About Bookly

Bookly, built for Wordpress, is an appointment booking software that is designed for businesses across several industry segments, including law consultancies, restaurants, medical clinics, spas, fitness institutes, and repair services. It enables organizations to create custom booking forms with brand colors, available dates, service categories, employee preferences, payment options, and request descriptions.

Bookly lets team members use the color-coded calendar to monitor daily, weekly and monthly appointments and overall workload. The booking list functionality allows managers to maintain a record of customer requests with information, such as appointment date, assigned employee, customer name, payment details, and service order status. Staff members can create personalized profiles with name, image, email address, phone number, specialization, and other notes.

Administrators can use Bookly to create custom email or SMS notification templates and automatically send reminders, appointment approvals, birthday greetings, and follow-up alerts to customers. It lets users generate invoices based on requested services and corresponding tax calculations. Managers can use the activity dashboard to gain insights into overall bookings, payments, and customer engagement rates.

Bookly comes with an API, which lets businesses integrate the system with several third-party solutions including Google Calendar, Woo Commerce, and WPML. It also allows leaders to configure staff working hours and set up service availability schedules accordingly.


Key benefits of Bookly

Bookly online appointment scheduling for Wordpress provides:
• Free and Pro versions
• Fully-customizable booking form
• User-friendly admin panel
• Email and SMS notifications and reminders
• Clean design
• Variety of add-ons
• Online payments


Images

Bookly Software - Bookly booking form
Bookly Software - Bookly booking form
Bookly Software - Bookly booking form
Bookly Software - Bookly Calendar
Bookly Software - Bookly Calendar
Bookly Software - Bookly Services
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Bookly video
Bookly Software - Bookly booking form
Bookly Software - Bookly booking form
Bookly Software - Bookly booking form
Bookly Software - Bookly Calendar
Bookly Software - Bookly Calendar
Bookly Software - Bookly Services

Not sure about Bookly? Compare with a popular alternative

Bookly

4,1 (63)
VS.
Highly reviewed

Starting Price

US$89,00
one-time
US$29,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

27
107

Integrations

9
9

Ease of Use

4,2 (63)
4,7 (578)

Value for Money

3,8 (63)
4,8 (578)

Customer Service

3,7 (63)
4,8 (578)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,1 /5
(63)
Value for Money
3,8/5
Features
4/5
Ease of Use
4,2/5
Customer Support
3,7/5

Already have Bookly?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 63
Jamie
Jamie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Rare Plugin

Reviewed on 2018/12/17

Overall, the experience has been decent. Our team implemented the plugin in a unique way and were...

Overall, the experience has been decent. Our team implemented the plugin in a unique way and were able to get about 80% of the way there. Some questions remain that we tried to address with the customer support but couldn't get a response many times. Sometimes they were very responsive. So it was hit or miss.
Another important thing to point out is that they do not have a way to use the plugin on a staging server unless your site uses the same domain. This isn't explicitly an issue but our sites are set up on WP Engine often times. When you spin off a staging server with WP Engine, you get a different domain so the plugin won't work anymore. We were forced to create local installation and run the stating server there when setting up or testing out new implementations of the Bookly plugin. They claim that this is something that simply can not be helped because of the rules of the Marketplace they sell on (Envato) but of the dozens of plugins I've used that I've purchased from Envato, Bookly has been the only one to have rules so strict, it was impossible to use the plugin even on a staging site.

Pros

The best part of Bookly is that if you're using it for putting together a site that books people for services, very much like the plugin is intended for, it works really well. The way the plugin allows you to change so much of the functionality through their WYSIWYG editors, the reports provided in calendar form and list form, the relative ease of connecting the plugin with payment processing... It really does almost always just work the way you need it to which is rare.
One really nice feature is the ability to pretty seamlessly change the Booking Form from the backend. I'm no stranger to needing to change these things as needed through code but when you have the option to make the changes directly through the plugin, that's a bonus.

Cons

The way the pricing structure is set up. We purchased the plugin about 10 months ago and within a month, there were changes to the plugin. Features we'd purchased had been removed from the plugin into separate plugins. Due to a mistake on the end of the developers, our plugin's purchase code wasn't grandfathered in so we would make updates to the plugin and then lose functionality we'd implemented in the installation. This was eventually resolved but then again, couldn't it have been avoided in the first place?
On one hand, it can be a benefit to purchase plugins for the functionality you want. A lot of developers do that and it makes sense. On the other hand, some of the plugins offer very limited and seemingly basic functionality that were once part of the plugin.

