About Prime Cloud

Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns, and more. Prime Cloud also offers multiple APIs, which allow businesses to connect the loyalty platform to their front-end channels, as well as third party software including Marketo, Drupal, Zendesk, and more.

With Prime Cloud, businesses can set up online, offline, and multi-channel loyalty programs with features such as purchase-based promotions, gamification, coupons, customer targeting based on predefined metrics, incentives, and more. Incentives can be used to reward various behavior types including transactional, social, and referral. Businesses can use Prime Cloud to manage customer redemptions of incentives such as virtual currencies, coupons, vouchers, gifts, and other benefits. Other features of the Prime Cloud platform include customer segmentation, customer care management, analytics, subscription management, and more.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Prime Cloud admin view
Prime Cloud customer profiles
Prime Cloud enrollment trend report
Prime Cloud promotion campaigns
Prime Cloud end user dashboard
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Prime Cloud screenshot: Prime Cloud admin view Prime Cloud screenshot: Prime Cloud customer profiles Prime Cloud screenshot: Prime Cloud enrollment trend report Prime Cloud screenshot: Prime Cloud promotion campaigns Prime Cloud screenshot: Prime Cloud end user dashboard

Features

Total features of Prime Cloud: 30

  • API
  • Activity Tracking
  • Ad hoc Reporting
  • Analytics
  • Automatic Notifications
  • Benefits Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Client Management
  • Client Portal
  • Communication Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Discount Management
  • Gamification
  • Gift Card System
  • Incentive Programs
  • Loyalty Program
  • Multi-Channel Marketing
  • Promotions Management
  • Referral Source Tracking
  • Referral Tracking
  • Rewards Management
  • Subscription Management
  • Third Party Integration
  • User Management
  • Visual Analytics

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Reviews

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
4/5
Customer Support
5/5

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Showing 1 review
Timo B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very flexible loyalty platform

Reviewed on 2020/08/03

Loyalty Prime was able to meet out customer requirements and the implementation using the Prime...

Loyalty Prime was able to meet out customer requirements and the implementation using the Prime Cloud API was easy done and successful running after a very short project time. The customer integration runs very stable.

Pros

The Loyalty Prime software came up with a very high flexibility within the system setup process. We needed to have a special system setup for our customer having deep product structures.

Cons

Documentation could be more & easy to understand for non-IT colleagues.

Prime Cloud FAQs

Below are some frequently asked questions for Prime Cloud.

Prime Cloud offers the following pricing plans:

  • Starting from: US$3 300,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Prime Cloud pricing starts at $3300 per month for the standalone platform, which includes 50,000 members and unlimited users. Pricing then scales based on number of members. Add-ons are also available for an additional price. Contact Loyalty Prime for more information on pricing.

Prime Cloud offers the following features:

  • Activity Tracking
  • Analytics
  • Campaign Management
  • Communication Management
  • Corporate Memberships
  • Discount Management
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Multi-Channel Marketing
  • Referral Tracking
  • Rewards Management

Prime Cloud has the following typical customers:

Small Business, Mid Size Business

Prime Cloud supports the following languages:

English

We do not have any information about what devices Prime Cloud supports

Prime Cloud integrates with the following applications:

Drupal, Magento Commerce, Marketo Sales Connect, SAS Visual Analytics, Tableau, VIA, Zendesk

Prime Cloud offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for Prime Cloud.