About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)


  • Cloud-based
  • On-premise


United States

Supported Languages


Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription


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Total features of Paycom: 119

  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Workflow
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Biometric Recognition
  • Blended Learning
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Certification & Licensing
  • Check Printing
  • Clock In/Out
  • Compensation Management
  • Compensation Plan Modeling
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Reports
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Goal Setting/Tracking
  • Gradebook
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Job Application Management
  • Job Description Management
  • Labor Forecasting
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Market Data Analysis
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Provider Management
  • Punch card
  • Real Time Reporting
  • Recruitment Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workstation Tracking
  • eLearning Companies


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Overall rating

4,4 /5
Value for Money
Ease of Use
Customer Support

Already have Paycom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 757
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paycom, my HR Department

Reviewed on 2018/09/27

None of the payroll companies I have used in the past even compare to Paycom. The dedicated...

None of the payroll companies I have used in the past even compare to Paycom. The dedicated specialist is very important to me and I can speak to them with any questions. With the other companies, my payroll account never seemed to be important or big enough with them and I was never able to get the help I needed. With that said, this made a situation where I had to figure everything out and make sure my filings were correct and on the correct forms. One thing I do not want to do is get messed up with payroll taxes. The other companies didn't seem to care if I was compliant and I never had a good relationship to rely on with their specialists. The costs associated with Paycom are also better than any of the above listed companies. Overall, Paycom is my HR Department and I am very satisfied.


The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized in my 18 years of having my business. I am on the site weekly and am very glad that I can process my payroll in a few minutes. I have w2 employee’s and 1099 contractors that I pay through my company. Having a tool that is easy saves me time and thus saves me money. The greatest asset that Paycom offers is their friendly and knowledgeable staff. I would be lost without my specialist. She is amazing. Once the payroll is complete, the reports are very easy to use and run so that I can keep track of all my expenses.


Based on my experience over the last 5 years of using Paycom, my specialist ensures that I have no cons associated with my service. She is great.

Response from Paycom

Chad, thank you so much for the detailed review. We're happy to be your valued partner.

Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Everything you need, and probably then some.

Reviewed on 2022/07/16

Paycom is a very useful tool, both as a manager and as an employee. It's functionality often...

Paycom is a very useful tool, both as a manager and as an employee. It's functionality often exceeds the ability of the user. It is the most comprehensive program I've ever used to manage Payroll & execute Human Resources tasks.


Paycom is a comprehensive tool that allows you to easily track & manage payroll expense, the most controllable expense in our line of work. From clocking in & out, to procuring their own tax documents, the entire process can be done by an employee with a mobile phone using their app. However, this may create more work for those who manage employees that aren't so "tech savvy".


"Two Factor Authentication" is child's play compared to what Paycom makes you go through. Trying to remember arbitrary payroll codes and dealing with constantly expiring passwords & security questions lead to team members constantly asking management how to login to their own Paycom. In addition, due to it's exceptional functionality, the reporting system can often be overwhelming and slightly confusing. It may take several attempts to fine tune the report you're trying to produce, but at least once you've figured it out, you can then save that template for future use.

Response from Paycom

Thank you for the 5-star review, Corey! We're happy to hear our comprehensive software is helping your organization easily track and manage payroll. We're open to feedback and hope you will share your thoughts further with us at [email protected]

Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bait and switch, twice

Reviewed on 2020/02/13

Bait and switch, twice now. Do not recommend.

Bait and switch, twice now. Do not recommend.


Client specialist is excellent at responding.


Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Response from Paycom

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at [email protected] We look forward to speaking with you, Karissa!

Overall rating
  • Industry: Computer Software
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Better Options Available

Reviewed on 2023/01/05

We knew things were going south when our account manager said in a recorded training session that...

We knew things were going south when our account manager said in a recorded training session that "we were the worst clients ever!"


Paycom is easy to use, and implementation is painless.


Prior to signing our contract with Paycom, we made sure that the inclusion of an api connection to our data was written in the document. It was only after implementation that we found out about the PII limitations.

Response from Paycom

While we are glad to see that our product has been easy to use and that implementation was a positive experience, we are disappointed to read about your described experience with your specialist team. We hold our product and dedicated specialists to a high standard, and we'd like to learn more about your review. Please reach out to us at [email protected], and a member of our team will be in touch.

Overall rating
  • Industry: Facilities Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Full featured, very customizable - probably overkill for many

Reviewed on 2022/04/28

Painful to setup (lots of that was specific to our organization), but also a good exercise. Think...

Painful to setup (lots of that was specific to our organization), but also a good exercise. Think things will be easier now that we are ending our very long and complicated setup phase.


Focus on compliance. Very little it cant do, but some things are so tedious to get set up, that it ends up being impractical to actually exercise the software to its full capabilities.


Not as easy to pay people different rates for different jobs or tasks. Creating and assigning shifts can be finicky and time consuming. It can do so much and is so customizable that sometimes even the support staff don't fully understand how it all works.

Response from Paycom

It's great to hear Paycom has helped your organization stay in compliance and that you're feeling confident with the implementation process coming to a close. We strive to create a seamless experience for each client and encourage you to continually share your feedback. If you have additional thoughts, we invite you to connect with your dedicated Specialist or with us at [email protected] Thank you!

Showing 5 reviews of 757 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Paycom supports the following languages:


Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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