About Paymo
Paymo is a work and project management solution dedicated to Marketing, Design, Creative, and Advertising Agencies, Architecture firms, Universities, Law firms, and Consulting businesses.
It allows you to manage projects, track work time, invoice your clients, get paid online, and measure profitability from the same platform.
Pricing starting from:
US$5,95/month
- Free Version
- Free Trial
- Subscription
Key benefits of Paymo
- create, assign, and manage tasks
- track work time in browser, via desktop tools or mobile apps
- see who's overbooked or underbooked in Paymo's Team Scheduler
- track expenses, issue invoices to your clients and get paid online
- measure employee performance and track leave days
- comunicate with your team in real time with task comments
- proof designs faster thanks to the file proofing & versioning feature
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$5,95/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Paymo: 100
Alternatives
Bitrix24
Microsoft Project
Fiverr Workspace
Adobe Workfront
Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Constantly improving
Reviewed on 2019/07/14
Flexible and suitable for a lot of different projects. We gained a lot of insight through the...
Flexible and suitable for a lot of different projects. We gained a lot of insight through the visual data overviews. Tool is constantly improving: new features, upgrades, interface changes for the better.
The customer service was friendly and personal. Paymo and DataFeedWatch are my two favorite customer teams. Definitly recommended!
Pros
- Great, flexible project management tool
- perfectly scalable
- a lot of features and handy shortcuts (saved project lists etc.)
- provides a lot of insights per project and client
- Very friendly and personal customer service.
- Good value for the money
Cons
- Clients did not always get the tool instantly. But recent UX changes could make it easier for them
- Communication with colleagues could get a bit chaotic, takes some time to implement in the workflow.
- A lot of features requires good knowledye whats the best way to use the tool, so definitly assign someone to create a team workflow.
Alternatives Considered
AsanaReasons for Switching to Paymo
Pricing and UXResponse from Paymo
Hi Frank,
Nicely worded, thank you!
We're working on an improved client portal, with in-app access to guest users so they can contribute and view the project progress in real-time. Follow the thread for it here: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/2
Onboarding-wise, the focus for 2020 is going to be on in-app tool tips and video tutorials. Hope this will help you! :)
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Impressed
Reviewed on 2020/06/17
Overall I have been really impressed with Paymo, it has merged many of the tools I would often have...
Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.
Pros
The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks.
Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too.
Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.
Cons
The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future.
The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).
Reasons for Choosing Paymo
I found TSheets as a time tracker cumbersome, as it was really built around a larger workforce. It also lacked the project management features that Paymo offered, so had to rely on Trello to cover that.Switched From
QuickBooks TimeReasons for Switching to Paymo
I felt it was better value for my needs, and offered the integrated Quick-books facilities that were necessary to replace TSheets.Response from Paymo
Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)!
Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :)
Shortcuts will be more frequent too.
Kind regards,
Marcel
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Nice product with great potential
Reviewed on 2018/05/08
Pros
- Project setup
- Planning and Scheduling
- Time sheets
- Tasks
- Reports
- Frequent updates
Cons
- Price and payment flexibility
- Speed of the platform
- Limited amounts of user roles
- Limited planning abilities
- No import/export
- Limited PDF printing
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paymo is crucial to my business
Reviewed on 2022/11/22
Pros
I work with many clients and need a way of managing and tracking their support requests and project tasks amongst the team. Paymo allows this management through ease of use of adding a new client, setting up a project, assigning and scheduling tasks and creating reports for clients to view progress.
Cons
On the whole, Paymo works seamlessly and the only feature I would like to is for open tasks to appear at the top of the list in a time report.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paymo is the Best Task-Managing Platform I've Used
Reviewed on 2020/06/16
Overall Paymo is the best task managing platform I've used. It's clean, simple and user friendly. I...
Overall Paymo is the best task managing platform I've used. It's clean, simple and user friendly. I would definitely recommend Paymo to other companies.
Pros
I like the flexibility of Paymo. Things are tailored to each day because it makes planning out large projects easier. It also allows for more productivity because we can see what needs to get done for each client right on the main screen. Paymo is also clean and pleasing to look at.
Cons
Something I would like to see improved is the "Progress" settings. As a design/web development company, we have a lot of projects that need to get approved by multiple people so we constantly have dozens of tasks pending/stuck. If there could be a section made specifically for stuck/pending/follow up tasks just to make our Home page less cluttered that would be helpful.
Response from Paymo
Thank you, Taylor!
I think there's a fix to your problem: project status. You can customize them as you wish to better reflect your process: https://help.paymoapp.com/en/articles/977872-how-to-use-project-statuses
Then filter after them for a top-level view of what you're interested:https://help.paymoapp.com/en/articles/888757-how-do-i-filter-projects-by-status
Did you try them out? We can hear each other at [email protected] :)
Paymo FAQs
Below are some frequently asked questions for Paymo.Q. What type of pricing plans does Paymo offer?
Paymo offers the following pricing plans:
- Starting from: US$5,95/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free - basic tools for personal use (maximum 1 user); Starter - complete suite for freelancers (maximum 1 user): $5.95/user/month; Small Office - for small teams & departments: $11.95/user/month; Business - for medium & large teams: $24.95/user/month; Discounted pricing available for annual billing.
Q. Who are the typical users of Paymo?
Paymo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Paymo support?
Paymo supports the following languages:
Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does Paymo support mobile devices?
Paymo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paymo integrate with?
Paymo integrates with the following applications:
Adobe Illustrator, Google Calendar, Google Docs, Google Drive, Jotform, LambdaTest, Make, Pabbly Connect, PomoDone App, Quickbooks Online, Rethink, Slack, Typeform, Xero, Zapier
Q. What level of support does Paymo offer?
Paymo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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