Clarizen

Clarizen

Enterprise Project Management Solution

4.3/5 (163 reviews)

Clarizen Overview

Clarizen's online project management platform for enterprise combines the power of social collaboration with robust project management. It facilitates team collaboration and project execution, ensuring data is always up-to-date and aligned with business objectives.

No complex software or hardware installations are required due to Clarizen's software-as-a-service (SaaS) structure, resulting in immediate business impact as teams and projects get up and running instantly.

Clarizen’s enterprise work management solution is a simple to use platform encompassing an employee’s full workload, ensuring all tasks are aligned with the overall business objectives.

Clarizen features:
• Project and portfolio management
• Resource management
• Document management
• Reports and dashboards
• Email and mobile collaboration
• Time and expense tracking
• Budget tracking
• Social collaboration

Clarizen is highly configurable and able to support hundreds of custom fields and business rules. You’ll even find dozens of Clarizen apps for common or specialized customizations, which you can add with a mouse-click in the Clarizen Apps Marketplace. And since Clarizen is so well-mapped to your workflows, you’ll find end-user adoption rates are high.

Clarizen is the leader in enterprise-class work collaboration and project management solutions that harness the power of the cloud to get work done efficiently, effectively and with better results. Fast to deploy and easy to use, Clarizen is redefining enterprise collaboration by connecting social context with tasks and projects to drive increased productivity and profitability. Founded in 2006, Clarizen's customers include UPS, Autodesk and Lenovo.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), English, French, German and 5 others, Hebrew, Japanese, Portuguese, Russian, Spanish

Clarizen Reviews

Overall rating
4.3/5
90% positive reviews
75
Excellent
72
Very good
11
Average
2
Poor
3
Terrible
Garret S.

Clarizen has been a solid tool for us when expanding our professional services organization.

Used Daily for 2+ years
Reviewed on 2017/09/04
Review Source: Capterra

Visibility into projects across the entire professional services portfolio. This gave us a better understanding of our teams and how they were utilized.

Pros

The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams.

Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at.

Cons

Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes a nightmare for resources to know where to submit there time entries.

As our organization grew, the financials and resource management became more important that detailed project plans so we struggled to find a balance of how detailed our WBSs should be because everything within the project plan was tied to time entries and drove project cost. It has become pretty administrative for some of our PMs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Bill C.

Love Clarizen!

Used Daily for 2+ years
Reviewed on 2017/01/18
Review Source: Capterra

My organization selected Clarizen from a wide array of project management software options just over 2 years ago and we're very happy with our decision.

We're a training organization, so slack built into most projects is used up before we get the handoff. This means we must be very efficient and well-coordinated. Clarizen gives us what we need all in a single application. Social, email, file attachment/link to work items... prevent us from checking multiple sources for information.

We've customized Work Plans and documentation templates our project managers use to quickly execute tasks. The social functions have replace our Outlook email and we've found that makes projects much more transparent and eliminates hidden agendas that often hit projects.

Clarizen support is phenomenal! We have a dedicated expert that currently meets with us every other week and I get quick resolution to any issue posted to their Support Request Center. The dedicated expert has been especially helpful as we're constantly customizing the system to the point that it will soon become the training department's operating system with schedules, timesheets, project plans... everything right in Clarizen.

Pros

All in one; Social, Work Plans, Scheduling...

Cons

The User Guide is useless.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Finally one project management platform that got it all

Used Daily for 2+ years
Reviewed on 2017/11/02
Review Source: Capterra

Pros

One single platform where both project information and customer information meet, thanks to the Salesforce.com integration. This enables salespeople to keep a real-time view on margins and project progress, without them needing to ask a project manager for a status update or a meeting. The information is right there, up to date and accurate.

Cons

You need to make a solid business case and build a real plan to get the budget approved. Most companies have a lot of tools and some work together with others and... but none beat Clarizen if you ask me - it is a "one-stop" to get all information. So do the math to show you can save money by centralizing the tools, and that you can lower the time spent on managing different solutions. It helps if you show dashboards: management likes dashboards (and numbers).
Clarizen was not so easy to explain to the whole team, it is a very complete solution. So we decided to "drip-feed" it to the teams.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
David S.

Great project management system with good flexibility

Used Daily for 6-12 months
Reviewed on 2016/08/22
Review Source: Capterra

Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product.

Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Pros

Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it.
Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons

Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services.
Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Leo L.

Enterprise grade PSA Solution

Used Daily for 1+ year
Reviewed on 2016/11/11
Review Source: Capterra

As our organization grew we knew need to migrate from our existing PM tool. We initiated an exhaustive search to find the best solution for our business. There are hundreds of "PM" tools out there of various shapes and sizes. We quickly narrowed this down to a handful of potential partners. We found Clarizen to be the best fit for our business. Clarizen accomplished 80% of our requirements out of the box. Because of the solutions extreme flexibility we were able to develop custom workflows to meet the rest of our requirements. Clarizen is scaleable to meet our growing business needs.

