About Planio

Planio is an issue tracker and agile project management tool based on open-source Redmine.

You'll be able to manage projects using agile methodologies such as scrum thanks to the sprint planning and kanban boards.

You'll have unlimited git/svn hosting, so you can tightly integrate your repository management with your project management.

Planio includes wikis, forums and blogs, so you can discuss projects with your team. There is also team chat for real-time discussions.

You can manage customer support using the Helpdesk app.

We have a free data import program run by expert engineers for all other project management tools, and you'll have the ability to export your data at any time.

Pricing starting from:

US$25,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Planio

All-in-One Project Hub: Keep Agile Project Management, Git repos and documentation in one place

Secure Data: Your data is hosted on own servers in Frankfurt and Nuremberg.

No Vendor Lock-in: Planio is based on open-source Redmine, so your data remains independent

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$25,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Planio Git & Subversion Repositories
Agile Burndown Charts
File Sharing
Hosted Repositories with Git & Subversion
Online File Preview
Customer Service Desk & Issue Tracking
Keeping File History and Revert if Necessary
Issue Tracking and Chat Integrated in Planio
Keep an Overview of Project Activity
View 11 more
Planio video
Planio screenshot: Planio screenshot: Planio Git & Subversion Repositories Planio screenshot: Agile Burndown Charts Planio screenshot: File Sharing Planio screenshot: Hosted Repositories with Git & Subversion Planio screenshot: Online File Preview Planio screenshot: Customer Service Desk & Issue Tracking Planio screenshot: Keeping File History and Revert if Necessary Planio screenshot: Issue Tracking and Chat Integrated in Planio Planio screenshot: Keep an Overview of Project Activity

Features

Total features of Planio: 70

  • API
  • Access Controls/Permissions
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Backup and Recovery
  • Bug Tracking
  • Bug/Issue Capture
  • Chat/Messaging
  • Client Portal
  • Cloud Backup
  • Code Review
  • Collaboration Tools
  • Configurable Workflow
  • Conflict Tracking
  • Content Library
  • Customizable Templates
  • Dashboard
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Management
  • File Recovery
  • File Sharing
  • Full Text Search
  • Gantt/Timeline View
  • Idea Management
  • Incident Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Kanban Board
  • Knowledge Base Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Prioritization
  • Project Management
  • Project Time Tracking
  • Projections
  • Real Time Synchronization
  • Recurring Issues
  • Remote Synchronization
  • Reporting/Project Tracking
  • Repository Management
  • Requirements Management
  • Resource Management
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Team Management
  • Ticket Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Two-Way Synchronization
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(22)
Value for Money
4,7/5
Features
4,3/5
Ease of Use
4,6/5
Customer Support
4,8/5

Already have Planio?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 22
Daniel P.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Useful tool for project management.

Reviewed on 2019/01/12

The obtaining of reports in relation to the hours worked, the assigned projects and the...

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Pros

It is an innovative application that has an intrinsic project management under an agile methodology.
This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked.
It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Cons

Care must be taken when creating schedules, letters, tasks or tickets for any team member.
It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line.
They have notifications by email, but they do it in excess.

Bob A.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Overall very positive.

Reviewed on 2015/07/28

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very...

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]".

However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

Response from Planio

Hi Bob,

Thank you very much for your valuable feedback. It is highly appreciated.

Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here:

http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with

Unfortunately, setting up email encryption is still trickier than we wish it would be, depending on the email client you are using. However, we consider offering email notification encryption via OpenPGP to be the best of the options currently available to service providers like us.

I will forward your feedback regarding the removal of certain information from the notification emails to our product team, though.

Thanks again, please don't hesitate to get back to me at any time with any questions or feedback.

~ Jan Schulz-Hofen, Managing Director

Ana L.
Overall rating
  • Industry: Research
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for our team

Reviewed on 2021/03/01

It's been a great experience so far, everything is working smoothly, many tools are available, user...

It's been a great experience so far, everything is working smoothly, many tools are available, user interface is clean and very easy to use and customer support is very responsive. In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.

Pros

Many tools are available, user interface is clean and very easy to use and customer support is very responsive. In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users.

Cons

Not having the capability to import SVN .dump files into our new repositories on our own directly from the command line.

Filippo S.
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reviewed on 2016/12/27

Pepe G.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Planio review

Reviewed on 2020/11/04

Pros

As a whole is a fantastic product with neat hooks to help desk features. Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code.

Cons

Although depending on Redmine some APIs need more functionality specially regarding time tracking. Also need improvements in Gantts graphics presentations

Showing 5 reviews of 22 Read all reviews

Planio FAQs

Below are some frequently asked questions for Planio.

Planio offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Subscription based pricing and an entirely free plan. We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

We do not have any information about Planio features

Planio has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Planio supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Planio supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Planio integrates with the following applications:

Bitbucket, GitHub, Google Docs

Planio offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Planio.