Infinity

I went through quite a few project management tools before landing on Infinity. All the way from offline Excel spreadsheets, online Google sheets, monday.com, Click-up, Insightly and Asana. Each has their own way of doing things and each can accomplish the task. What sold me mainly on Infinity was the price (one time fee instead of monthly pricing) and the customization options as I can basically create whatever view and set up I want. It takes a little bit to get it the way you want, but you can work to tailor it to fit your needs.

For me anyways there was a fairly steep learning curve. Infinity does a nice job with video tutorials and several help articles though to support you as you navigate the software. There are a few things I wish I could do with the automation tools and creating subtasks when certain milestones happen within project folders and not on the whole account level, but this could be an option that I just haven't figured out yet.

I like that it's like Airtable and an interactive spreadsheet.

The bugs were outrageous and it loads so SLLOOOWWWW. You have to wait to let your records load before seeing them. The support team acknowledges issues, but doesn't really fix them.

There's so much this platform has to offer. If you're using Trello, it has most features that trello has and a whole lot more. the cost is a fraction of trello's and you can add so many team members with specific permission settings.

What i thought would need multiple boards could easily and effectively be done with one board. we manage dozens of projects at a time with multiple clients and in one board we can manage our projects, clients' needs, sales pipeline, and resource files.

This is a magic software and has easily replaced trello for my team.

When compared to asana, asana got too granular with some of the tasks and once we had to add a client pipeline, we quickly got overwhelmed with how asana housed everything.

because it's so new and they're still adopting users, there are some things that need to be learned since it's not 100% intuitive. however, support was able to quickly address our concerns and i have been super impressed by their response rate.

The user interface needs to be greatly improved because it looks cheap, but it's incredibly functional and works great.

Very easy to get things started. Appealing interface helped coax reluctant users to give it a try. Flexible setup allows easy customization to make it fit our needs.

Import being limited to x-many rows was a bit annoying, would have liked to get more of our "historical data" into Infinity. Date fields can be cumbersome when you are entering dates from long ago, cannot directly enter the date / must use calendar popup. Mobile version is ugly and hard to navigate on every phone we've tried so far.