Pros

Extremely flexible in all aspects of the solution. The end user can customize the views to best fit his specific work requirements. Sys Admins can configure the system to provide custom functionality. Software updates occur regularly and they provide meaningful enhancements and bug fixes. Support has been great.

Cons

Honestly, not come to mind.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Clarizen Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Clarizen licenses are per user per month starting from $45/user/month.

Clarizen Features

  • API
  • Activity Tracking
  • Collaboration Tools
  • Drag & Drop Interface
  • Gantt Charts
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Projections
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Timesheets

  • Activity Dashboard
  • Automatic Notifications
  • Multiple Projects
  • Project Planning
  • Project Tracking

Additional information for Clarizen

Key features of Clarizen

  • Activity tracking
  • Application firewalls
  • Billable & non billable work items
  • Budget tracking
  • Budget tracking
  • Bug tracking
  • Centralized document repository
  • Change management
  • Change tracking
  • Collaboration tools
  • Collaborative planning
  • Compliance management
  • Configurable workflow
  • Custom fields
  • Dashboard creation
  • Dashboards
  • Data encryption
  • Demand management
  • Disaster recovery
  • Document management
  • Document review
  • Document sharing
  • Drag & drop interface
  • Email alerts
  • Estimation
  • Expense management
  • Financial indicators
  • Financial management
  • Gantt Chart
  • Issue tracking
  • Mobile app for iPhone & Android
  • Multi-tiered network security
  • Permission management
  • Personal calendars
  • Planning tools
  • Portfolio management
  • Progress management
  • Progress tracking
  • Project budgeting
  • Project hierarchy
  • Project management
  • Project percentage completion reporting
  • Project portfolio management
  • Project scheduling
  • Projects
  • Real time analytics
  • Real time data
  • Real time team updates
  • Real time updates
  • Reporting & statistics
  • Request routing
  • Resource management
  • Risk assessment
  • Role & assignment per project
  • Role-based permissions
  • SSP & LDAP integration
  • Salesforce integration
  • Scope management
  • Security & encryption
  • Social collaboration
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Templates
  • Third party integration
  • Time & expense tracking
  • Time tracking
  • Timesheet management
  • Timesheets

Benefits

  • Clarizen is a leading global provider of collaborative online work and project management software for large, enterprise businesses.
  • Clarizen allows enterprise-level companies to easily manage all of their work, projects and resources in a single, simple to use environment.
  • Clarizen’s enterprise work management platform combines the power of social collaboration with robust project management.
  • It facilitates true team collaboration and project execution, ensuring data is always up-to-date and aligned with business objectives.
  • No complex software or hardware installations are required due to Clarizen’s SaaS architecture, resulting in immediate business impact as teams and projects get up and running instantly.

  • GetApp Analysis

    Thousands of tiny details go into every business task, but disconnected apps and tools make it difficult for companies to effectively keep track of the mountains worth of work they often handle on a daily basis. Clarizen is an enterprise-class project management and work collaboration solution that organizations can use to manage initiatives, work, and projects from a centralized, cloud-based system.

    Created for project managers, IT teams, professional services, agile development teams, and marketing teams, Clarizen virtually eliminates the need for organizations to utilize old-fashioned tools like spreadsheets, white boards, calendars, and email when handling major projects. Instead, businesses can update, track, and manage critical resources from within Clarizen’s integrated platform.

    Ticket Management

    What is Clarizen?

    Clarizen was developed to give organizations an easier way to manage initiatives, work, and projects. The work collaboration and project management solution automatically prioritizes budgets, resources, projects, portfolios, and tasks, and ensures that critical information and resources are always handled appropriately.

    Rather than taking a one-size-fits-all approach to project management, Clarizen has developed a system with tailored solutions designed for users with exacting needs. For example, teams that work primarily through email can set up Clarizen to update tasks sent via email. Individual conversations are attached to projects and tasks, giving collaborators a straightforward way to stay updated on the status of all their ongoing initiatives. In addition to managing their projects through email or Clarizen’s web-based platform, users can also work on projects with their smartphones and tablet devices.

    Document Management

    Clarizen Main Features

    Creating Projects

    Use Clarizen’s navigation panel to get one-click access to all of your modules, beginning with your list of active projects. To create a new project, use one of Clarizen’s pre-defined templates. Pre-defined templates have workflows built in. Make adjustments to Clarizen’s templates to fit your needs, or disregard the platform’s pre-defined templates altogether by creating your own.

    You can create a project in Microsoft Excel or Projects and upload it to Clarizen, or create projects directly from email messages. You can also create your own forms to capture new project requests, and route those requests for scoring or approvals.

