Paymo

Paymo

Task Management, Time Tracking and Accounting for SMBs

4.7/5 (332 reviews)

Paymo Overview

Create and assign tasks, keep track of your employees work time at the office and on the go, collaborate and issue invoices to your clients based on worked timed.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Brazil, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

Chinese (Traditional), Czech, Danish, Dutch, English and 13 others, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Paymo Reviews

Overall rating
4.7/5
97% positive reviews
250
Excellent
72
Very good
9
Average
1
Poor
0
Terrible
Leonardo L.

Simple and beautiful online solution to handle my small design business time tracking needs.

Used Daily for 1-5 months
Reviewed on 2018/05/29
Review Source: Capterra

The main reason for switching to this software is that it allowed my entire team to track time. After using the software for a few months, there have been several benefits from using the software:
- Interface is very clean and allows to track much more data that I was able to do before.
- As stated in the pros, one of the best feature of the software is that it allows users to create task lists individual for each project. This allows our office to set up each project exactly per the contract. This keeps a tight control on the time spent on the project and allows tracking of additional services that are not part of the original contract.
- I am working on the invoice template for the office. If i am able to set this up correctly, invoicing time would be reduced significantly each month.
- The ability to track time directly out of the windows environment is great.
- I am not using the time tracking feature on my phone, mostly because i spend a lot of time sitting at a desk, however other people in the office are using this feature and are happy with it.
- Next step for us is to start implementing control on billable hours per user. This will allow us to control billable time and help organize employee time and work.

Pros

I have looked at several options for my company and decided on Paymo for the following reasons:
- The software has a very clean and intuitive interface
- One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results.
- Pricing system is fair and scalable.
- The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office.
- The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed.
- I am able to export all of the data in CSV format
- You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company.
- The software has several features that I have not been able to implement yet.
- Customer support has been great, answer is usually within an hour or two directly from the developers.

Cons

Below is a list of some of the limitations i have encountered using the software.
- The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick.
- I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software.
- The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup.
- You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

Response from Paymo

Hi Leonardi,

You can use click and drag in Timesheets in the Day and Week view to create new time entries.

Data can be imported/exported by using our API.

You can also clone time reports, so after you get your desired settings for one report, you can clone it and only change some of the settings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Awesome issue management software with good time tracking

Used Daily for 2+ years
Reviewed on 2019/07/24
Review Source: Capterra

I would recommend this service to every middle sized company, which is looking for a good solid isseu tracking software.

Pros

The time tracking and the desktop app for tracking are one of the best I've seen so far. This is one of the major point we choose this service of others.
The issue mgmt and reports are also quite handy.

Cons

The resource management could be improved and also some minor bugs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Frank V.

Constantly improving

Used Daily for 1+ year
Reviewed on 2019/07/14
Review Source: Capterra

Flexible and suitable for a lot of different projects. We gained a lot of insight through the visual data overviews. Tool is constantly improving: new features, upgrades, interface changes for the better.
The customer service was friendly and personal. Paymo and DataFeedWatch are my two favorite customer teams. Definitly recommended!

Pros

- Great, flexible project management tool
- perfectly scalable
- a lot of features and handy shortcuts (saved project lists etc.)
- provides a lot of insights per project and client
- Very friendly and personal customer service.
- Good value for the money

Cons

- Clients did not always get the tool instantly. But recent UX changes could make it easier for them
- Communication with colleagues could get a bit chaotic, takes some time to implement in the workflow.
- A lot of features requires good knowledye whats the best way to use the tool, so definitly assign someone to create a team workflow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Karen D.

