About SuperSaaS

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs.

Our online step-by-step guidelines ensure that your schedule is up and running in minutes. If you have any questions about system settings, we offer detailed tutorials and excellent customer support.

Your schedule can be integrated into your website or Facebook page. If you prefer, it can also be presented standalone with its own web address.

Every aspect of the booking process can be customised, from resources to capacities, colour schemes and logos as well as adding waiting lists, repeat bookings and payment options. You can require users to sign up or skip this step entirely.

One of SuperSaaS’s best features is that you can connect multiple schedules so that an appointment can be checked against the availability of all the resources and people required for the booking in one go.

If you need to collect more details from your customers, you can customise forms. These can also be integrated into your website, presented as part of the registration or booking process or as standalone forms.

SuperSaaS has more than 29 different languages and currencies, and supports many different SMS gateways. Customers from all over the world use SuperSaaS because of its immense flexibility: from corporates to municipalities, schools, health practices and gyms.

They all use the system for different types of scheduling needs, such as booking appointments, interviews, seminars, classes, meeting rooms, fitness sessions, renting equipment and booking accommodation.


Key benefits of SuperSaaS

• Embed your booking calendar in your own website or create your custom domain
• Set customized automated email/SMS reminders and confirmations
• Sync Google, iCloud, Outlook, Office 365 calendars automatically
• Configure follow-up emails
• Reduce no-shows and encourage repeated bookings
• 24/7 real-time availability
• Set your own opening and business hours
• Access for unlimited users & unlimited schedules in each account
• Capture and analyze your user’s information


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Not sure about SuperSaaS? Compare with a popular alternative

SuperSaaS

4,6 (263)
VS.

Starting Price

US$9,00
month
US$99,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

102
72

Integrations

49
6

Ease of Use

4,4 (263)
4,1 (246)

Value for Money

4,7 (263)
4,3 (246)

Customer Service

4,7 (263)
4,5 (246)
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Reviews

Overall rating

4,6 /5
(263)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,7/5

Already have SuperSaaS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 263
Pearl
Overall rating
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Thanks Supersaas!

Reviewed on 2019/05/10

Supersaas has helped us save a lot of time on getting customers booked.

Supersaas has helped us save a lot of time on getting customers booked.

Pros

Supersaas has made scheduling a breeze for us! We schedule 5 different spaces and this software makes it easy for our customers to book themselves!

Cons

It's missing an option to pay via bank debit, which would be nice and the phone software is a bit complicated to use.... But overall has most of the features we need.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent all-in-one scheduling/appointment/reservation system, lots of features and settings

Reviewed on 2018/11/12

It has made it possible to share limited equipment fairly with hundreds of students. I also like...

It has made it possible to share limited equipment fairly with hundreds of students. I also like that for each reservation page we can have different settings. So on laser cutters we set limits on the number of reservations per week and how long each reservation can be. While on the water jet cutter each reservation is much longer and they can book twice as many days in advance. It also has a waiting list feature which is useful for booking field trips. I like that it sends email reminders, we use this to ask students to cancel if they can no longer go so other can go on the field trip.

Pros

Very configurable, yet human readable. We evaluated other software and found they lacked easy to read settings. With SuperSaaS, you can just read a sentence in the settings page and understand what it will do. With other software you have to look up in a help/knowledge base what a toggle will do. It is clear that the designers of this software wanted to create a flexible tool that was good at a certain feature set. Also the technical support is very responsive. Within the same day I will usually get a reply from their team, often it feels from one of their programmers. This is different than other calendar systems which may reply even faster, but it is not a useful reply if coming from a level 1 tech support. With SuperSaas it does not feel like there are levels of tech support, just the fastest possible clear answer/resolution!

Cons

The interface looks like an old version of Google Calendar. I often have to tell people that while it looks like Google Calendar, it is not, and that it has many powerful features. The interface could be updated to be more modern. I know that they have updated the interface once before because in the settings there is a "classic or modern" toggle. I am already using the modern interface option but it looks very old.

Response from SuperSaaS

Thanks for the great review! I agree that even the "Modern" look was starting to get a bit long in the teeth, so we just added a new theme last week that refreshes all buttons and dialog boxes. A larger update for the calendar is planned for next year.

Anh-Thi
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

We've been using this for 5+ years for our school PTO, and plan to continue to use.

Reviewed on 2018/05/11

low cost, relatively user friendly for our community to use.

low cost, relatively user friendly for our community to use.

Pros

The best customer service - they are so quick (responses within the hour, sometimes within minutes!), and always provides the answers I'm looking for.

Cons

Some functionality is clunky. We offer lots of series-classes that students must sign up for all sessions the functions available to handle this doesn't fully fit our needs, so over the years we've added in some manual workarounds. There also isn't a "shopping cart" option for students to add several items and check out and pay at once, they have to pay individually which is clunky for our users.