    Project Planning

    Engaging in Social Workspaces

    Clarizen’s social platform connects unstructured communication to structured work. Host online discussions and share files with ad-hoc groups, and create new work items directly from the discussions that take place within Clarizen’s interface.

    Each of your projects will have a “workspace.” This is where you’ll go to assign tasks, collaborate on documents, and update your current status in the context of a discussion or a work item. In addition to working with colleagues, you can also invite customers, clients, and third-party contracts to participate in your workspaces.

    Social Engagement

    Managing Resources

    Instantly see which resources are available to work on a project by opening the resource load view. The resource load view lets you manage the workloads of individuals and groups. Workloads can be managed by originally planned work or remaining effort, load, and real-time availability. They can also be filtered by project scope and displayed by hour or unit.

    Once you’ve gotten a look at which resources are available to work on your next project, you’ll want to assign tasks to the people with the best skillsets. To assign and re-assign team members to your projects, use Clarizen’s drag-and-drop interface. You can balance workloads and plan resources more effectively using these tools.

    Resource Management

    Tracking Tasks

    As team members work toward accomplishing specific tasks, Clarizen tracks their progress automatically and updates the status within the cloud-based platform. Every person who is associated with a project can see how that project is progressing by logging into Clarizen and reviewing the current status of all associated tasks.

    Because Clarizen integrates with iCal, among many other business applications, entire teams can quickly access the task lists they’re associated with. This ensures that everyone remains on the same page for the duration of every project. Clarizen offers time tracking tools that can be linked to specific tasks, as well.

    Task Management

    Clarizen Integrations

    Clarizen links to a number of popular business systems, including Salesforce, Box, Google Drive, Intacct, QuickBooks, iCal, and Jira.

    Clarizen Pricing

    Clarizen offers multiple pricing options for businesses with varying needs. The Professional Edition costs $29.95 per user, per month. The Enterprise Edition costs $44.95 per user, per month. The Unlimited Edition costs $54.95 per user, per month. Clarizen is available in four different license types, as well.

    Clarizen Bottom Line

    • Enterprise-class project management and work collaboration solution

    • Manage initiatives, work, and projects from a centralized system

    • Prioritize budgets, resources, projects, portfolios, and tasks

    • Developed for project managers, IT teams, professional services, agile development teams, and marketing teams

    • Update, track, and manage resources from within an integrated platform

    Clarizen FAQs

    Below are some frequently asked questions for Clarizen.

    Q. What type of pricing plans does Clarizen offer?

    Clarizen offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    Clarizen licenses are per user per month starting from $45/user/month.

    Q. What are the main features of Clarizen?

    Clarizen offers the following features:

    • Activity tracking
    • Application firewalls
    • Billable & non billable work items
    • Budget tracking
    • Budget tracking
    • Bug tracking
    • Centralized document repository
    • Change management
    • Change tracking
    • Collaboration tools
    • Collaborative planning
    • Compliance management
    • Configurable workflow
    • Custom fields
    • Dashboard creation
    • Dashboards
    • Data encryption
    • Demand management
    • Disaster recovery
    • Document management
    • Document review
    • Document sharing
    • Drag & drop interface
    • Email alerts
    • Estimation
    • Expense management
    • Financial indicators
    • Financial management
    • Gantt Chart
    • Issue tracking
    • Mobile app for iPhone & Android
    • Multi-tiered network security
    • Permission management
    • Personal calendars
    • Planning tools
    • Portfolio management
    • Progress management
    • Progress tracking
    • Project budgeting
    • Project hierarchy
    • Project management
    • Project percentage completion reporting
    • Project portfolio management
    • Project scheduling
    • Projects
    • Real time analytics
    • Real time data
    • Real time team updates
    • Real time updates
    • Reporting & statistics
    • Request routing
    • Resource management
    • Risk assessment
    • Role & assignment per project
    • Role-based permissions
    • SSP & LDAP integration
    • Salesforce integration
    • Scope management
    • Security & encryption
    • Social collaboration
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Templates
    • Third party integration
    • Time & expense tracking
    • Time tracking
    • Timesheet management
    • Timesheets

    Q. Who are the typical users of Clarizen?

    Clarizen has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Clarizen support?

    Clarizen supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, German, Hebrew, Japanese, Portuguese, Russian, Spanish

    Q. What type of pricing plans does Clarizen offer?

    Clarizen has the following pricing plans:

    Subscription

    Q. Does Clarizen support mobile devices?

    Clarizen supports the following devices:

    Android, iPhone

    Q. What other apps does Clarizen integrate with?

    Clarizen integrates with the following applications:

    Clearlogin, Gainsight PX, JIRA Software, NetSuite, QuickBooks Online, Sage Intacct, Sage Intacct, ServiceNow, Subscription Billing, Zendesk

    Q. What level of support does Clarizen offer?

    Clarizen offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials