRM, Mailchimp, Marketo Engage, Marketo Sales Connect, Microsoft Excel, Microsoft Teams, OneDrive, Oracle Eloqua Marketing Automation, Robly, Salesforce Sales Cloud, SentiSum, Slack, Tableau, Tremendous, Zapier, Zendesk Suite

SurveyMonkey offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SurveyMonkey.