Function Point

Project Management for Creative Agencies & In-house Teams

About Function Point

Function Point alleviates the chaotic nature of operating creative agencies, internal marketing teams and professional service firms. Used by over 600 customers across the world, the all-in-one solution helps teams connect each stage of project management.

We strive to deliver intuitive software solutions and unsurpassed customer service. Our goal is to make productivity more personable; to warm it up and give it a heartbeat. As a customer-funded business, we treat each of our customers as our partners. Because their success is our success.

Every customer gets a dedicated onboarding consultant to take you through a training program designed to set you up for success. Our experts consultants provide a structured deployment and training program that helps you and your team learn the system incrementally and enables you to roll it out in stages, increasing your staff's uptake, and business's chances of success. The onboarding program is so effective, we guarantee results in 60 days or your money back.

Book a personalized demo with one of our software experts and they will be happy to answer any questions you have.


Key benefits of Function Point

  • Transparent view of business performance

  • Easy-to-use online timesheets

  • Personalized onboarding program

  • CRM solution and contact integration

  • Streamlined workflow processe

  • Project management and tracking

  • Real-time financial reports

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    Not sure about Function Point? Compare with a popular alternative

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    Pricing Options

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    Features

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    Ease of Use

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    Value for Money

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    Reviews

    Overall rating

    4,4 /5
    (191)
    Value for Money
    4,2/5
    Features
    4,0/5
    Ease of Use
    3,9/5
    Customer Support
    4,6/5

    Already have Function Point?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 191
    Amy
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Function Point Creative Agency software: great help for workflow

    Reviewed on 2016/10/31

    We have been using Function Point for two years. Overall, it has been a terrific upgrade for us....

    We have been using Function Point for two years. Overall, it has been a terrific upgrade for us. Our time keeping and job management are all in one place, whereas previously we managed those two things separately.
    Onboarding was very smooth and easy. We felt we had adequate training and that the software is very intuitive for new users. I like that it is customizable for each user and that different level employees have different permissions/views.
    Being a creative shop, some employees long for something more visual like Trello for project management. However, Trello and the like do not have all of the back-end time tracking and accounting that Function Point does.
    Overall, we really like Function Point. It has been a time saver for time tracking, estimating, invoicing, and workflow management. We do not have a client portal and do not plan to in the near future. We are just beginning the process of linking to Quickbooks and look forward to the benefits that will bring.
    Customer Support is super responsive and helpful for troubleshooting, every time.

    Pros

    Time tracking, Job Management from Estimate to Invoicing.

    Cons

    Lack of visual interest (i.e. would be great to look for like Trello cards /boards at a glance to see all project status at once) - also would be nice to have a thumbnail of the project (i.e. of the ad, brochure, etc.) next to the job name on all dashboards.

    Response from Function Point Productivity Software

    Thanks for sharing your thoughts here, Amy. Please reach out if you have any other suggestions for how we can make fp. even better!

    Drew
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great Software and Outstanding Customer Service!

    Reviewed on 2016/09/26

    We are a small (10-20 employees) creative marketing agency and Function Point has been a great tool...

    We are a small (10-20 employees) creative marketing agency and Function Point has been a great tool for our business. I particularly like the schedule feature which we use to develop "plans of attack" for prospective work that can easily be converted into estimates and then executed as tasks. Schedules can easily be duplicated and adjusted for repeat projects and they help keep our team on the same page regarding the vision for execution of our work. There is a small learning curve for some of the functionality in Function Point, but once you become familiar with the terminology and processes, everything makes sense. If you do have questions, Function Point's world-class customer service resources are second to none. They have an extensive amount of training documents online and regularly hold live webinar training sessions on a variety of functions and features. Their team of customer service representatives are also quick to respond to any direct communications and work diligently to resolve issues. I also appreciate how they involve their customers in upcoming feature enhancements and updates by letting them test beta versions and asking for feedback. It really makes us feel like we have an impact on how the product evolves.

    Pros

    Schedules

    Cons

    The smartphone app, wish it had more functionality.

