Emvisage

Customisable Field Software - Ideal For Complex Fieldwork

5 /5 (8 reviews) Write a Review!

Emvisage Overview

What is Emvisage?

Emvisage is a cloud-based job management software designed to help businesses handle and automate field service operations and customer interactions on a centralized platform. Administrators can grant access permissions to subcontractors, generate performance reports, and facilitate collaboration between internal and external teams.

Emvisage allows field technicians to capture photos from customers’ premises and remotely update job information according to business requirements. Managers can access details about site inspections, identified risks, and audit history to ensure compliance with various industry regulations. Users can also generate documents or task checklists, store clients’ information in the database, and notify customers about job progress via automated alerts.

Emvisage offers a stage blocking functionality, which enables managers to block and prevent job progress before the completion of critical tasks within that job. The software also provides an intuitive dashboard, which helps administrators monitor key performance indicators (KPIs), configure workflows, and track the status of installation or maintenance tasks.

Emvisage Overview

Pricing

Starting from
A$50,00/month

Pricing options

Free Trial
Subscription
Value for money

Get started with a minimum of 10 user licences + one-time set up fee


Emvisage Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Emvisage document management
Emvisage team collaboration
Emvisage smart forms
Emvisage status tracking
Emvisage site inspection
Emvisage video Emvisage screenshot: Emvisage document management Emvisage screenshot: Emvisage team collaboration Emvisage screenshot: Emvisage smart forms Emvisage screenshot: Emvisage status tracking Emvisage screenshot: Emvisage site inspection

Emvisage Reviews

Emvisage Reviews

Overall rating
5
/
5
Excellent
8

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Raj (kandaraj) S.

Emvisage review from Raj Subramani

Overall, emvisage as a software tool was effective in helping business to quickly set up and run key processes. Emvisage costs & reporting has helped business reduce manual effort & time.


David L.

A customised tool that was still affordable

I needed a bespoke E2E customer management tool that allowed collaboration between my internal teams as well as multiple third party contractors - Emvisage was my solution


Nirav T.

A software that saves lot of time and assist to track field services


Peter G.

Flexibilty


Baasit N.

Great product to manage workflow and capturing infield data

The product is very good, can save you valuable time which can be spent on other productive tasks. To add, the Emvisage team is fantastic to deal with.


Raj (kandaraj) S.
Industry: Utilities
Company size: 10 000+ Employees

Emvisage review from Raj Subramani

Used Daily for 2+ years
Reviewed on 2020/08/27
Review Source: Capterra

Overall, emvisage as a software tool was effective in helping business to quickly set up and run key processes. Emvisage costs & reporting has helped business reduce manual effort & time.

Pros

Ease of set up and user interface is very powerful feature for emvisage. The workflow based system is certainly effective and has been used to cover different business process functions.

Cons

Flexibility to make changes to workflow instance at runtime.Emvisage works as a linear tool but at times due to complex business process where a runtime instance should be interjected and changed. This feature will help emvisage stand out with some of the other cloud based solutions.

Response from Emvisage

Thank you for your review! Tanja from Emvisage

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

David L.
Industry: Utilities
Company size: 1 001-5 000 Employees

A customised tool that was still affordable

Used Daily for 1+ year
Reviewed on 2020/08/09
Review Source: Capterra

I needed a bespoke E2E customer management tool that allowed collaboration between my internal teams as well as multiple third party contractors - Emvisage was my solution

Pros

- Customisation of my Emvisage solution was completed rapidly by the Emvisage team
- The approvals and notifications features allowed me to easily monitor progress and maintain 100% compliance
- The reporting functionality allowed me to generate management reports with just one click
- With the solution being an online application, it allowed my field contractors to access the same system as my internal customer service & sales team. My field team were able to record / upload evidence of the job directly onto the customer's record. Also as the field team were an outsourced provider, the tool also allowed me to customise the field team's view so all they could only access the relevant sections of the customer's record
- The best thing about this solution had to be the costs. The tool was still affordable even with the customisation and functionality

Cons

- My organisation at the time had IE as the default browser and Emvisage worked better on Chrome so I had to get my IT department to approve the use of Chrome. Just wasn't sure why it worked on Chrome but not as good with IE.

Response from Emvisage

Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you and your team.

Best,
Tanja from Emvisage

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nirav T.
Industry: Construction
Company size: 11-50 Employees

A software that saves lot of time and assist to track field services

Used Daily for 2+ years
Reviewed on 2020/08/04
Review Source: Capterra

Pros

User friendly
Customisable
Great support team

Cons

No smartphone app. However, this software is mobile friendly.

