About Amicus Attorney

Amicus Attorney is a cloud and on-premise law practice management solution that enables legal firms to streamline the entire case lifecycle, from creating documents to raising invoices for clients. It offers a calendar module, which lets professionals share and update appointments on calendars, receive notifications in case of event changes, and link events, such as court dates, directly with cases in order to track progress.

Features of Amicus Attorney include a court date calculator, rule-based calendaring, case matter management, billing, document automation, and more. Businesses can utilize the time entry assistant to track recorded/unrecorded activities and apply custom billing rates or behaviors as per case requirements. It also provides a task manager, which allows firms to handle information about client matters, deadlines, contracts, deeds, pleadings, filings, and transcripts on a centralized dashboard.

Amicus Attorney facilitates integration with several third-party applications such as APX PayNow, Quickbooks, Microsoft Office 365, DropBox, Salesforce, LexisNexis, and more. It provides a file intake management module, which lets attorneys assign files to firm members and set preferences for automatically notifying specific users on future updates.


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Amicus Attorney Software - Amicus Attorney Dashboard
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Amicus Attorney Software - Amicus Attorney Dashboard
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Amicus Attorney Software - Amicus Attorney communications
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Amicus Attorney Software - Amicus Attorney calendar

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Amicus Attorney

3,7 (196)
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Starting Price

US$69,00
month
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month

Pricing Options

Free version
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Free version
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Features

42
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Integrations

4
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Ease of Use

3,6 (196)
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Value for Money

3,3 (196)
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Customer Service

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Reviews

Overall rating

3,7 /5
(196)
Value for Money
3,3/5
Features
3,6/5
Ease of Use
3,6/5
Customer Support
3,4/5

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Showing 5 reviews of 196
Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amicus Software

Reviewed on 2018/11/15

I am a 9 year veteran of Amicus. I'v e had a couple of opportunities to switch to other platforms...

I am a 9 year veteran of Amicus. I'v e had a couple of opportunities to switch to other platforms but have opted to stick with Amicus. It is a bit more expensive than other programs but I have found that its ease of use and integration make it worth it.

Pros

This software is easy to use and fully integrated with my office (electronic client files, documents, email, etc).

Cons

Some of the applications (which I have chosen not to use) are complicated and do not play well with outlook or Microsoft office.

Mark
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great program getting better

Reviewed on 2020/03/26

Amicus has assisted me organize my practice for over 25 years. The integration with the Billing...

Amicus has assisted me organize my practice for over 25 years. The integration with the Billing program, Quickbooks and the APX credit card payment acceptance program is a convenient timesaver, very much appreciated.

Pros

The program's visual layout, divided into files and calendar, is easy to understand, easy to use and easy to teach new users to use. The program allows people, events, and documents to be easily associated with files and integrates with Outlook so that emails with their attachment can be retained, tracked and reviewed.

Cons

The program's file tab includes an events tab which focus solely on the attorney and staff actions and events. No way exists to track the primary events in a litigation or transactional matter without being inundated with every timeslip and calender event on the case. As a result, the diamonds get lost in the overwhelming minutia and the events tab rarely gets used.
Additionally, my firm's primary focus, even before tracking any time or events, is the client and the events that are contained in their story. THE PROGRAM HAS NO MEANS TO SEGREGATE AND TRACK EVENTS IMPORTANT TO THE CLIENT'S CASE FACTS WITHOUT GETTING EVERY TIMESLIP AND EVENT ASSOCIATED WITH THE CASE. Again the diamonds get lost in the overwhelming minutia and the events tab rarely gets used.
It would seem that the program could have user designated tabs to track client, not attorney, case facts, court appearances, depositions, and key events to close the transaction or case without having to sift through endless timeslips and events.
Documents can be tracked by case type however to change the selection of document types, the documents associated with that particular case type must be modified. From a users point of view it would be more beneficial if document types could be designated from a modifiable pull down menu. For example, documents filed with the court could be identified as pleadings but as the case progress the documents could be identified with motion 1, motion 2 and motion 3 by the user.

Jackie
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Much more clunky than we had hoped. Large learning curve. Making do for now.

Reviewed on 2018/02/06

Pros

TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good.

BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

Cons

CONS:
The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management interface would work for us, but upon trial found out it would not work with our setup. So we're still dealing with Microsoft Explorer for managing documents, which is problematic. Overall our approval level with Amicus is likely only around 50%. There are so many features that we liked in the concept that has been difficult to get attorneys to do because the interface is not user-friendly.

