---
description: Learn how Mindlytics can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Mindlytics Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Predictive Analytics Software](/directory/628/predictive-analytics/software) > [Mindlytics](/software/2378204/mindlytics)

# Mindlytics

Canonical: https://www.getapp.za.com/software/2378204/mindlytics

> Cloud-based WhatsApp Business platform combining an AI agent, shared team inbox, broadcast campaigns, and CRM-style contact management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Mindlytics

\* Consolidates WhatsApp conversations across an entire team into a shared inbox with assignment, status tracking, and internal notes, reducing missed or duplicated responses.
\* Automates initial customer interactions through a configurable AI agent, allowing human agents to focus on complex or high-value conversations.
\* Supports segmented broadcast campaigns with scheduled delivery, enabling targeted outreach to specific customer groups without manual message-by-message sending.
\* Maintains CRM-style contact records with conversation history, custom fields, and tags, giving agents full context before responding.
\* Passes WhatsApp message costs through at Meta's actual rates with no platform markup, keeping messaging spend transparent and directly tied to usage.
\* Provides analytics on conversation volumes, agent response times, and campaign delivery metrics, supporting informed decisions on team capacity and outreach effectiveness.
\* Operates entirely in the cloud with browser-based access, removing the need for on-premise infrastructure or client software installation.

## About the vendor

- **Company**: Mindlytics AI

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Mindlytics offers four plans, from a free-forever tier to custom Enterprise contracts. Every plan includes unlimited messages and unlimited templates, and Mindlytics adds 0% markup on WhatsApp messaging. WhatsApp Cloud API conversation charges are billed directly by Meta at Meta's published rates and are not included in the plan price. There are no setup fees. Customers can pay monthly or annually; annual billing saves 20% and locks in current pricing for 12 months.

ENGAGE - FREE FOREVER (₹0)
Engage is for businesses that want to get on the official WhatsApp Business API and start messaging without paying anything. It never expires and needs no credit card.
- 1 user (owner)
- Up to 10,000 contacts
- Unlimited messages and templates
- 20 broadcast campaigns per month
- Email support (24-48 hour response)
Engage does not include automation flows, integrations or API access.

AUTOMATE - FOR SMALL TEAMS (₹1,499/month billed monthly, or ₹1,199/month billed annually at ₹14,390/year)
Automate replaces manual follow-ups with automated customer conversations. It comes with a 14-day free trial, no credit card required.
- 3 users (1 admin + 2 members)
- Unlimited contacts, messages, templates and broadcast campaigns
- 5 automation flows for journeys such as welcome sequences, order updates and appointment or payment reminders
- 1 integration (Shopify or Google Sheets) to trigger messages automatically from store or sheet events
- Lead capture from ads directly into WhatsApp
- REST API access for custom workflows
- Custom contact fields and shared team inbox
- Email support (12-24 hour response)

DOMINATE - MOST POPULAR (₹3,999/month billed monthly, or ₹3,199/month billed annually at ₹38,390/year)
Dominate is built for growing businesses that want to scale revenue with AI and advanced automation. It also includes a 14-day free trial with no credit card required.
- 10 users with unlimited custom roles
- Unlimited contacts, messages, templates and broadcast campaigns
- 25 advanced automation flows, including abandoned cart recovery, customer re-engagement and onboarding sequences
- Up to 5 integrations, including Shopify, WooCommerce, HubSpot and Google Sheets
- AI Agent that answers routine customer queries on WhatsApp so the team can focus on closing sales
- Campaign analytics that show which message drove which conversion and revenue
- Click-to-WhatsApp ad campaigns
- REST API access
- 1-on-1 onboarding session to get value in the first week
- Priority support (4-8 hour response)

ENTERPRISE - CUSTOM PRICING (starting at ₹15,000/month)
Enterprise is for large-scale operations with high message volumes, complex workflows or specific compliance needs. Pricing is quoted by our sales team based on requirements.
- Unlimited users, contacts and automation flows
- Unlimited integrations, plus custom connectors built for your stack
- Webhooks for real-time event streaming
- AI Agent powered by large language models
- Dedicated account manager
- 24/7 priority support with a 1-2 hour response SLA
- Custom SLA agreements
- Advanced security and compliance reviews

FREE TRIAL
Automate and Dominate both start with a 14-day free trial with full access to the plan's features and no credit card required. Engage is free forever, so teams can start there and upgrade when they need automation, more users or integrations.

CHANGING PLANS
Customers can upgrade or downgrade at any time from inside the app. Upgrades take effect immediately so new features are available straight away. Downgrades and cancellations take effect at the end of the current billing term, so customers keep what they paid for until then.

REFUNDS
Because every paid plan starts with a free trial, subscription charges are non-refundable once the subscription is active. Customers can cancel at any time to stop future billing. If there is a concern within 7 days of the first charge, our team will review it with the customer.

PAYMENT METHODS
Payments are processed securely through Chargebee. We accept all major credit and debit cards, UPI and net banking. All prices are in Indian Rupees and inclusive of applicable taxes.

WHATSAPP MESSAGING COSTS
WhatsApp charges for template messages (marketing, utility and authentication) according to Meta's pricing for each country. These charges are billed by Meta to the business's own WhatsApp Business Account, and Mindlytics adds no markup. Customer service replies within the 24-hour window are free under Meta's current pricing.

WHICH PLAN TO CHOOSE
- Just getting started on WhatsApp, or a solo founder: Engage
- A small team that wants automated reminders, order updates and Shopify or Sheets sync: Automate
- A growing business running cart recovery, ads to WhatsApp and an AI agent: Dominate
- Large teams, high volumes, custom integrations or SLAs: Enterprise
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- API Integration
- Alerts/Notifications
- Algorithms
- Analysis
- Analytics
- Automated Replies
- Bulk WhatsApp Messaging
- Business Rules Management
- Conversational Messaging
- Customizable Reports
- Data Blending
- Data Classification
- Data Clustering
- Data Discovery
- Data Extraction

## Support Options

- Email/Help Desk

## Category

- [Predictive Analytics Software](https://www.getapp.za.com/directory/628/predictive-analytics/software)

## Related Categories

- [Predictive Analytics Software](https://www.getapp.za.com/directory/628/predictive-analytics/software)
- [Data Analysis Software](https://www.getapp.za.com/directory/1129/data-analysis/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2378204/mindlytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/mindlytics/> |
| en-AE | <https://www.getapp.ae/software/2378204/mindlytics> |
| en-AU | <https://www.getapp.com.au/software/2378204/mindlytics> |
| en-CA | <https://www.getapp.ca/software/2378204/mindlytics> |
| en-GB | <https://www.getapp.co.uk/software/2378204/mindlytics> |
| en-IE | <https://www.getapp.ie/software/2378204/mindlytics> |
| en-NZ | <https://www.getapp.co.nz/software/2378204/mindlytics> |
| en-SG | <https://www.getapp.sg/software/2378204/mindlytics> |
| en-ZA | <https://www.getapp.za.com/software/2378204/mindlytics> |

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