Planio

Manage Sofware Projects in One Place

4,6 /5 (21 reviews) Write a Review!

Planio Overview

What is Planio?

Planio is an issue tracker and agile project management tool based on open-source Redmine.

You'll be able to manage projects using agile methodologies such as scrum thanks to the sprint planning and kanban boards.

You'll have unlimited git/svn hosting, so you can tightly integrate your repository management with your project management.

Planio includes wikis, forums and blogs, so you can discuss projects with your team. There is also team chat for real-time discussions.

You can manage customer support using the Helpdesk app.

We have a free data import program run by expert engineers for all other project management tools, and you'll have the ability to export your data at any time.

Planio Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.


Planio Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Planio Git & Subversion Repositories
Planio Git & Subversion Repositories
Agile Burndown Charts
File Sharing
Hosted Repositories with Git & Subversion
Online File Preview
Customer Service Desk & Issue Tracking
Keeping File History and Revert if Necessary
Issue Tracking and Chat Integrated in Planio
Keep an Overview of Project Activity
Planio video Planio screenshot: Planio Git & Subversion Repositories Planio screenshot: Planio Git & Subversion Repositories Planio screenshot: Agile Burndown Charts Planio screenshot: File Sharing Planio screenshot: Hosted Repositories with Git & Subversion Planio screenshot: Online File Preview Planio screenshot: Customer Service Desk & Issue Tracking Planio screenshot: Keeping File History and Revert if Necessary Planio screenshot: Issue Tracking and Chat Integrated in Planio Planio screenshot: Keep an Overview of Project Activity

Planio Reviews

Planio Reviews

Overall rating
4,6
/
5
Excellent
13

Very good
8

Average
0

Poor
0

Terrible
0

Value for Money
4,7
Features
4,2
Ease of Use
4,5
Customer Support
4,8
100% recommended this app
Daniel P.

Useful tool for project management.

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.


Bob A.

Overall very positive.

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]".

However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.


Pepe G.

Planio review


Matthew P.

Simple, Powerful, Fast, great customer Service...

Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They were able to pull in my tasks from my old instance into the new instance, overnight. Then I had a couple of questions, and they always answered within a few hours. Note that they are in Germany so a question in the morning (US) might be answered same day, but one in the afternoon not until the next day. Response times seem good, so far anyway. I really like that they give you the repository for free - install tortoise on your clients and you have a managed, versioned, cloud repository in no time. Awesome. Oh, and the agile boards are included as part of their standard plans, which are very useful.

All in all, extremely happy. Always liked redmine, but using planio to manage/host that is a no brainer. Have used redmine before in projects large and small, and once people understand what it is, productivity goes through the roof. I would say it doubles effective output. Many people don't understand what it is - they think that servicenow or MSProject or Sharepoint can do the same - and to some degree that's true. But redmine/planio takes all of that to the next level, makes it super easy and configurable, and provides an end to end solution all the way from Senior management right down to day to day team members.


Daniel P.
Industry: Computer Software
Company size: 11-50 Employees

Useful tool for project management.

Used Daily for 6-12 months
Reviewed on 2019/01/12
Review Source: Capterra

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

Pros

It is an innovative application that has an intrinsic project management under an agile methodology.
This allows creating sections, timelines, letters, labels, time for each activity, incorporation of members to the work team, monitoring of activities, recording of hours worked.
It is a tool that has helped us a lot in the company, I always highlight its potential for the most precise planning of each reality in the provision of technological services.

Cons

Care must be taken when creating schedules, letters, tasks or tickets for any team member.
It can cost very expensive. Well, this application can generate reports with multiple filters. In addition, it is tedious to eliminate tasks once completed and transferred to the production line.
They have notifications by email, but they do it in excess.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Bob A.

Overall very positive.

Reviewed on 2015/07/28
Review Source: Capterra

The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable.

If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client.

As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]".

However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

Response from Planio

Hi Bob,

Thank you very much for your valuable feedback. It is highly appreciated.

Regarding our email update functionality, I completely agree with you that email is not a safe medium to transmit sensitive data. That's why we introduced OpenPGP encryption for all email notifications a while back. You can read my blog post about it here:

http://plan.io/blog/post/90456288938/closing-the-email-encryption-loophole-with

Unfortunately, setting up email encryption is still trickier than we wish it would be, depending on the email client you are using. However, we consider offering email notification encryption via OpenPGP to be the best of the options currently available to service providers like us.

