Planio

Planio

Manage Sofware Projects in One Place

4.6/5 (20 reviews)

Planio Overview

Planio is an issue tracker and agile project management tool based on open-source Redmine.

You'll be able to manage projects using agile methodologies such as scrum thanks to the sprint planning and kanban boards.

You'll have unlimited git/svn hosting, so you can tightly integrate your repository management with your project management.

Planio includes wikis, forums and blogs, so you can discuss projects with your team. There is also team chat for real-time discussions.

You can manage customer support using the Helpdesk app.

We have a free data import program run by expert engineers for all other project management tools, and you'll have the ability to export your data at any time.

Pricing

Starting from
€9,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Planio Reviews

Overall rating
4.6/5
100% positive reviews
12
Excellent
8
Very good
0
Average
0
Poor
0
Terrible
Bob A.

Overall very positive.

Reviewed on 2015/07/28
Review Source: Capterra

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]".

However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

Response from Planio

Hi Bob,

Thank you very much for your valuable feedback. It is highly appreciated.

Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here:

http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with

Unfortunately, setting up email encryption is still trickier than we wish it would be, depending on the email client you are using. However, we consider offering email notification encryption via OpenPGP to be the best of the options currently available to service providers like us.

I will forward your feedback regarding the removal of certain information from the notification emails to our product team, though.

Thanks again, please don't hesitate to get back to me at any time with any questions or feedback.

~ Jan Schulz-Hofen, Managing Director

Rating breakdown

Ease of Use
Customer Support

Daniel P.

Useful tool for project management.

Used Daily for 6-12 months
Reviewed on 2019/01/12
Review Source: Capterra

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Pros

It is an innovative application that has an intrinsic project management under an agile methodology.
This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked.
It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Cons

Care must be taken when creating schedules, letters, tasks or tickets for any team member.
It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line.
They have notifications by email, but they do it in excess.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Matthew P.

Simple, Powerful, Fast, great customer Service...

Reviewed on 2015/09/11
Review Source: Capterra

Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They were able to pull in my tasks from my old instance into the new instance, overnight. Then I had a couple of questions, and they always answered within a few hours. Note that they are in Germany so a question in the morning (US) might be answered same day, but one in the afternoon not until the next day. Response times seem good, so far anyway. I really like that they give you the repository for free - install tortoise on your clients and you have a managed, versioned, cloud repository in no time. Awesome. Oh, and the agile boards are included as part of their standard plans, which are very useful.

All in all, extremely happy. Always liked redmine, but using planio to manage/host that is a no brainer. Have used redmine before in projects large and small, and once people understand what it is, productivity goes through the roof. I would say it doubles effective output. Many people don't understand what it is - they think that servicenow or MSProject or Sharepoint can do the same - and to some degree that's true. But redmine/planio takes all of that to the next level, makes it super easy and configurable, and provides an end to end solution all the way from Senior management right down to day to day team members.

Rating breakdown

Ease of Use
Customer Support

Daniel P.

Fantastic tool Say "hello" to the agile projects.

Used Daily for 6-12 months
Reviewed on 2018/06/13
Review Source: Capterra

Pros

Planio is fast and responds to requests efficiently. I have been using the tool to carry all the processes in an agile way, I can not deny your valuable contribution. Agile projects benefit a lot with these products based on agile operations in scrum.

Cons

The notification of Planio by email is framed in the general standard of notices. I think it is a very powerful tool, but at the moment of notifying, we only assume that it marks the details of the cards and nothing else. They can improve in that aspect.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Alexander T.

Customer support and help with migration is great !

Reviewed on 2015/10/23
Review Source: Capterra

Actually I cannot say much about the tool yet, just started using it recently. I worked with redmine before and on the first impression plan.io looks like a very stable and cosistent setup with nice features like backup, agile board, timesheets and integrated repository. I chose it from many other redmine offerings.

What I'd like to mention is a really great customer support. Plan.io offers free migration services at start. We had Redbooth as our previour task tracker and we needed to migrate all tasks and history from there. The migration was done very quickly (~1,5 workdays) - thanks to Jens Krämer and his team. What's really impressive for me is that they didn't ask for the data in some special format, I just provided them data from Redbooth as I had it and they did all format/encoding conversions and such things. That was very impressive and helpful. Thanks a lot guys ! And good luck with the product ! +1 loyal client from now :)

Rating breakdown

Ease of Use
Customer Support

Planio Pricing

Starting from
€9,00/month
Pricing options
Free Trial
Subscription
Value for money

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Planio Features

  • API
  • Project Time Tracking
  • Projections
  • Task Tracking

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Commenting
  • Drag & Drop Interface
  • Gantt Charts
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Tracking
  • Task Management
  • Task Planning
  • Third Party Integration
  • Timesheets

Additional information for Planio

Key features of Planio

  • Built-in Time Tracking
  • Communication
  • Configurable Task Management
  • File synchronization
  • Knowledge management
  • Repository management
  • Software-as-a-Service
  • Task assignment
  • Workflow Management

Benefits

All-in-One Project Hub: Keep Agile Project Management, Git repos and documentation in one place

Secure Data: Your data is hosted on own servers in Frankfurt and Nuremberg.

No Vendor Lock-in: Planio is based on open-source Redmine, so your data remains independent

Planio FAQs

Below are some frequently asked questions for Planio.

Q. What type of pricing plans does Planio offer?

Planio offers the following pricing plans:

Starting from: €9,00/month

Pricing model: Subscription

Free Trial: Available

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Q. What are the main features of Planio?

Planio offers the following features:

  • Built-in Time Tracking
  • Communication
  • Configurable Task Management
  • File synchronization
  • Knowledge management
  • Repository management
  • Software-as-a-Service
  • Task assignment
  • Workflow Management

Q. Who are the typical users of Planio?

Planio has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Planio support?

Planio supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Planio offer?

Planio has the following pricing plans:

Subscription

Q. Does Planio support mobile devices?

Planio supports the following devices:

iPhone, iPad

Q. What other apps does Planio integrate with?

Planio integrates with the following applications:

GitHub, Opsgenie, Sameroom

Q. What level of support does Planio offer?

Planio offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials