Paymo

Task Management, Time Tracking, and Accounting for SMBs

About Paymo

Paymo is a work and project management software dedicated to digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage projects and business tasks, track work time, invoice clients, and get paid online.


Key benefits of Paymo

- create, assign, and manage tasks
- track work time in browser, via desktop tools or mobile apps
- see who's overbooked or underbooked in Paymo's Team Scheduler
- track expenses, issue invoices to your clients and get paid online
- measure employee performance and track leave days
- comunicate with your team in real time with task comments
- proof designs faster thanks to the file proofing & versioning feature


Images

Paymo Software - Kanban View
Paymo Software - Full Task Details
Paymo Software - Timesheets
Paymo Software - To Do List
Paymo Software - Advanced Task Management
Paymo Software - Real-time Comments and Discussions
Paymo Software - Desktop Apps
Paymo Software - Mobile Apps
Paymo Software - Team Scheduling
Paymo Software - Time Reports
Paymo Software - Invoicing
Paymo Software - Expenses
Paymo Software - Add Bulk Time
Paymo Software - Web Timer
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Paymo video
Paymo video
Paymo video
Paymo video
Paymo Software - Kanban View
Paymo Software - Full Task Details
Paymo Software - Timesheets
Paymo Software - To Do List
Paymo Software - Advanced Task Management
Paymo Software - Real-time Comments and Discussions
Paymo Software - Desktop Apps
Paymo Software - Mobile Apps
Paymo Software - Team Scheduling
Paymo Software - Time Reports
Paymo Software - Invoicing
Paymo Software - Expenses
Paymo Software - Add Bulk Time
Paymo Software - Web Timer

Not sure about Paymo? Compare with a popular alternative

Paymo

4,7 (483)
VS.
Highly reviewed

Starting Price

US$5,95
month
US$15,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

97
90

Integrations

15
2

Ease of Use

4,6 (483)
3,9 (662)

Value for Money

4,6 (483)
4,0 (662)

Customer Service

4,7 (483)
4,4 (662)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,7 /5
(483)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 483
Frank
Frank
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Constantly improving

Reviewed on 2019/07/14

Flexible and suitable for a lot of different projects. We gained a lot of insight through the...

Flexible and suitable for a lot of different projects. We gained a lot of insight through the visual data overviews. Tool is constantly improving: new features, upgrades, interface changes for the better.
The customer service was friendly and personal. Paymo and DataFeedWatch are my two favorite customer teams. Definitly recommended!

Pros

- Great, flexible project management tool
- perfectly scalable
- a lot of features and handy shortcuts (saved project lists etc.)
- provides a lot of insights per project and client
- Very friendly and personal customer service.
- Good value for the money

Cons

- Clients did not always get the tool instantly. But recent UX changes could make it easier for them
- Communication with colleagues could get a bit chaotic, takes some time to implement in the workflow.
- A lot of features requires good knowledye whats the best way to use the tool, so definitly assign someone to create a team workflow.

Alternatives Considered

Asana

Reasons for Switching to Paymo

Pricing and UX

Response from Paymo

Hi Frank,

Nicely worded, thank you!

We're working on an improved client portal, with in-app access to guest users so they can contribute and view the project progress in real-time. Follow the thread for it here: https://community.paymoapp.com/t/in-progress-client-portal-collaboration/67/2

Onboarding-wise, the focus for 2020 is going to be on in-app tool tips and video tutorials. Hope this will help you! :)

Jonathan
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Impressed

Reviewed on 2020/06/17

Overall I have been really impressed with Paymo, it has merged many of the tools I would often have...

Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.

Pros

The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks.

Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too.

Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.

Cons

The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future.

The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).

Alternatives Considered

monday.com and Asana

Reasons for Choosing Paymo

I found TSheets as a time tracker cumbersome, as it was really built around a larger workforce. It also lacked the project management features that Paymo offered, so had to rely on Trello to cover that.

Switched From

QuickBooks Time

Reasons for Switching to Paymo

I felt it was better value for my needs, and offered the integrated Quick-books facilities that were necessary to replace TSheets.

Response from Paymo

Happy to hear that we streamline not just time tracking, but invoicing (including the QB integration)!

Indeed, the client portal with in-app access to guest users is our #1 priority. It's a large task, with a lot of implications, so we're making sure to check all the community's needs :)

Shortcuts will be more frequent too.

Kind regards,
Marcel

Nikodem
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Nice product with great potential

Reviewed on 2018/05/08

Pros

- Project setup
- Planning and Scheduling
- Time sheets
- Tasks
- Reports
- Frequent updates

Cons

- Price and payment flexibility
- Speed of the platform
- Limited amounts of user roles
- Limited planning abilities
- No import/export
- Limited PDF printing

Sofia
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Can't live without Paymo

Reviewed on 2020/06/16

When I started freelancing in 2018 I lost weeks looking and testing all sorts of software I could...

When I started freelancing in 2018 I lost weeks looking and testing all sorts of software I could find to help me organize my projects and clients, rates, deadlines, tasks, and invoicing.

I tested more than a dozen and Paymo had it all.

Some minor adjustments to fit some of my projects, but with Paymo I have a software that tracks my work on a daily basis, I can easily understand my workload and plan in advance, I can share work reports with my clients and easily invoice them, I can have as many clients, projects and tasks I want and all I can say is that I couldn't live without it anymore.