I will forward your feedback regarding the removal of certain information from the notification emails to our product team, though.

Thanks again, please don't hesitate to get back to me at any time with any questions or feedback.

~ Jan Schulz-Hofen, Managing Director

Rating breakdown

Ease of Use
Customer Support

Pepe G.
Industry: Computer Software
Company size: 2-10 Employees

Planio review

Used Daily for 2+ years
Reviewed on 2020/11/04
Review Source: SoftwareAdvice

Pros

As a whole is a fantastic product with neat hooks to help desk features. Easy to keep track of your ongoing projects. Repositories for your projects are also a plus being able to see an issue asociated revisions of your code.

Cons

Although depending on Redmine some APIs need more functionality specially regarding time tracking. Also need improvements in Gantts graphics presentations

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Filippo S.
Industry: Internet
Company size: 51-200 Employees

Rating only

Reviewed on 2016/12/27
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Matthew P.

Simple, Powerful, Fast, great customer Service...

Reviewed on 2015/09/11
Review Source: Capterra

Was using my own redmine cloud server instance but wanted something more stable and easy to manage for a corporate envioronment. Looked at Planio and another company. Both good, but the Planio UI is a more familiar redmine look and feel. The price plans are good, they actually have a free bronze plan which they don't advertise - good for 1 person operations. The customer service was very good. They were able to pull in my tasks from my old instance into the new instance, overnight. Then I had a couple of questions, and they always answered within a few hours. Note that they are in Germany so a question in the morning (US) might be answered same day, but one in the afternoon not until the next day. Response times seem good, so far anyway. I really like that they give you the repository for free - install tortoise on your clients and you have a managed, versioned, cloud repository in no time. Awesome. Oh, and the agile boards are included as part of their standard plans, which are very useful.

All in all, extremely happy. Always liked redmine, but using planio to manage/host that is a no brainer. Have used redmine before in projects large and small, and once people understand what it is, productivity goes through the roof. I would say it doubles effective output. Many people don't understand what it is - they think that servicenow or MSProject or Sharepoint can do the same - and to some degree that's true. But redmine/planio takes all of that to the next level, makes it super easy and configurable, and provides an end to end solution all the way from Senior management right down to day to day team members.

Rating breakdown

Ease of Use
Customer Support

User recommendation
8,5/10
Based on 21 user ratings
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Planio Pricing

Planio Pricing

Starting from
US$25,00/month
Free Trial
Free
Subscription
Value for money

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Subscription based pricing and an entirely free plan.

We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Value for Money
4,7/5
Based on 21 user ratings
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Planio Features

Planio Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Features
4,2/5
Based on 21 user ratings
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Categories

Additional information for Planio

Additional information for Planio

Key features of Planio

  • Built-in Time Tracking
  • Communication
  • Configurable Task Management
  • File synchronization
  • Knowledge management
  • Repository management
  • Software-as-a-Service
  • Task assignment
  • Workflow Management

Benefits

All-in-One Project Hub: Keep Agile Project Management, Git repos and documentation in one place

Secure Data: Your data is hosted on own servers in Frankfurt and Nuremberg.

No Vendor Lock-in: Planio is based on open-source Redmine, so your data remains independent

Planio FAQs

Planio FAQs

Below are some frequently asked questions for Planio.

Q. What type of pricing plans does Planio offer?

Planio offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Free, Subscription

Free Trial: Available

Subscription based pricing and an entirely free plan. We offer free 30-day trials for all plans. All of our plans can be canceled on a monthly base.

Q. What are the main features of Planio?

Planio offers the following features:

  • Built-in Time Tracking
  • Communication
  • Configurable Task Management
  • File synchronization
  • Knowledge management
  • Repository management
  • Software-as-a-Service
  • Task assignment
  • Workflow Management

Q. Who are the typical users of Planio?

Planio has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Planio support?

Planio supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Planio offer?

Planio has the following pricing plans:

Free, Subscription

Q. Does Planio support mobile devices?

Planio supports the following devices:

Android, iPhone, iPad

Q. What other apps does Planio integrate with?

Planio integrates with the following applications:

Bitbucket, GitHub, Google Docs, Opsgenie, Sameroom, Usersnap

Q. What level of support does Planio offer?

Planio offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials