Name: ProntoForms
Rating: 4.625 (224 reviews)

About ProntoForms

ProntoForms is the leader in field-first low-code application platforms for enterprise. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada, and trades on the TSXV under the symbol PFM. ProntoForms is the registered trademark of ProntoForms Inc., a wholly owned subsidiary of ProntoForms Corporation.

Pricing starting from:

US$15,00/month

Free Version
Free Trial
Subscription

Top 5 alternatives to ProntoForms

Key benefits of ProntoForms

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Markets

Australia, Canada, India, Ireland, New Zealand and 2 others

Supported Languages

English, French, German, Spanish

Pricing starting from:

US$15,00/month

Free Version
Free Trial
Subscription

Top 5 alternatives to ProntoForms

Images

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Features

Total features of ProntoForms: 148

API
Abbreviation Detection
Access Controls/Permissions
Accident Investigation
Accounting Integration
Activity Dashboard
Alerts/Notifications
App Management

Appointment Management
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Autofill

Barcode/Ticket Scanning
Business Process Automation
CRM
Code Enforcement
Collaboration Tools
Collaborative Development
Commercial Properties
Compliance Management

Compliance Tracking
Conditional Logic
Configurable Workflow
Contract/License Management
Convert to PDF
Corrective and Preventive Actions (CAPA)
Customer Database
Customer Management

Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Aggregation and Publishing
Data Capture and Transfer
Data Import/Export

Data Quality Control
Data Replication
Data Retrieval
Data Verification
Database Support
Deployment Management
Digital Signature
Dispatch Management

Document Classification
Document Imaging
Document Management
Document Storage
Document Templates
Drag & Drop
Electronic Forms
Electronic Signature

Equipment Management
Equipment Tracking
Estimating
Failed Inspection Tracking
File Storage
Fixed Asset Management
For Mechanical Equipment
For No-Code Development

For Schools
Forms Creation & Design
Forms Management
Full Text Search
GPS
Graphical User Interface
Graphical Workflow Editor
HIPAA Compliant

Hazardous Materials Management
Image Capture
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Integrated Development Environment
Integrations Management

Inventory Control
Inventory Management
Iteration Management
Job Costing
Job Management
Logistics Management
Maintenance Management
Maintenance Scheduling

Materials Management
Mobile Access
Mobile Development
Multi-Channel Distribution
No-Code
OSHA Recordkeeping
Occupational Health Management
Offline Access

Optical Character Recognition
Order Management
Performance Metrics
Performance Monitoring
Plant Management
Pre-Built Modules
Pre-built Templates
Preventive Maintenance

Process/Workflow Automation
Project Management
Purchase Order Management
Quality Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting

Real-time Updates
Recurring Appointments
Remote Access/Control
Remote Data Capture
Report Templates
Reporting & Statistics
Reporting/Analytics
Requirements Management

Residential Properties
Risk Assessment
Risk Management
Routing
Safety Management
Service Call Management
Service History
Shipping Management

Space Management
Subcontractor Management
Supplier Management
Task Management
Template Management
Templates
Third Party Integrations
Training Management

Version Control
Visual Analytics
Visual Modeling
Voice Recognition
Warranty Tracking
Web Forms
Web/Mobile App Development
Work Order Creation

Work Order Management
Workflow Configuration
Workflow Management
Workforce Management

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Reviews

Overall rating

4,6 /5

(224)

Value for Money

4,4/5

Features

4,4/5

Ease of Use

4,5/5

Customer Support

4,5/5

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Showing 5 reviews of 224 Read all reviews

Showing 5 reviews of 224

Patricia A

Overall rating

Industry: Facilities Services
Company size: 5 001–10 000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

The Best Customizable software out there for mobile forms

Reviewed on 2018/08/27

We are continuously working with Pronto Forms to make this software the best it can be to suit ours...

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

Pros

That we can customize it to our needs. The flexibility and the technical advances of the way we can do things. Being able to incorporate signatures, pictures, calculations, geostamps and much, much more.

Cons

I can't think of anything that we don't like considering they take into consideration what we don't like and try to make it better for us.

Verified Reviewer

Overall rating

Industry: Management Consulting
Company size: 201–500 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Revolutionary and reliable

Reviewed on 2022/12/14

Personnel at my company who use this tool have provided positive feedback regarding ease of use,...

Personnel at my company who use this tool have provided positive feedback regarding ease of use, attractive design and its automation capabilities. I personally am impressed with its Recordkeeping capabilities as it helps ensure our legal requirements are met, and our records help substantiate this.ProntoForms is easy to use and customize. It works well on desktop and mobile devices. There is an opportunity to experience the product first hand via Free Trial. The cost, in my view, is relatively inexpensive, when compared to other similar products. My overall experience has been 100% positive.