Response from Emvisage

Thank you for your honest review. We've made the conscious decision to offer a mobile-friendly software instead of a native app.

There are 3 main benefits for the user:

1. You're always and automatically using the most recent version of the software - there's no need for manual updates

2. You don't need to worry about smartphone compatibility

3. The user interface looks the same on desktop and on mobile - there's no need for learning different UIs.

I hope this helps. Again, thanks for taking the time to leave us this review.

Best,
Tanja from Emvisage

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Peter G.
Industry: Construction
Company size: 51-200 Employees

Flexibilty

Used Daily for 2+ years
Reviewed on 2020/10/26
Review Source: Capterra

Pros

Emvisage is great platform as it has allowed our company to create a process that is tailored to our business needs. Also having the flexibility to be agile in a market that has alot of software options in the market.

Cons

Not having an APP on my IPHONE, I would like the ability to have an APP version as we grow

Response from Emvisage

Hi Peter, we're thrilled to read that Emvisage serves you and your team well.
We've made the conscious decision to offer a mobile-friendly software instead of a native app.

There are 3 main benefits for the user:

1. You're always and automatically using the most recent version of the software - there's no need for manual updates

2. You don't need to worry about smartphone compatibility

3. The user interface looks the same on desktop and on mobile - there's no need for learning different UIs.

I hope this helps. Again, thanks for taking the time to leave us awesome review.

Best,
Tanja from Emvisage

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Baasit N.
Industry: Renewables & Environment
Company size: 1 001-5 000 Employees

Great product to manage workflow and capturing infield data

Used Daily for 2+ years
Reviewed on 2020/08/31
Review Source: Capterra

The product is very good, can save you valuable time which can be spent on other productive tasks. To add, the Emvisage team is fantastic to deal with.

Pros

Great for managing workflow of in-field product delivery where there can be several stages involved. Emvisage, once customised and set up to your requirements, details all stages of the product delivery lifecycle in a very detailed yet simplistic way which makes it easy to monitor progress, keep track of KPI's and staying on top of things.

The in field digital forms are very handy as well when it comes to data capture on site. The forms can be tailored to what you require and are smart enough to cascade or collapse based on the user's input, which can save time on site, skipping through irrelevant bits of information.

To top it, since the data capture is all digital instead of paper, the administrator or user's can later run reports across all input fields which can be very handy while running reports.

Emvisage is very easy to use, and no complex training is required to start using it.

Cons

For any small change that is required to digital forms, you have to go back to the Emvisage development team to implement. It would be handy, if an admin user could make these changes.

Response from Emvisage

We're thrilled about your positive experience with our software and with the Emvisage team - thank you for your feedback! Tanja from Emvisage

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 8 user ratings
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Emvisage Pricing

Emvisage Pricing

Starting from
A$50,00/month
Free Trial
Subscription
Value for money

Get started with a minimum of 10 user licences + one-time set up fee

Get started with a minimum of 10 user licences + one-time set up fee

Value for Money
4,9/5
Based on 8 user ratings
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Emvisage Features

Emvisage Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,8/5
Based on 8 user ratings
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Categories

Additional information for Emvisage

Additional information for Emvisage

Key features of Emvisage

  • Billing & Invoicing
  • CRM Integration
  • Compliance management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Customer Database
  • Dispatch Management
  • Document Management
  • Inventory Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Scheduling
  • Work Order Management

Emvisage FAQs

Emvisage FAQs

Below are some frequently asked questions for Emvisage.

Q. What type of pricing plans does Emvisage offer?

Emvisage offers the following pricing plans:

Starting from: A$50,00/month

Pricing model: Subscription

Free Trial: Not Available

Get started with a minimum of 10 user licences + one-time set up fee

Q. What are the main features of Emvisage?

Emvisage offers the following features:

  • Billing & Invoicing
  • CRM Integration
  • Compliance management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Customer Database
  • Dispatch Management
  • Document Management
  • Inventory Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Scheduling
  • Work Order Management

Q. Who are the typical users of Emvisage?

Emvisage has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Emvisage support?

Emvisage supports the following languages:

English

Q. What type of pricing plans does Emvisage offer?

Emvisage has the following pricing plans:

Subscription

Q. Does Emvisage support mobile devices?

We do not have any information about what devices Emvisage supports

Q. What other apps does Emvisage integrate with?

Emvisage integrates with the following applications:

Microsoft Dynamics 365 Business Central, Microsoft Dynamics GP, Microsoft Dynamics SL, Xero

Q. What level of support does Emvisage offer?

Emvisage offers the following support options:

Online Support, Knowledge Base, Phone Support, Video Tutorials