Response from SuperSaaS

Hi Anh-Thi,

Thank you very much for taking the time for sharing your kind feedback with us. We're glad to hear that you're satisfied with our customer service. We have added your feature request to our list of suggestions, and we will surely get in touch with you when we implement the same.

Have a great SuperSaaS experience.

Kind Regards

Sneha Mittal

SuperSaaS Customer Service Manager

Mark
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This software has changed my professional life.

Reviewed on 2018/07/09

Pros

High personalisation, easy to use for clients to make, reschedule and cancel appointements. There have been many positive remarks about the good overview of available slots. I was considering to work with a call center / telephone service for my agenda but with Supersaas there are no mix ups and no time lost in finding a slot that suits. Occasionally people have difficulty registering - these are generally elderly or less computer literate persons .

Cons

The biggest inconvenience for me is the lack of personalistation of the reminder message. The start time and end time of the appointment seems to be confusing in the text as people regularly show up when their slot is ending. If only the start time would be mentioned the client would not read over it and notice only the last bit of the sentence.
The schedule on mobile devices has a different interface and the button to see desk top version has to be tapped. It is not clear how to change this setting. Sadly this button is on the bottom of the screen and you need to scroll down al the way - lots of people do not find this button.

Response from SuperSaaS

Hi Mark,

Thanks for your kind review and feedback! We work hard to make sure SuperSaaS customers never experience any interruptions in their calendars. You can completely personalize your emails, and you can read this quick blog post to find out how: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks . You can adjust the frame length for your mobile version within your website or you can force the desktop version by replacing www.supersaas.com with d.supersaas.com in the iframe link. Please feel free to reach out to us at [email protected] if the issue is not resolved and we will be happy to help you.

Thank you again for your review, and we're glad you're enjoying your SuperSaaS experience!

Kind regards,

Sneha Mittal

Customer Support Team

Michael
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This scheduling system has made managing delivery receipts a breeze.

Reviewed on 2018/06/08

The software allows for better organization and planning of daily activities.

The software allows for better organization and planning of daily activities.

Pros

What I like most is that we no longer have drivers showing up and hovering over our receiving attendants distracting them from their primary focus of accurately receiving our food products.

Cons

What i like least is that in the "use" screen you have to open each "tile" to see the supplier to be received. Also, to my knowledge there is not a way to easily document the time the supplier arrives/departs to dial in the amount of time it actually takes to receive orders, which would allow us to more accurately book appointments.

Response from SuperSaaS

Hi Michael,

Thank you for your review! We are so pleased that you are enjoying your SuperSaaS schedule.

As to your question about the information getting cut off in the tile, there are a couple ways that you can solve this. In the "Use" section of your calendar, you can click on the column heading (i.e. "VP Tenant Bay 06") and see a more detailed overview of the bookings. Additionally, you can change the vertical length of your calendar in the "Layout" tab. You can select the length you'd like in the dropdown menu titled, "Vertical scale for month view." If you have any challenges in figuring this out, please feel free to reach out to us at [email protected] and we'll be happy to help you.

I hope this helps, and thanks again for your kind review!

Kind Regards
SuperSaaS Team

Showing 5 reviews of 263 Read all reviews

SuperSaaS FAQs

Below are some frequently asked questions for SuperSaaS.

SuperSaaS offers the following pricing plans:

  • Starting from: US$9,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Affordable, competitive online appointment scheduling solution with full customization capabillity. Flexible, usage-based pricing packages to fit your budget, based on # of upcoming appointments. Paid packages start at $9/mo or €7/mo. All paid plans have access to unlimited registered users. Scalable for solepreneurs, SME's and Enterprise. See full pricing breakdown at https://www.supersaas.com/info/pricing Freemium Trial - No credit card required.

SuperSaaS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

SuperSaaS supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

SuperSaaS supports the following devices:

SuperSaaS integrates with the following applications:

Asana, Drupal, EPAY HCM, Gmail, GoDaddy Website Builder, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Workspace, Heap, HubSpot CRM, Intercom, Invoice Ninja, Join.Me, Joomla, Kissmetrics, Mailchimp, Make, Meta for Business, Microsoft 365, Microsoft Outlook, Microsoft To Do, Mixpanel, PageCloud, PayPal, Piwik PRO, Pure Chat, QuickBooks Online Advanced, Salesforce Starter, Salesforce for Quickbooks, SendGrid, Slack, Smartsheet, Squarespace, Stripe, Todoist, Twilio, Twitter/X, Weebly, Wix, WordPress, Workplace from Meta, Zapier, ZenDesk Chat, Zendesk Suite, Zoho CRM, Zoho Desk, Zoom

SuperSaaS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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