---
description: Learn how Nouvelle Époque can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nouvelle Époque Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Nouvelle Époque](/software/2382756/nouvelle-epoque)

# Nouvelle Époque

Canonical: https://www.getapp.za.com/software/2382756/nouvelle-epoque

> Cloud-based platform unifying commune website, resident portal, and municipal back-office for French local governments of all sizes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Nouvelle Époque

\* Consolidates up to ten separate municipal software tools into one platform and one annual invoice, reducing vendor fragmentation and administrative overhead.
\* Development is provided at no charge, including fully custom builds, lowering the barrier to adoption for communes with limited budgets.
\* Annual maintenance fee is calculated by number of inhabitants and covers hosting, updates, nightly tested backups, and a dedicated support contact, making total cost of ownership predictable.
\* Residents submit information once; municipal agents do not re-enter data, reducing duplicate effort across service workflows.
\* Municipal agents reported an average of 15 minutes to get up to speed on their screen, shortening onboarding time and reducing training costs.
\* Commune data remains the commune's property and is exportable at any time in open formats, preserving data sovereignty and avoiding vendor lock-in.
\* Accessibility compliant with RGAA 4.1 (WCAG 2.1 AA) as required by French law for public online services, supporting legal compliance for all commune digital services.
\* Dedicated support contact is reachable via WhatsApp or email with no ticketing system, providing direct and traceable communication without queue-based delays.
\* Hosted in France on OVHcloud infrastructure with isolated per-commune databases, encrypted data, and RGPD compliance, meeting French public sector data residency and privacy requirements.
\* Integration with FranceConnect, ProConnect, and PayFiP connects resident identity verification, agent authentication, and online payment via DGFiP within a single platform.
\* School canteen and after-school care management includes automatic family rate calculation, reducing manual means-testing work for municipal agents.
\* Urban planning submissions support online filing and deadline tracking, giving both residents and agents a structured, auditable workflow for planning requests.
\* Road and incident reporting includes photo and map tracking, allowing agents to monitor and prioritise field interventions with geographic context.
\* A 3D digital twin of the territory allows residents to select their building and launch pre-filled planning applications, reducing input errors and incomplete submissions.
\* Commune and merchant pages are structured for search engine optimisation and AI assistant indexing (Generative Engine Optimisation), making local commerce and municipal content discoverable via AI-powered search tools.
\* Web, iOS, and Android compatibility allows residents and agents to access services across devices without additional infrastructure.

## About the vendor

- **Company**: Nouvelle Époque

## Commercial Context

- **Pricing Details**: Development is included at no cost. The municipality pays an annual maintenance fee based on its population, which covers hosting in France, updates and support for every service it uses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: France

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2382756/nouvelle-epoque)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/nouvelle-epoque/> |
| en-AE | <https://www.getapp.ae/software/2382756/nouvelle-epoque> |
| en-AU | <https://www.getapp.com.au/software/2382756/nouvelle-epoque> |
| en-CA | <https://www.getapp.ca/software/2382756/nouvelle-epoque> |
| en-GB | <https://www.getapp.co.uk/software/2382756/nouvelle-epoque> |
| en-IE | <https://www.getapp.ie/software/2382756/nouvelle-epoque> |
| en-NZ | <https://www.getapp.co.nz/software/2382756/nouvelle-epoque> |
| en-SG | <https://www.getapp.sg/software/2382756/nouvelle-epoque> |
| en-ZA | <https://www.getapp.za.com/software/2382756/nouvelle-epoque> |

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