---
description: Learn how IRIS CRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IRIS CRM Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM for Small Businesses
](/directory/4959/small-business-crm/software) > [IRIS CRM](/software/2394099/iris-crm-1)

# IRIS CRM

Canonical: https://www.getapp.za.com/software/2394099/iris-crm-1

> Cloud-based CRM for payment processing and merchant services businesses, centralizing lead management, merchant boarding, and residual.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of IRIS CRM

\* Centralizes lead and merchant account management in one platform, reducing reliance on disconnected spreadsheets and tools.
\* Automates merchant boarding workflows, accelerating the onboarding process and reducing manual data entry.
\* Pulls residual income data directly from integrated payment processors, cutting manual reconciliation effort.
\* Provides residual reporting and portfolio analytics, giving management clear visibility into revenue trends and agent performance.
\* Tracks sales pipeline stages and deal progress, supporting consistent follow-up and forecasting.
\* Includes built-in VoIP calling and SMS, allowing sales and support teams to communicate with merchants without switching applications.
\* Offers task and appointment management tools to keep sales operations organized and on schedule.
\* Supports document storage within merchant records, keeping account documentation accessible and centralized.

## About the vendor

- **Company**: Digital Rally

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management
- Web-based Deployment

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [CRM for Small Businesses
](https://www.getapp.za.com/directory/4959/small-business-crm/software)

## Related Categories

- [CRM for Small Businesses
](https://www.getapp.za.com/directory/4959/small-business-crm/software)
- [Online CRM Software](https://www.getapp.za.com/directory/232/online-crm/software)
- [Sales Force Automation Software](https://www.getapp.za.com/directory/338/sales-force-automation/software)
- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2394099/iris-crm-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/iris-crm-1/> |
| en-AE | <https://www.getapp.ae/software/2394099/iris-crm-1> |
| en-AU | <https://www.getapp.com.au/software/2394099/iris-crm-1> |
| en-CA | <https://www.getapp.ca/software/2394099/iris-crm-1> |
| en-GB | <https://www.getapp.co.uk/software/2394099/iris-crm-1> |
| en-IE | <https://www.getapp.ie/software/2394099/iris-crm-1> |
| en-NZ | <https://www.getapp.co.nz/software/2394099/iris-crm-1> |
| en-SG | <https://www.getapp.sg/software/2394099/iris-crm-1> |
| en-ZA | <https://www.getapp.za.com/software/2394099/iris-crm-1> |

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