Emvisage

Customisable Field Software - Ideal For Complex Fieldwork

About Emvisage

Emvisage is a cloud-based job management software designed to help businesses handle and automate field service operations and customer interactions on a centralized platform. Administrators can grant access permissions to subcontractors, generate performance reports, and facilitate collaboration between internal and external teams.

Emvisage allows field technicians to capture photos from customers’ premises and remotely update job information according to business requirements. Managers can access details about site inspections, identified risks, and audit history to ensure compliance with various industry regulations. Users can also generate documents or task checklists, store clients’ information in the database, and notify customers about job progress via automated alerts.

Emvisage offers a stage blocking functionality, which enables managers to block and prevent job progress before the completion of critical tasks within that job. The software also provides an intuitive dashboard, which helps administrators monitor key performance indicators (KPIs), configure workflows, and track the status of installation or maintenance tasks.

Devices

Business size

S M L

Images

Emvisage document management
Emvisage team collaboration
Emvisage smart forms
Emvisage status tracking
Emvisage site inspection
View 6 more
Emvisage video
Emvisage screenshot: Emvisage document management Emvisage screenshot: Emvisage team collaboration Emvisage screenshot: Emvisage smart forms Emvisage screenshot: Emvisage status tracking Emvisage screenshot: Emvisage site inspection

Features

Total features of Emvisage: 53

  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Equipment Maintenance
  • Failed Inspection Tracking
  • File Management
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Forms Management
  • Image Capture
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Performance Management
  • Performance Metrics
  • Preventive Maintenance
  • Quotes/Estimates
  • Recurring Appointments
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Time Tracking
  • Work Order Creation
  • Work Order Management

Alternatives

FieldPulse

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#1 Alternative to Emvisage
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BigChange

4,6
#2 Alternative to Emvisage
BigChange JobWatch is a web-based mobile workforce management solution that combines back-office capabilities with...

Synchroteam

4,5
#3 Alternative to Emvisage
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job...

Jobber

4,6
#4 Alternative to Emvisage
Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

Reviews

Overall rating

5 /5
(8)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
4,9/5
Customer Support
5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 8
Raj (kandaraj) S.
Overall rating
  • Industry: Utilities
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Emvisage review from Raj Subramani

Reviewed on 2020/08/27

Overall, emvisage as a software tool was effective in helping business to quickly set up and run...

Overall, emvisage as a software tool was effective in helping business to quickly set up and run key processes. Emvisage costs & reporting has helped business reduce manual effort & time.

Pros

Ease of set up and user interface is very powerful feature for emvisage. The workflow based system is certainly effective and has been used to cover different business process functions.

Cons

Flexibility to make changes to workflow instance at runtime.Emvisage works as a linear tool but at times due to complex business process where a runtime instance should be interjected and changed. This feature will help emvisage stand out with some of the other cloud based solutions.

Response from Emvisage

Thank you for your review! Tanja from Emvisage

Baasit N.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product to manage workflow and capturing infield data

Reviewed on 2020/08/31

The product is very good, can save you valuable time which can be spent on other productive tasks....

The product is very good, can save you valuable time which can be spent on other productive tasks. To add, the Emvisage team is fantastic to deal with.

Pros

Great for managing workflow of in-field product delivery where there can be several stages involved. Emvisage, once customised and set up to your requirements, details all stages of the product delivery lifecycle in a very detailed yet simplistic way which makes it easy to monitor progress, keep track of KPI's and staying on top of things.

The in field digital forms are very handy as well when it comes to data capture on site. The forms can be tailored to what you require and are smart enough to cascade or collapse based on the user's input, which can save time on site, skipping through irrelevant bits of information.

To top it, since the data capture is all digital instead of paper, the administrator or user's can later run reports across all input fields which can be very handy while running reports.

Emvisage is very easy to use, and no complex training is required to start using it.

Cons

For any small change that is required to digital forms, you have to go back to the Emvisage development team to implement. It would be handy, if an admin user could make these changes.

Response from Emvisage

We're thrilled about your positive experience with our software and with the Emvisage team - thank you for your feedback! Tanja from Emvisage

Nirav T.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A software that saves lot of time and assist to track field services

Reviewed on 2020/08/04

Pros

User friendly
Customisable
Great support team

Cons

No smartphone app. However, this software is mobile friendly.

Response from Emvisage

Thank you for your honest review. We've made the conscious decision to offer a mobile-friendly software instead of a native app.

There are 3 main benefits for the user:

1. You're always and automatically using the most recent version of the software - there's no need for manual updates

2. You don't need to worry about smartphone compatibility

3. The user interface looks the same on desktop and on mobile - there's no need for learning different UIs.

I hope this helps. Again, thanks for taking the time to leave us this review.

Best,
Tanja from Emvisage

David L.
Overall rating
  • Industry: Utilities
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A customised tool that was still affordable

Reviewed on 2020/08/09

I needed a bespoke E2E customer management tool that allowed collaboration between my internal...

I needed a bespoke E2E customer management tool that allowed collaboration between my internal teams as well as multiple third party contractors - Emvisage was my solution

Pros

- Customisation of my Emvisage solution was completed rapidly by the Emvisage team
- The approvals and notifications features allowed me to easily monitor progress and maintain 100% compliance
- The reporting functionality allowed me to generate management reports with just one click
- With the solution being an online application, it allowed my field contractors to access the same system as my internal customer service & sales team. My field team were able to record / upload evidence of the job directly onto the customer's record. Also as the field team were an outsourced provider, the tool also allowed me to customise the field team's view so all they could only access the relevant sections of the customer's record
- The best thing about this solution had to be the costs. The tool was still affordable even with the customisation and functionality

Cons

- My organisation at the time had IE as the default browser and Emvisage worked better on Chrome so I had to get my IT department to approve the use of Chrome. Just wasn't sure why it worked on Chrome but not as good with IE.

Response from Emvisage

Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you and your team.

Best,
Tanja from Emvisage

Swanny V.
Overall rating
  • Industry: Oil & Energy
  • Company size: 5 001-10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Flexible and reliable software to manage contractors and projects

Reviewed on 2020/08/04

Emvisage has helped my team and contractors manage and actions on projects in a more efficient way,...

Emvisage has helped my team and contractors manage and actions on projects in a more efficient way, removing doubling ups and manual work in multiple areas.

Pros

The software is very user friendly and provides an easy view of overall progress of projects. The team behind the software is a "Yes team", always willing to look for the best solution for the requested outcome instead of focusing on replicating existing processes.
The built in status/progress of each project makes it easier to see projects that may be falling behind or need urgent attention.

Cons

I think there is an opportunity to allow the client to add or remove fields for the export functions themselves.

Response from Emvisage

We're so grateful for your kind words. Thanks for sharing your review with us and the community.

Best,
Tanja from Emvisage

Showing 5 reviews of 8 Read all reviews

Emvisage FAQs

Below are some frequently asked questions for Emvisage.

Emvisage offers the following pricing plans:

  • Starting from: A$50,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Get started with a minimum of 10 user licences + one-time set up fee

We do not have any information about Emvisage features

Emvisage has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Emvisage supports

Emvisage supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Emvisage integrates with the following applications:

Dynamics 365 Business Central, Microsoft Dynamics GP, Microsoft Dynamics SL, Xero

Emvisage offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Emvisage.