    Response from Function Point Productivity Software

    Drew - thanks so much for sharing your thoughts here, I really appreciate it. Please continue to bring forward ideas as to how we can make fp. better for United Creations - we're always ready to listen.

    Madeline
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Can Be Challenging to Collaborate with Co-Workers

    Reviewed on 2019/11/22

    Overall, using Function Point does not help keep me organized. I end up writing a lot of my tasks...

    Overall, using Function Point does not help keep me organized. I end up writing a lot of my tasks in a word doc instead because the visibility is easier than using the tool, and then go in after the fact and check off projects when I'm done.

    Pros

    I think that Function Point covers a wide breadth of project management tasks. I like that the timesheets are in the same place as projects, it makes it really easy to label tasks throughout the day.

    Cons

    I don't like the structure of Function Point. The projects are pretty broad and it's difficult to make subtasks for yourself to keep everything organized. It's also hard to see the status of other people's tasks in the same project. You can't just click into a parent task and see everything, you have to filter by their name and scan through their tasks. So the collaboration aspect is challenging.

    Response from Function Point Productivity Software

    Hi Madeline. Thank you for taking the time to review Function Point. We are glad you enjoyed our project management features!

    With releases such as Kanban, proofing, and work planning view, we are hoping to close the gaps you mentioned.

    Thank you once again and best regards from our FP Team!

    Maria
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Many Features for agencies

    Reviewed on 2019/11/19

    Their client services team is great! it provides integration of different metrics and views of...

    Their client services team is great! it provides integration of different metrics and views of projects and agency management.
    We actually used this software in a couple different ways and got enough support from their team to accommodate the product to our needs, and re-engineer the processes.

    Pros

    This software has a great integration of project management, time management, budgets, suppliers and many other features that make it unique.
    Constant improvements and features make the software quite competitive when compared to other industry standards, although it is not as common

    Cons

    Could use better visibility for task management in a more agile friendly manner such as sticky notes view.
    Missing multiple currency integration for agencies working in multiple countries

    Response from Function Point Productivity Software

    Hi Maria. Thank you for taking the time to review Function Point. We are especially pleased to hear about your experience with our customer success team and really appreciate your feedback.

    We hope our new releases such as our Kanban view, proofing, and Work Planning over the past two years helped you gain visibility on task management in a more agile-friendly manner. Remember that our CSM team is glad to help you better utilize these new features anytime.

    Thank you once again and best regards from our FP Team!

    Ruth
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An Integral Part of Our Agency Operations

    Reviewed on 2017/04/24

    Before choosing Function Point, we researched MANY different options and weighed out the pros and...

    Before choosing Function Point, we researched MANY different options and weighed out the pros and cons of each. We chose FP because of its versatility, price point, and customer service. Especially in the beginning, we submitted a lot of "wish list" items, almost ALL of which have been incorporated into the software since we started using it several years ago. The team is helpful, professional, and just plain COOL. We couldn't imagine running our agency without the software. From the time keeping to the projects and assignments management to the client portal, FP offers everything we need. Even though we're a boutique firm, FP gives us the capability to operate like our larger counterparts. We are hyper organized and the software seamlessly integrates into our systems and procedures. We are very pleased with our choice and look forward to many, many more years as FP clients!

    Pros

    Flexible
    Robust
    Fairly easy to use
    Consistent addition of new and/or improved features
    Price

    Cons

    The learning curve and getting everything set up was a big undertaking, but we are glad we did it and have no regrets.

    Response from Function Point Productivity Software

    Hi Ruth, thanks so much for taking the time to share your feedback with us. Keep sending in those "wish list" items -- we're always looking for ways we can improve FP!

    Showing 5 reviews of 191 Read all reviews

    Function Point FAQs

    Below are some frequently asked questions for Function Point.

    Function Point offers the following pricing plans:

    • Starting from: US$52,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    <li>$37 — per user per month billed annually; </li><li>$42 — per user per month billed monthly <i>Unlimited phone and email support included.</i></li>

    Function Point has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Function Point supports the following languages:

    English

    Function Point supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Function Point integrates with the following applications:

    QuickBooks Online Advanced, Quickbooks Online, Zapier

    Function Point offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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