---
description: Learn how Dokuflex Customer Due Diligence can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dokuflex Customer Due Diligence Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [AML Software](/directory/621/anti-money-laundering/software) > [Dokuflex Customer Due Diligence](/software/2392004/dokuflex-customer-due-diligence)

# Dokuflex Customer Due Diligence

Canonical: https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence

> One KYC file per customer: identification, beneficial owner, PEP, source of funds and risk level, with officer approval.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Dokuflex Customer Due Diligence

• Every customer has one numbered file instead of a folder, a spreadsheet and an email thread.&#10;• PEPs and high-risk countries trigger High risk and enhanced due diligence automatically.&#10;• The compliance officer's approval or rejection, with its reason, is kept in the history.&#10;• Grid, kanban and six-chart dashboard give the internal control body its figures.&#10;• Installs in about a minute and can be adapted with the low-code designer.&#10;• Connect your screening or identity-verification provider through the API when you need it.

## About the vendor

- **Company**: Dokuflex
- **Founded**: 2012

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Starter plan from €25 per user per month, billed annually (VAT not included). Business and Enterprise plans are quoted by number of users, active modules and deployment (EU cloud or on-premise). 14-day free trial without a credit card, with a real use case set up by the Dokuflex team. The module is included in the Dokuflex platform.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, German, Italian, Russian, Spanish
- **Available Countries**: Argentina, Austria, Belgium, Canada, Chile, Colombia, France, Germany, Ireland, Italy, Mexico, Netherlands, Peru, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- Compliance Management
- Transaction Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [AML Software](https://www.getapp.za.com/directory/621/anti-money-laundering/software)

## Alternatives

1. [IdentiFlo](https://www.getapp.za.com/software/91669/identiflo) — 5.0/5 (1 reviews)
2. [Citrix ADC](https://www.getapp.za.com/software/2059786/netscaler) — 4.3/5 (55 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/dokuflex-customer-due-diligence/> |
| en-AE | <https://www.getapp.ae/software/2392004/dokuflex-customer-due-diligence> |
| en-AU | <https://www.getapp.com.au/software/2392004/dokuflex-customer-due-diligence> |
| en-CA | <https://www.getapp.ca/software/2392004/dokuflex-customer-due-diligence> |
| en-GB | <https://www.getapp.co.uk/software/2392004/dokuflex-customer-due-diligence> |
| en-IE | <https://www.getapp.ie/software/2392004/dokuflex-customer-due-diligence> |
| en-NZ | <https://www.getapp.co.nz/software/2392004/dokuflex-customer-due-diligence> |
| en-SG | <https://www.getapp.sg/software/2392004/dokuflex-customer-due-diligence> |
| en-ZA | <https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Dokuflex Customer Due Diligence","description":"Law 10/2010 requires obliged entities to apply customer due diligence, document it in writing and keep it for ten years. Dokuflex runs the KYC file as a process.\n\nThe form (KYC-{seq}): identification (type, name, tax ID, document, nationality, address, activity, risk sector, ID and deeds attached); beneficial owner and PEP (name, percentage, public office, high-risk country, 'sanctions and PEP lists checked' box); operations and source of funds (purpose, expected volume, cash of €10,000 or more, supporting document); due diligence and review (type, officer, next review, rejection reason).\n\n13 rules: legal entities require the beneficial owner; a PEP or high-risk country sets High risk; High risk sets enhanced due diligence; large cash payments require the supporting document; rejection requires a reason.\n\nWorkflow: 'Start review' sends the file to the compliance officer, who approves or rejects with a reason; the decision stays in the history.\n\nFollow-up: KPI cards, an Excel-exportable grid, a kanban by status and a six-chart dashboard. Six sample files and three guided tours included.\n\nScope: no remote identity verification or sanctions screening; your provider's results can be connected via the REST API or the low-code designer. It does not replace the AML manual.\n\nInstalls from the module catalogue of any Dokuflex account and is editable with the low-code designer. EU-hosted. Platform plans from €25 per user per month; 14-day free trial.","image":"https://images.g2crowd.com/display-layer-screenshots/2180702/b24e431a-a4a2-424e-afab-53dcca13641e-dokuflex-customer-due-diligence-1.jpg","url":"https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AML Software","position":2,"item":"/directory/621/anti-money-laundering/software","@type":"ListItem"},{"name":"Dokuflex Customer Due Diligence","position":3,"item":"/software/2392004/dokuflex-customer-due-diligence","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/2392004/dokuflex-customer-due-diligence#breadcrumblist"}]}
</script>