Pros

The most impactful features in ProntoForms are its document management and OSHA Recordkeeping. Documents can be created in various file formats i.e. Microsoft Word, PDF, HTML, JSON, CSV, XML. Documents can also be copied or moved with its data sets. It can also be linked to other versions for ease of reference. There are beautifully designed templates that are modern, realistic to business needs and effective risk management. These templates can easily be customized and branded to meet the company's needs. The interface is also easy to navigate and requires little time to learn how to use the product. OSHA Recordkeeping is a valuable feature that is often overlooked. It protects my company from being susceptible to fines and legal/regulatory breaches. My records are securely stored and easily retrievable.

Cons

There are no features that I have encountered to date that did not meet my expectations. I think that this is a cost effective and reliable tool to gather data, analyze data and manage/store records.

Response from ProntoForms

Hey,

Revolutionary and reliable! I love that title.

Thanks for leaving a review and letting us know about the ease-of-use, design, and automation capabilities of our platform. I'm glad our recordkeeping features are meeting your compliance needs.

We're constantly working to improve our product, and we really appreciate your feedback, as it helps us better understand how we can make our platform even more user-friendly and effective for businesses like yours.

If you have any suggestions or questions, please don't hesitate to reach out to your Customer Success Manager.

Best regards,
Esmond Ng @ ProntoForms

Ashley

Overall rating

Industry: Construction
Company size: 11–50 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

Too expensive for what you get

Reviewed on 2019/04/03

We determined it wasn't the right fit for our company due to the cost and lack of professional...

We determined it wasn't the right fit for our company due to the cost and lack of professional looking documents. If you're willing to pay more for custom forms and work with their customer support team it could be worth it for you.

Pros

The training was phenomenal and the customer support was always very responsive and helpful. The software is fairly easy to use as well.

Cons

It's very expensive and after you complete the forms and test them, they don't look professional at all. There is an option to get custom forms created, but they each cost hundreds of dollars.

Response from ProntoForms

Hi Ashley!

Thank you for taking the time to provide feedback! We're happy that our customer support team and platform were to your standards, but sorry to hear that we weren't the right fit in the end.

While our software does allow users to make small adjustments to achieve a more professional look, fully customized outputs do require special attention from our Pro Services team.

With that said, we understand our solution wasn't the right fit for Roofsimple and wish you all the best!

Sincerely,
Shona @ ProntoForms

Sean

Overall rating

Industry: Hospital & Health Care
Company size: 1 001–5 000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great tool for automating data capture and subsequent workflows.

Reviewed on 2022/11/21

Pros

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Cons

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Alternatives Considered

Microsoft Forms

Response from ProntoForms

Hey Sean,

Thank you for taking the time to write a review. I'm glad to hear that you're optimizing our product features without compromising the end-user experience. It is also great to hear that our customer success team provided you with the level of support you needed. I will let them know.

In addition, why not check out the ProntoForms Community? It's a great place for customers like you to share their experiences and help each other out! You can find it at community.prontoforms.com.

Thanks,
Esmond Ng @ ProntoForms

Joe

Overall rating

Industry: Mechanical or Industrial Engineering
Company size: 1 001–5 000 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Phenomenal Account Management and Tech Support

Reviewed on 2023/01/06

Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for...

Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.

Pros

My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.

Cons

Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.

Response from ProntoForms

Hey Joe,

Thank you for taking the time to leave a review.

It's wonderful to hear how well our solution works for you as an administrator. I'll message Chris and Julian about your comment - I'm sure they'll appreciate it!

I'm sure you'll love our ProntoForms Community, where you can discuss issues and work together with like-minded individuals from other companies. You'll also be able to connect with members from our team who we actively encourage to take part!

ProntoForms Community: https://community.prontoforms.com/home

All the best,
Esmond Ng

Showing 5 reviews of 224 Read all reviews

ProntoForms FAQs

Below are some frequently asked questions for ProntoForms.

Q. What type of pricing plans does ProntoForms offer?

ProntoForms offers the following pricing plans:

Starting from: US$15,00/month
Pricing model: Subscription
Free Trial: Available

Essentials: $15.00/month/user Advanced: $45.00/month/user Enterprise: Contact us for pricing ProntoForms is also available as a white label solution via carriers such as AT&T. *Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

Q. Who are the typical users of ProntoForms?

ProntoForms has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

Q. What languages does ProntoForms support?

ProntoForms supports the following languages:

English, French, German, Spanish

Q. Does ProntoForms support mobile devices?

ProntoForms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does ProntoForms integrate with?

ProntoForms integrates with the following applications:

Box, Dropbox Business, Google Drive, Google Workspace, Microsoft 365, Microsoft SharePoint, OneDrive, QuickBooks eCommerce, Quickbooks Online, Salesforce Sales Cloud, ServiceMax, ShareFile, Twitter, Zendesk Suite

Q. What level of support does ProntoForms offer?

ProntoForms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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