About iContact
iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes.
When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder.
Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.
Pricing starting from:
US$14,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to iContact
Key benefits of iContact
iContact’s MessageBuilderTM offers hundreds of mobile-friendly email templates that can be filled with personalized text, ideas, using drag-and-drop, as well as add brand colors, with no HTML coding know-how required.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$14,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to iContact
Images
Features
Total features of iContact: 70
Alternatives
Mailchimp
ConvertKit
Constant Contact
Zoho Mail
Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We use iContact to send out daily event alert emails for a nonprofit - time efficiency is a...
Reviewed on 2017/12/20
iContact provides us with an intuitive platform that saves us time. We can create and manage emails...
iContact provides us with an intuitive platform that saves us time. We can create and manage emails efficiently, spending time savings on other needs. The recent upgrade matches intuitive work flow very well.
Pros
The recent upgrade to the platform matches natural workflow (and spots for quality checks to prevent mistakes). We've saved time creating and managing our emails. We have a dedicated advisor that responds quickly when we have needs or questions. It's much nicer than an anonymous "call center" where you get who you get. I especially like the new upgrades to the platform, which reflect the way I/we work in an increasingly intuitive way.
Cons
I would like to see more seamless integrations with other software and extensions, such as a text-to-join feature.
Response from iContact
Thanks for the review, Charlie! When we were designing the new interface one of our goals was to make it intuitive, so your feedback is wonderful to hear. With a lot on your plate, we know that saving time is critical to your day-to-day tasks. We¿ll pass your kind feedback to your Strategic Advisor. Our services and support teams love hearing that the work they do makes such a positive impact on your work. We are always looking to enhance our integration offerings, so if you have specific software or extensions in mind please let your advisor know! Thank you again!
- Industry: Financial Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
iContact is the superior mass mailing service when it comes to functionality and customer...
Reviewed on 2018/05/04
iContact has been extremely helpful in getting our curated content out to the masses. The user...
iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.
Pros
Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.
Cons
I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.
Response from iContact
Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Left ASAP, Didn't Look Back
Reviewed on 2018/04/10
It was my first email marketing software, so I learned about it. Now that I have my own marketing...
It was my first email marketing software, so I learned about it. Now that I have my own marketing company, I know not to use it.
Pros
Our emails were professional-looking. I liked being able to do the email marketing for more than one company, and everything was kept separately.
Cons
Their customer service was nonexistent. It was faster for me to either ignore the issue or find my own solution before they would respond, sometimes days later. The number of templates are few. You can only schedule to a couple of social media platforms, you have to schedule them separately, and they still adhere to the old Twitter character limit. We paid more to get more, and our "dedicated account rep" would only speak to us once a month for exactly 30 minutes. Not worth the money. We switched companies and paid less, and their customer service department contacts me once a week, just to check in. Our deliverability is higher, too. Customers that had a "bad mailbox" according to iContact are calling us, delighted to get our emails again.
Response from iContact
Hi Sara. Thank you so much for your honest review! We are glad that you were able to create professional looking emails using our service. We also appreciate your feedback regarding the aspects of iContact that you were not happy with. We pride ourselves on fast and comprehensive support, and it is truly regrettable that you had a different experience. We will definitely take this feedback into account as we work towards ensuring no customers have the kind of experience that you described.
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Weekly for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Helps to Simplify Email Marketing
Reviewed on 2022/12/20
My overall experience with this product has been positive. The customer support is good, and the...
My overall experience with this product has been positive. The customer support is good, and the product is fairly easy to use. While it lacks some of the features of Pardot, it adequately meets our needs as a mid-size company.
Pros
IContact is a program that I use to create email templates. It is easy to create and modify templates using this program. It also integrates relatively well with Salesforce and is a much less expensive option than Pardot. The platform is easy to use and metrics are clearly displayed. The ease of use (meaning creating templates is much faster and more streamlined) is what I like most.
Cons
Templates are created with lots of extra lines and blank spaces, meaning I often have to remove those before I'm able to use iContact with Salesforce to send to effectively send an email to a list.
Response from iContact
Thank you for your honest review. We will be sure to pass along your feedback to our product team.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great tool for business marketing
Reviewed on 2022/05/19
Pros
easy to use, keeping changes without saving
Cons
not enough options (template),not available report of users who opened or not . It would be helpful to have option of 6 month inactivity to easy remove inactive accounts. Also you count one person as 2 or 3 if i put it to different lists. It's the same email and should be counted as 1.
Response from iContact
Olga, Thank you for the review. In reading your comments, we will be adding more templates and you can use segments to see inactive contacts! Contact support and they can assist there. Also, it seems that you may not be on one of our newer plans which works on total contacts and not subscribers! This will help with your limits. Contact us and we can help!
iContact FAQs
Below are some frequently asked questions for iContact.Q. What type of pricing plans does iContact offer?
iContact offers the following pricing plans:
- Starting from: US$14,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Get iContact Free by visiting iContact.com, no credit card required!
Q. Who are the typical users of iContact?
iContact has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000
Q. What languages does iContact support?
iContact supports the following languages:
English
Q. Does iContact support mobile devices?
iContact supports the following devices:
Android (Mobile)
Q. What other apps does iContact integrate with?
iContact integrates with the following applications:
123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom Meetings
Q. What level of support does iContact offer?
iContact offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Chat
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