About JustFOIA

JustFOIA is an intuitive SaaS records request management solution that allows organizations to streamline the request process from intake to delivery. The client-centered technology is designed to help professionals to manage all request activity within a centralized solution. Features include activity dashboards, request management, task management, workflow management, discussions, inbound and outbound email communication, time and materials estimation, user provisioning, comprehensive reports, invoice management, and customizable public portals.

With JustFOIA, organizations can consolidate all electronic requests, automate request processes, customize requests fields, create accounts for requesters, and view the status of all requests in real time. When a request is received, administrators can assign requests to specific teams or departments to route the task to the correct stakeholder. Users with the correct permissions have the ability to assign predefined tasks to any specific department or team, without the need for administrators. Users can provide more information on each task by initiating discussions with built-in message threads. For vendor or public communication, JustFOIA has the ability to receive inbound and send outbound emails to requesters to keep them up-to-date on the progress of their request.

Requesters are also able to create their own account and check the status of their requests, process payments, track fulfilled request documents, and view request history through JustFOIA's self-service portal. With every request, users can calculate payments for equipment and labor and generate invoices which can be processed through Authorize.Net or PayPal. In addition, JustFOIA can generate reports on deleted forms, bottlenecks, payment total, process requests, time and materials, and more to provide visibility on specific processes for compliance with FOI regulations. JustFOIA is also able to integrate with Laserfiche and Adobe Acrobat.

Pricing starting from:

US$4 785,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$4 785,00/month

  • Free Trial
  • Subscription

Images

Dashboard
Task Management
Inbound and Outbound Email
Workflow Management
User Provisioning
Time & Materials Estimation
Reporting
Self-Service Portal
Request Forms
View 10 more
JustFOIA video
JustFOIA screenshot: Dashboard JustFOIA screenshot: Task Management JustFOIA screenshot: Inbound and Outbound Email JustFOIA screenshot: Workflow Management JustFOIA screenshot: User Provisioning JustFOIA screenshot: Time & Materials Estimation JustFOIA screenshot: Reporting JustFOIA screenshot: Self-Service Portal JustFOIA screenshot: Request Forms

Features

Total features of JustFOIA: 31

  • Access Controls/Permissions
  • Archiving & Retention
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Document Management
  • Document Storage
  • Email Management
  • Email Templates
  • Estimating
  • File Conversion
  • File Sharing
  • Invoice Management
  • Labor Cost Reporting
  • Optical Character Recognition
  • Records Management
  • Reporting & Statistics
  • Request Assignment
  • Self Service Portal
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Time & Expense Tracking
  • Timesheet Management
  • User Management
  • Workflow Management

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Reviews

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 1 review
Kristen B.
Overall rating
  • Industry: Government Administration
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No longer cringe when public requests records

Reviewed on 2020/10/26

Pros

The best feature about this software is that it's all electronic. Prior to using JustFOIA we sent emails to numerous departments asking them to send us their reply and any attachments which we then printed and filed in a folder. The requestor then received a general synopsis of the department's replies and any attachments. It was a hot mess! Now everything from internal discussions, uploads of requested information, invoices and external correspondence is easily found in one location. It is so convenient to go back and search/review old requests.

Cons

Nothing! It's such a dream and so easy to use. Very user friendly.

Response from MCCi

Hi Kristen, we appreciate you taking the time to share your experience with JustFOIA for your peers to benefit. Even more, it brings us joy to know that JustFOIA empowered you and your team to stamp out that hot mess! We want our software to be a dream for everyone who uses it.

JustFOIA FAQs

Below are some frequently asked questions for JustFOIA.

JustFOIA offers the following pricing plans:

  • Starting from: US$4 785,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact MCCi for more information on pricing.

We do not have any information about JustFOIA features

JustFOIA has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages JustFOIA supports

JustFOIA supports the following devices:

JustFOIA integrates with the following applications:

Adobe Acrobat Reader DC, Authorize.Net, Laserfiche, PayPal

JustFOIA offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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