JustFOIA

Simplified records request management

5 /5 (1 review) Write a Review!

JustFOIA Overview

What is JustFOIA?

JustFOIA is an intuitive SaaS records request management solution that allows organizations to streamline the request process from intake to delivery. The client-centered technology is designed to help professionals to manage all request activity within a centralized solution. Features include activity dashboards, request management, task management, workflow management, discussions, inbound and outbound email communication, time and materials estimation, user provisioning, comprehensive reports, invoice management, and customizable public portals.

With JustFOIA, organizations can consolidate all electronic requests, automate request processes, customize requests fields, create accounts for requesters, and view the status of all requests in real time. When a request is received, administrators can assign requests to specific teams or departments to route the task to the correct stakeholder. Users with the correct permissions have the ability to assign predefined tasks to any specific department or team, without the need for administrators. Users can provide more information on each task by initiating discussions with built-in message threads. For vendor or public communication, JustFOIA has the ability to receive inbound and send outbound emails to requesters to keep them up-to-date on the progress of their request.

Requesters are also able to create their own account and check the status of their requests, process payments, track fulfilled request documents, and view request history through JustFOIA's self-service portal. With every request, users can calculate payments for equipment and labor and generate invoices which can be processed through Authorize.Net or PayPal. In addition, JustFOIA can generate reports on deleted forms, bottlenecks, payment total, process requests, time and materials, and more to provide visibility on specific processes for compliance with FOI regulations. JustFOIA is also able to integrate with Laserfiche and Adobe Acrobat.

JustFOIA Overview

Pricing

Starting from
US$4 785,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact MCCi for more information on pricing.


JustFOIA Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Dashboard
Task Management
Inbound and Outbound Email
Workflow Management
User Provisioning
Time & Materials Estimation
Reporting
Self-Service Portal
Request Forms
JustFOIA video JustFOIA screenshot: Dashboard JustFOIA screenshot: Task Management JustFOIA screenshot: Inbound and Outbound Email JustFOIA screenshot: Workflow Management JustFOIA screenshot: User Provisioning JustFOIA screenshot: Time & Materials Estimation JustFOIA screenshot: Reporting JustFOIA screenshot: Self-Service Portal JustFOIA screenshot: Request Forms

JustFOIA Reviews

JustFOIA Reviews

Overall rating
5
/
5
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Kristen B.

No longer cringe when public requests records


Kristen B.
Industry: Government Administration
Company size: 501-1 000 Employees

No longer cringe when public requests records

Used Daily for 2+ years
Reviewed on 2020/10/26
Review Source: Capterra

Pros

The best feature about this software is that it's all electronic. Prior to using JustFOIA we sent emails to numerous departments asking them to send us their reply and any attachments which we then printed and filed in a folder. The requestor then received a general synopsis of the department's replies and any attachments. It was a hot mess! Now everything from internal discussions, uploads of requested information, invoices and external correspondence is easily found in one location. It is so convenient to go back and search/review old requests.

Cons

Nothing! It's such a dream and so easy to use. Very user friendly.

Response from MCCi

Hi Kristen, we appreciate you taking the time to share your experience with JustFOIA for your peers to benefit. Even more, it brings us joy to know that JustFOIA empowered you and your team to stamp out that hot mess! We want our software to be a dream for everyone who uses it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 1 user ratings
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JustFOIA Pricing

JustFOIA Pricing

Starting from
US$4 785,00/month
Free Trial
Subscription
Value for money

Contact MCCi for more information on pricing.

Contact MCCi for more information on pricing.

Value for Money
5/5
Based on 1 user ratings
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JustFOIA Features

JustFOIA Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Compliance Management
Custom Forms
Customizable Reporting
Document Management
Geographic Maps
Inventory Management
Records Management
Reporting & Statistics
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Workflow Management
Features
5/5
Based on 1 user ratings
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Categories

Additional information for JustFOIA

Additional information for JustFOIA

Key features of JustFOIA

  • Collaboration Tools
  • Document Storage
  • Self Service Portal

JustFOIA FAQs

JustFOIA FAQs

Below are some frequently asked questions for JustFOIA.

Q. What type of pricing plans does JustFOIA offer?

JustFOIA offers the following pricing plans:

Starting from: US$4 785,00/month

Pricing model: Subscription

Free Trial: Available

Contact MCCi for more information on pricing.

Q. What are the main features of JustFOIA?

JustFOIA offers the following features:

  • Collaboration Tools
  • Document Storage
  • Self Service Portal

Q. Who are the typical users of JustFOIA?

JustFOIA has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does JustFOIA support?

JustFOIA supports the following languages:

English

Q. What type of pricing plans does JustFOIA offer?

JustFOIA has the following pricing plans:

Subscription

Q. Does JustFOIA support mobile devices?

We do not have any information about what devices JustFOIA supports

Q. What other apps does JustFOIA integrate with?

JustFOIA integrates with the following applications:

Adobe Acrobat Reader DC, Authorize.net, Laserfiche, PayPal

Q. What level of support does JustFOIA offer?

JustFOIA offers the following support options:

Phone Support, Online Support