SAP Concur
About SAP Concur
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.
Key benefits of SAP Concur
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Reviews
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- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A simple tool to track expenses and travel management
Reviewed on 2023/09/19
Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as...
Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as keeping track of my trip spending. It's challenging to multitask while constantly moving, but Concur makes it easy and safe.
Pros
It's also highly safe to use on any gadget, thanks to the necessity of a passcode. The expense is generated instantly thanks to the receipt upload function in Expenseit. This makes dealing with the massive monthly spending reports a breeze.
Cons
Especially when it comes to making travel arrangements, Concur could use a more user-friendly design. Once a day and time have been selected, it would be great if the flights could be filtered more precisely.
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Love Concur as an End User
Reviewed on 2024/08/19
I think concur does a very good job for our organization! There are a few minor headaches with the...
I think concur does a very good job for our organization! There are a few minor headaches with the software, but all in all, it has been a great product to manage our company cards and provide the proper checks and balances needed in our organization!
Pros
Concur makes it very simple to fill out expense reports, upload receipts even by sending them straight to an integrated email. I love the simplicity of filling out reports as a user!
Cons
Concur was slightly difficult to map at the account level within our ERP. It took a lot of manual work to get implemented and accurate. Post implementation, everything has been smooth, but was a slight headache when implementing it!
- Industry: Research
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good expense management software
Reviewed on 2025/02/12
Overall I like using this software and it helps me to easily keep track of reimbursable expenses
Overall I like using this software and it helps me to easily keep track of reimbursable expenses
Pros
It is efficient and can keep track of important details
Cons
I do not find the interface to be very user-friendly
- Industry: Executive Office
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Biggest Disappointment!
Reviewed on 2025/01/01
Couldn’t tell you if the system itself is any good or not because we have been working on the...
Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025) and WE STILL HAVE NOT COMPLETED THE INTEGRATION.
The “Support” team is useless and refers us back to the account reps. The account reps don’t respond. The original rep set us up on a platform that wouldn’t work for our needs so we had to switch platforms. We chose Concur because it’s the only one that would integrate with our ERP system and work with our Corporate Cards (Chase Ink) - only to be told that the Chase Ink integration was broken.
No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS).
The reports are TERRIBLE. They suck to read. The suck for printing. As a whole, this is a terrible way to do business.
Pros
Uploading receipts and categorizing expenses.
Cons
Customer Support
Reports
Implementation
Integrations
- Industry: Translation & Localization
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Somewhat Difficult Travel and Expense Reporting Platform
Reviewed on 2025/01/04
Extensive trip expense reporting and flight/hotel bookings.
Extensive trip expense reporting and flight/hotel bookings.
Pros
Menu/interface is streamlined and graphically pleasing.
Cons
Sub-menus, like hotel itemization are inflexible and sometimes difficult to reconcile with currency conversions/international reservations/receipts.
SAP Concur FAQs
Below are some frequently asked questions for SAP Concur.Q. What type of pricing plans does SAP Concur offer?
SAP Concur offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of SAP Concur?
SAP Concur has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SAP Concur support?
SAP Concur supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Spanish, Swedish, Traditional Chinese
Q. Does SAP Concur support mobile devices?
SAP Concur supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SAP Concur integrate with?
SAP Concur integrates with the following applications:
ADP Workforce Now, Avalara, DoorDash, GrubHub, Intuit Data Protect, Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Salesforce Platform, Workday Financial Management, Workday HCM, delivery.com, ezCater
Q. What level of support does SAP Concur offer?
SAP Concur offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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