Having the possibility to track my time on each task helps me understand how much should I charge for future similar projects which is pretty awesome.

The only thing that Paymo doesn't do for me is bringing me coffee :D
It's very simple to use and I can link time with tasks by having predefined rules or quickly selecting them. Adding whatever needed and setting up deadlines, priorities and status is really quick and intuitive. One of the most complete software I've used and where I can customize as I want to without needing a master degree to have things working like I want :)

Great and nice team too that always provided quick support and feedback whenever needed, which is equally important.

Love it. Great work guys

Pros

For me, PaymoPlus TimeTracking software is the best feature that Paymo offers. Easy to set up, don't miss any working time and gives me the chance to understand the tasks where I spend most of the time. The time reports are great to understand what is more time consuming from my daily tasks and the fact that I can have several projects and clients makes it so easy to work with.

The fact that I can use an automated software to track my tasks made me safe a lot of time.

With other similar time tracking apps I tested, I always needed to trigger it manually or take a lot of steps. With PaymoPlus, just start recording it and nothing is missed. It captures all your activity

Cons

There's nothing I like the least, but maybe it would be nice to have more dynamic ways of adding rates or billing options.
As a freelancer, I often work at a specific rate per word (for example translations and proofreading), or rate per article, so it would be helpful to have such options of adding different rate settings.

Reasons for Switching to Paymo

Has it all, easy to use, I'm a huge fan of PaymoPlus as it tracks all that I do over the day and it's easy and quick to link to customers and tasks. I'm a freelancer so many of the apps available fit more teams than just one person hence offering stuff I really didn't need. Some of the tools I tried were nice but always missed at least one or 2 features I really needed. Many didn't have a live time tracker, and the ones that had some sort of time tracking option was a pain to use. I wanted something that did it for me in the easiest way possible, didn't have invoice options, etc. I also found some of the software was too complicated to use, not user-friendly nor intuitive and the worst, you need to adjust and adapt to the software instead of the other way around, where you can customize and set up all at your own preferences and way of working. Customization is a big plus with Paymo and comparing the number and quality of features it offers, it's a fair price to pay for. I tested a few more than I included but can't remember the names anymore...

Response from Paymo

Thank you Sofia for your kind feedback :)

You can in fact add flat rate tasks, that have an independent value from the task hourly budget. This would work for articles (unfortunately don't have a solution for words now, it's a bit too granular). Did you try them out?

You can also write us at [email protected] so we can further guide you :)

David
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tracking time and managing payments with agility

Reviewed on 2020/06/16

Back in 2009 we started a fledgling web design company called FreshSpark Creative. Paymo was just...

Back in 2009 we started a fledgling web design company called FreshSpark Creative. Paymo was just starting out and seeking customers, help and ideas. We were able to request certain features which were implemented, the foundations of what would become an excellent working relationship. In 2012 I started my second company and we had 5 full time staff using the platform in 2016. As we became VAT registered we were unfortunately forced to use Xero for our billing to comply with UK regs, but that only demonstrated how good Paymo was - Xero is incredibly sluggish, lots of micromanagement and lacks the quality of design which we strive to portray as a business. We modified the set up of our business to help deal with the issues caused by Brexit and I once again use Paymo for all time keeping and billing. Paymo has been a constant in my professional life as a business director, alongside Google Mail and Google Cal.

Pros

Fast and effective management of time and resources. I love how easy it is to log time, create invoices and complete all my accounting obligations as a UK business owner quickly and stylishly.

Cons

I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules. Also as I have been using the software for over 10 years, there is a lot of old data which I cannot remove in bulk.

Alternatives Considered

Kantata, Basecamp and Xero

Reasons for Choosing Paymo

Google tasks was good because it synced with Google Calendar, but was very limited and time consuming to use. We have always used Paymo for billing, from day dot.

Reasons for Switching to Paymo

They were overkill for what I needed, too large and cumbersome, lots of unnecessary features made my experience time consuming and sluggish, not to mention much more expensive.

Response from Paymo

Thank you, David!

We also have a Google Calendar integration, check it here: https://help.paymoapp.com/en/articles/3545290-google-calendar-integration

As for time tracking, you can now copy/paste time records inside the timesheets area - be sure to try it out!

Please submit the bulk time entry selection suggestion on our community forum: https://community.paymoapp.com/

Usually, the most upvoted ones get built.

Thank you again,
Marcel

Showing 5 reviews of 483 Read all reviews

Paymo FAQs

Below are some frequently asked questions for Paymo.

Paymo offers the following pricing plans:

  • Starting from: US$5,95/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free - basic tools for personal use (maximum 1 user); Starter - complete suite for freelancers (maximum 1 user): $5.95/user/month; Small Office - for small teams & departments: $11.95/user/month; Business - for medium & large teams: $24.95/user/month; Discounted pricing available for annual billing.

Paymo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Paymo supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

Paymo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Paymo integrates with the following applications:

Adobe Illustrator, Google Calendar, Google Docs, Google Drive, Jotform, LambdaTest, Make, Pabbly Connect, PomoDone App, Quickbooks Online, Rethink, Slack, Typeform, Xero, Zapier

Paymo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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