Response from Bookly

A Rare Plugin

Hello, Jamie! Thank you very much for such a thoughtful review. We appreciate you taking the time to write a detailed feedback, and want to ensure that we work hard to improve our customers' experience and hope that shortly there will be no reasons to write about cons. We're sorry that you've had issues with Bookly and we do really hope that you won't have any in future and will enjoy using Bookly! Have a nice day!

Brett
Brett
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Good product backed by poor support model

Reviewed on 2021/07/08

Great product when it works but as mentioned above, plugin updates which break existing functionalit...

Great product when it works but as mentioned above, plugin updates which break existing functionality should not be the customers cost to fix. I would rather an annual charge for using the plugin which includes support rather than this after purchase support at twice the price annually.

Pros

Ease of use, ease of setting up. Nice interface. Good workflow. Fit for purpose.

Cons

The worst part of this business model is having to pay for support to fix bugs in the software. Updates are regularly released which break the product but Envato expects you to pay over $100 AUD for them to fix their bugs. I don't mind paying for support regarding customisations or lack of user knowledge but to charge a support fee to fix the bugs they introduce in plugin updates just stinks. We wont be buying this product again or recommending it to our clients.

Alternatives Considered

Bookedin and Amelia

Reasons for Switching to Bookly

We chose Bookly due to its functionality at the time and seemed the best fit for our client's needs. We didn't realise paid support would be required to fix developer introduced bugs. This is the deal breaker for us. We've since used Amelia and find the support for this one excellent. The other benefit of Amelia for developers is the ability to purchase a multiple site license vs a one full priced licence for each site.
Masud
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Powerful Booking Solution For Business

Reviewed on 2024/01/15

Pros

I like that there is a customer database which makes booking easy
It comes with features that makes mobile booking easy
Online booking and rescheduling is super easy

Cons

Well, with Bookly, there hasn't been any major issue to complain about.

Daniel
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not sure what people are thinking by recommending this software

Reviewed on 2020/03/04

Bottom line. Bookly is no where near 100%. It fails a lot and you never know. If you want to lose...

Bottom line. Bookly is no where near 100%. It fails a lot and you never know. If you want to lose money like we have over client not booking then Bookly is great. If you want to book appointments and run a business I would stay away and look for another Wordpress scheduling plugin. There are many other better ones. And cheaper.

Pros

It was easy to setup. That's about it. Had to write 40 characters.

Cons

It just stops working. We have used it for 2 years now. It just stops. No warning or log to tell you. When Wordpress updates, and it updates a lot, Bookly stops. It fails in some way.

So to keep secure you need to update Wordpress. Bookly fails in some way. You call or email to get it fixed. They are not helpful at all. They ask for a purchase code. We have one. Then they say it's expired. We get another. Then they can't get things fixed. A year later Bookly fails again. Need to buy support again.

It's their fault that they can't keep it going after a Wordpress update. My developer is frustrated with it and so are we.

STAY AWAY.

Plus if it is a main way you book your clients and it goes down. There is no way to no. You can go weeks without knowing that your clients are just stuck at a screen. YOU WILL LOSE MONEY.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Best option for online booking service on WP

Reviewed on 2020/09/30

We've installed it on a subdomain. Required to install WP first. Ease to set up for a WP user. May...

We've installed it on a subdomain. Required to install WP first. Ease to set up for a WP user. May be complicated for those unfamiliar with Wordpress.

Pros

If you run Wordpress website - this plugin is the best option. Bookly offers one time purchace for the pro version which is rare these days (everyone uses subscription plans).

Cons

There is no option to book several time slots a a time. You have to push book more button each time, which is not that user friendly.

Alternatives Considered

SimplyBook.me

Reasons for Switching to Bookly

Bookly is one of two booking services we use. Price is the reason.
Showing 5 reviews of 63 Read all reviews

Bookly FAQs

Below are some frequently asked questions for Bookly.

Bookly offers the following pricing plans:

  • Starting from: US$89,00/one-time
  • Pricing model: Free Version
  • Free Trial: Not Available

Bookly is available on a perpetual license at $89.

Bookly has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Bookly supports the following languages:

Dutch, English, French, German, Portuguese, Russian, Spanish, Traditional Chinese

Bookly supports the following devices:

Bookly integrates with the following applications:

2Checkout, Google Calendar, Google Maps, Microsoft Outlook, PayPal, Stripe, WooCommerce, Zapier, authorize.net

Bookly offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Related categories

See all software categories found for Bookly.