Excellent Time Tracking and Team Scheduling Application

Used Daily for 2+ years
Reviewed on 2017/09/18
Review Source: Capterra

Pros

easy to use, reliable, accurate time tracking. Robust features. Unlimited clients and projects. Each project will have a dashboard showing total hours worked and how many tasks out of total have been completed. Projects can be tracked by custom categories, like bid, active, on hold, lost/won, archived. Task view can be switched between list, table, and kanban; users can collaborate by commenting on tasks, attaching files, assigning the task, and setting due dates. Team Scheduling allows you to see who is busy (or overwhelmed) and who is free to work on more tasks. Accounting features: Invoicing, Estimates, Expenses. The built-in timer makes tracking time spent working on tasks quick and easy.

Cons

Paymo is constantly improving this software and adding great, new features. One that would be helpful is the ability for each user to have a view showing all the tasks assigned to them, sorted by due date. Currently there is a My Tasks section, but it only sorts by Project Name.

Response from Paymo

Hi Karen,

With adding the Home area we also improved the My tasks area and added more filters and different views.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Aaron D.

Paymo is great for time tracking and more!

Used Daily for 2+ years
Reviewed on 2018/05/22
Review Source: Capterra

Paymo makes tracking time a breeze with great management features and role capabilities. Absolutely love the granular control on the reports and ability to manage users, projects, tasks and more. Support has always been super helpful - only contacted them twice in the last 4 years though...so that should say something. Shop approved!

Pros

We've been using Paymo in our web development shop now for years. We love the time tracking widget and always have it up on our desktops or phone to track the time we spend bouncing from project to project. Forgot to turn off the timer? No problem - can easily fix it and be on your way. Setting up projects, tasks, user management - all a breeze. The Paymo team keeps coming out with new features and what used to be just a time tracking tool is now becoming a full on project management tool. We're actually looking to expand how we use Paymo very soon...

Cons

For how we're using it right now, we don't use all the project management features and have found that PaymoWidget 4.0.19 actually works better for what we need presently. As we move our org forward though, we'll be adopting their newest widget.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Paymo Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Free - For 1 user
Small Office - $11.95/user/month
Business - $18.95/user/month

Paymo Features

  • API
  • Collaboration Tools
  • Drag & Drop Interface
  • Progress Tracking
  • Project Planning
  • Projections
  • Task Management
  • Timesheets

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Gantt Charts
  • Multiple Projects
  • Prioritizing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Task Planning
  • Task Tracking
  • Third Party Integration

Additional information for Paymo

Key features of Paymo

  • accept payments online
  • client portal
  • create invoices based on timesheets
  • customisable reports
  • daily timesheets
  • discussions
  • email integration
  • estimates
  • expenses
  • file sharing and attachments
  • gantt chart
  • milestones
  • mobile and desktop apps
  • online invoices
  • project temaplates
  • resource planning
  • task management
  • time tracking

Benefits

Accurately track you work time and get paid fairly. Manage your whole business online with Paymo - the app that bundles time-tracking, invoicing and project management for small & medium businesses.

Paymo FAQs

Below are some frequently asked questions for Paymo.

Q. What type of pricing plans does Paymo offer?

Paymo offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Free - For 1 user
Small Office - $11.95/user/month
Business - $18.95/user/month

Q. What are the main features of Paymo?

Paymo offers the following features:

  • accept payments online
  • client portal
  • create invoices based on timesheets
  • customisable reports
  • daily timesheets
  • discussions
  • email integration
  • estimates
  • expenses
  • file sharing and attachments
  • gantt chart
  • milestones
  • mobile and desktop apps
  • online invoices
  • project temaplates
  • resource planning
  • task management
  • time tracking

Q. Who are the typical users of Paymo?

Paymo has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does Paymo support?

Paymo supports the following languages:

Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does Paymo offer?

Paymo has the following pricing plans:

Subscription

Q. Does Paymo support mobile devices?

Paymo supports the following devices:

Android, iPhone, iPad

Q. What other apps does Paymo integrate with?

Paymo integrates with the following applications:

APIANT, Bitium, BugHerd, Egnyte, Hubstaff, LambdaTest, LeadMaster, ProjectManager.com, Retently, VisitorTrack

Q. What level of support does Paymo offer?

Paymo offers the following support options:

Online Support