TIME & MATTER MANAGEMENT: Data for our conflict database did not translate well from our previous system so conflicts checks take too long. Adding emails or files to the matter is very clunky. Ticklers are quirky and hard to work in Outlook. Tickler Reports are too limited events with no date range, or date range but no file selection. Running tickers for only one matter is impossible. Need more filters.
BILLING: Reports downloaded to Excel are impossible to use due to all the merged fields and lack of use of tables. We have to download Reports to CSV and spend time figuring out what the column headers actually are. I use the selection tools to view onscreen matters or time entries by

Evan
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Used to be the best in field -- but now there are many competitive choices.

Reviewed on 2017/05/29

Pros

Amicus Attorney Premium is a reliable product. Once it's up and running correctly, there are few bugs. It is a highly flexible program chock full of more options than anyone could ever use. I prefer to avoid the cloud, too much risk of privacy issues, so even though an in-house server is old school, I prefer it this way. MS Exchange sync which gets calendars and contacts to the cell phone is excellent since 2015, best it's been since the old days of synching to the Palm Pilot. While I am listing a number of cons below, this software is the center point of our practice.

Cons

Since this software was purchased by Abacus Corp in 2016, the price has gone up 75% --
what a sticker shock! IMHO, the tech support under the new owner is no better or worse.
As for improvements to the product, the new owners seem to be focused only on selling their own add-on products --- the announcements tout how AA Premium now links to Abacus Product XYZ, but AA Premium has received any new features. They promised a cell phone app for remote access as part of the February update to AA 2017 and it still has not been released. They have added links to their add-on extra accounting and law products, but not updated any features of the core Amicus Attorney program. There is still no iPhone or Android app for remote access, one still has to use a browser on the cell phone to reach AmicusAnywhere. The process for writing SQL reports is complex! Also, the move from WordPerfect to Word (a necessary evil in today's world) meant losing the highly flexible document merge abilities of WordPerfect. I've been with AA since 2001; if Abacus doesn't produce new features, however, I will look to move my office to another product that seems more modern even at the risk of going to a web-based product when my two-year contract expires.

Raymond
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amicus Attorney Review

Reviewed on 2016/08/10

I have a small 5 attorney firm. with a large support staff. At any given time, we handle about...

I have a small 5 attorney firm. with a large support staff. At any given time, we handle about 1,000 active files. Our practice is very paper intensive. We've tried to go paperless, but it doesn't quite work with out type of practice, so we still do things the old fashioned way ... with file folders and legal pads. I've been an Amicus Attorney user for over 10 years. Prior to that, I tried and use several other "name brand" case management systems. Until about a year ago, we used the Amicus Small Firm program and it worked great. We switched to the Premier edition when we upgraded our server and all of our workstations. The premier edition was more adaptable to our practice. First of all, it was faster, second, we liked the better document management and third, for a rather small increase in cost, we got more bells and whistles. There are at least a half dozen firms in my area that are now using Amicus because of my recommendation. The links with other programs like Outlook are seamless. One calendar entry in Amicus updates Outlook and my laptop and my phone. I have not seen another case management program that has a document assembly system for letters, pleadings, emails, faxes anywhere as sophisticated as Amicus Attorney's. Also, check out their "Do" button and their "precedent" processes.

Pros

Their support is fantastic. Very little wait time. The support people are courteous, knowledgeable. and patient.

Cons

In many ways, the program is overwhelming for some of our staff. It takes a lot of time to train new staff members on the program. Also, there are many things that the program does that I haven't been able to use because it takes a lot of time to set up those things. This is probably more of a problem with smaller firms that don't have staff who just handle equipment use. In addition, we're WordPerfect users. I feel that the program works slightly better with MS Word.

Showing 5 reviews of 196 Read all reviews

Amicus Attorney FAQs

Below are some frequently asked questions for Amicus Attorney.

Amicus Attorney offers the following pricing plans:

  • Starting from: US$69,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact CARET directly for further information on pricing.

Amicus Attorney has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Amicus Attorney supports the following languages:

English

Amicus Attorney supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Amicus Attorney integrates with the following applications:

Dropbox Business, Microsoft 365, QuickBooks Online Advanced, Salesforce Sales Cloud

Amicus Attorney offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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