Engagement Cloud

Engagement Cloud

Omnichannel customer engagement platform.

3.2/5 (0 reviews)

Engagement Cloud Overview

dotdigital is an omnichannel marketing automation platform that enables more than 80,000 marketers in more than 150 countries around the world to use transactional and behavioral data to design, test and send powerful automated digital campaigns that run across all customer channels, from email to SMS and social media. Established in 1999, dotdigital is a global company with more than 300 employees and B2C and B2B enterprise and SME clients.

Our easy to use and powerful email solution enables SMBs, large enterprise and agencies to manage and grow their email strategy and more by making it easy to build your own marketing cloud, using our extensive app directory. A Magento Premier Technology, Shopify Plus and BigCommerce partner, dotmailer integrates seamlessly with many world-class ecommerce platforms and CRMs including Salesforce and MS Dynamics.

Our recent acquisition of COMAPI cements our commitment to empowering marketers by providing customers with best-in-class omnichannel messaging capabilities such as SMS, live chat and social media integration.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English

Engagement Cloud Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact for specific pricing data

Engagement Cloud Features

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Templates
  • Drag & Drop Interface
  • Email Marketing Management
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • Customizable Branding
  • Data Import/Export

Additional information for Engagement Cloud

Key features of Engagement Cloud

  • 3rd party interations
  • Automate & send emails
  • Behavioral web tracking data
  • Campaign content editor
  • Customer behaviour analysis
  • Data import
  • Drag & drop segments
  • Ecommerce email automation
  • Landing pages
  • Mobile device optimized emails
  • OrderInsight tool
  • Program builders for lifecycle campaigns
  • Real-time reporting
  • Sign up form wizard
  • Survey builder
  • Test & optimize emails
  • Transactional, behavioral and social insights

Benefits

  • Import mailing lists and data from sign up forms. Use the drag & drop query builder to create simple and complex data segments.

  • Use detailed purchase behaviour to create segments based on customer transactions.

  • Add behavioral web tracking data to your segments to send more personalized messages.

  • Build emails using the built-in editor. Use fully integrated surveys and webforms and create custom landing pages.

  • Use the testing feature to ensure your emails don't land in spam folders and optimize your emails for mobile devices.

  • Use detailed, real-time reporting split by campaign, program and contact to track and analyze campaigns.

  • Engagement Cloud FAQs

    Below are some frequently asked questions for Engagement Cloud.

    Q. What type of pricing plans does Engagement Cloud offer?

    Engagement Cloud offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact for specific pricing data

    Q. What are the main features of Engagement Cloud?

    Engagement Cloud offers the following features:

    • 3rd party interations
    • Automate & send emails
    • Behavioral web tracking data
    • Campaign content editor
    • Customer behaviour analysis
    • Data import
    • Drag & drop segments
    • Ecommerce email automation
    • Landing pages
    • Mobile device optimized emails
    • OrderInsight tool
    • Program builders for lifecycle campaigns
    • Real-time reporting
    • Sign up form wizard
    • Survey builder
    • Test & optimize emails
    • Transactional, behavioral and social insights

    Q. Who are the typical users of Engagement Cloud?

    Engagement Cloud has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Engagement Cloud support?

    Engagement Cloud supports the following languages:

    English

    Q. What type of pricing plans does Engagement Cloud offer?

    Engagement Cloud has the following pricing plans:

    Subscription

    Q. Does Engagement Cloud support mobile devices?

    We do not have any information about what devices Engagement Cloud supports

    Q. What other apps does Engagement Cloud integrate with?

    Engagement Cloud integrates with the following applications:

    Cyclr, Digioh, Fresh Relevance, Justuno, LeadsBridge, PieSync, Privy, Teamleader, Workbooks CRM, ion interactive

    Q. What level of support does Engagement Cloud offer?

    Engagement Cloud offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials

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