TrueContext
About TrueContext
TrueContext, formerly ProntoForms, is the leader in field-first low-code application platforms. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada.
Key benefits of TrueContext
• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Phenomenal Account Management and Tech Support
Reviewed on 2023/01/06
Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for...
Absolutely phenomenal. I have no complaints and credit [sensitive content hidden] especially for their amazing support, patience, kindness and sense of humor with working with me as I am new to the application administration.
Pros
My comment is not so much on the software itself, as I am the administrator and not the user, but the account management and tech support team are the most proactive I have ever worked with in my life and I would suggest any potential customer to a company that has that kind of attention and personal skills to maintain relationships and fix issues first hand.
Cons
Nothing I can think of, I just personally wished I took more advantage of their training sessions and could fix most issues myself.
Response from TrueContext
Hey Joe,
Thank you for taking the time to leave a review.
It's wonderful to hear how well our solution works for you as an administrator. I'll message Chris and Julian about your comment - I'm sure they'll appreciate it!
I'm sure you'll love our ProntoForms Community, where you can discuss issues and work together with like-minded individuals from other companies. You'll also be able to connect with members from our team who we actively encourage to take part!
ProntoForms Community: https://community.prontoforms.com/home
All the best,
Esmond Ng
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
What is my experience with ProntoForms?
Reviewed on 2021/07/13
It's good, I consider for keep for a time.
It's good, I consider for keep for a time.
Pros
So, It's very interesting this software, the colors, the frame position. I like because, first, we can use in a smartphone and develop advanced surveys. Also, I love that we can connect with a differents type of cloud for example G suit (I personally use) or even Dropbox, organizing and obtaining the analysis hoped. Finally, It's too easy for start and I consider essential for a SEO plan, marketing, advertising and all is in real time.
Cons
It can be better, for example the settings option need be more visible. Sometimes, the connection is gone.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Be careful with this company!
Reviewed on 2023/09/28
Be careful with this companyI was told the only way to evaluate the software was to sign a...
Be careful with this companyI was told the only way to evaluate the software was to sign a contract. Billing would start 30 days after I signed. I would then have that 30 days to evaluate and could cancel if the software was not suitable for our project. On a MS Teams call I specifically asked the sales rep if I could cancel before billing started and they said Yes. We explored integrating the product into our workflow for 2 weeks. It did not meet our needs.I tried to cancel and they said it was not possible. I would have to pay for a full year. Regrettably I did not record the sales call. and of course neither did they. They said they don't have that capability. Which of course is not true. It's a simple checkbox in MS Teams to record to the cloud.
Pros
I can't find any pros as they misrepresented the evaluation period.
Cons
The company misrepresented the contract. Very shady sales practices.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use!
Reviewed on 2024/08/19
Overall we've had a very good experience. We've used TrueContext for nearly a decade now.
Overall we've had a very good experience. We've used TrueContext for nearly a decade now.
Pros
What I like most about TrueContext is ease of use. I'm not very techy, but I am still able to navigate to what I need.
Cons
What I like least about TrueContext is that I am unable to delete forms I no longer use.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Truecontext review, ease of use
Reviewed on 2024/08/24
My overall experience is position as it is easy to use.
My overall experience is position as it is easy to use.
Pros
ease of use on webpage and app to input data and compile data
Cons
the filtering options arent the easiest to use
TrueContext FAQs
Below are some frequently asked questions for TrueContext.Q. What type of pricing plans does TrueContext offer?
TrueContext offers the following pricing plans:
- Free Trial: Available
Essentials: $15.00/month/user Advanced: $45.00/month/user Enterprise: Contact us for pricing *Each user represents a TrueContext activated mobile device. Monthly subscription price based on annual contract.
Q. Who are the typical users of TrueContext?
TrueContext has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TrueContext support?
TrueContext supports the following languages:
English, French, German, Spanish
Q. Does TrueContext support mobile devices?
TrueContext supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TrueContext integrate with?
TrueContext integrates with the following applications:
Box, Dropbox Business, Google Drive, Google Workspace, Microsoft 365, Microsoft SharePoint, OneDrive, QuickBooks Online, Salesforce Sales Cloud, Salesforce Service Cloud, ServiceMax, Twitter/X, Zendesk Suite
Q. What level of support does TrueContext offer?
TrueContext offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for TrueContext.
- Field Service Management Software
- Data Entry Software
- Mobile Software
- Forms Automation Software
- Oil and Gas Software
- Facility Management Software
- Field Activity Management Software
- EHS Software
- Work Order Software
- Inspection Software
- Electronic Data Capture Software
- Workflow Management Software
- App Development Software
- Manufacturing Software
- Energy Management Software
- Utility Management Systems
