Nexternal Solutions

Nexternal Solutions

Web-based ecommerce software

4.7/5 (9 reviews)

Nexternal Solutions Overview

Nexternal Solutions provides web-based ecommerce software to businesses interested in maximizing their success. This search engine friendly shopping cart software can be used to sell directly to consumers or to other businesses and can differentiate between customer types. Nexternal's ecommerce solution maximizes profit by focusing on increasing revenue and decreasing costs.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Nexternal Solutions Reviews

Overall rating
4.7/5
89% positive reviews
7
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Kate J.

I have nothing but positive things to say about the software and the excellent customer support.

Used Daily for 2+ years
Reviewed on 2017/07/28
Review Source: Capterra

Pros

Nexternal is straightforward and intuitive. We are able to easily manage our large customer database and run both our daily and wine club orders. The online store is great and the third party integrations with UPS, FEDEX and Ship Compliant and MailChimp are invaluable to our team. In the past we relied heavily on phone sales for special releases. We were able to successfully transition all releases to online offers and use the phone to complement the store. Nexternal allows us to keep detailed customer records that further enhance our customer engagement and give our sales team the ability to make lasting relationships. We have asked for features in the past and they have implemented them almost immediately after suggestion. They also have an integrated POS system if you choose to add that to your brick and mortar location.

Cons

The search options are endless and can sometimes be confusing for our sales team. It is a challenge to adjust prior month orders and find credits or refunds owed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

J. philip L.

SUCH a FLEXIBLE system!

Used Daily for 2+ years
Reviewed on 2017/07/13
Review Source: Capterra

Benefits are actually 'endless'; we have not really even taken advantage of half of the features yet available to us, but in spite of that, we have a customer experience that is very well received.

Pros

There seems to be no limit to my ability to present products to my customers; I can offer the same items at multiple retail price points, I can include videos, PDF's, lots of images.... very flexible! Also, the REPORTING is excellent! The best part is the outstanding customer support I receive.

Cons

Tax reporting has some 'gaps'. Also, the ability to do price-changes when you have multiple retails is challenging.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Jake C.

Easy to Learn!

Used Weekly for 6-12 months
Reviewed on 2018/08/10
Review Source: Capterra

Excellent experience w/ Nexternal, from the product itself to the support and also the benefits it gave our team. Nobody had a problem using it effectively after a few simple lessons and a little playing around with it. Highly recommend it!

Pros

Ease of use and it's flexibility. Can get trainees started on it very quickly, although there are some reports that aren't quite so beginner-friendly, it's easy to get them started on the program and then can easily just start them w/ easier reports, and move onto to the more difficult reports to run, piece of cake. Great because trainees can learn progressively. Updates to Nexternal are regular, and their support isn't outsourced overseas, which is great to see these days.

Cons

Some things just require you to have an "ah-ha!" moment and then what sometimes seems overwhelming just becomes a whole lot easier. No issue when working on a team and someone familiar with the program is teaching you, but could be a con if you are teaching yourself. Watch some youtube tutorials and you'll be all set to go.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mike S.

It's ease of use

Used Daily for 1+ year
Reviewed on 2017/07/19
Review Source: Capterra

Very easy to use for a non-computer person. Very good help from our reps and help desk

Pros

We have used Nexternal for 2 years and Hughjump in our tasting room for almost a year and a half. It is a very user friendly program and contain a lot of useful information about our inventory control and sales.

Cons

Some of the reports are difficult to run. A list of who purchased a single inventory item in alpha order

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Pete H.

Ecommerce Order Management Solution: Everything In One Package

Used Daily for 2+ years
Reviewed on 2017/07/13
Review Source: Capterra

Manage my customer orders in easy and professional manner

Pros

1. Always updated.
2. Professional, accessible, USA-based support.
3. Scale-able to your business.
4. Customizable to suit your specific needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Nexternal Solutions Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Nexternal Solutions Features


  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing Management
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Nexternal Solutions

Key features of Nexternal Solutions

  • Always On Screen Shopping Cart
  • Automated Marketplace Exporting
  • Search Engine Optimization
  • Shipping Integration
  • Unlimited Support

Nexternal Solutions FAQs

Below are some frequently asked questions for Nexternal Solutions.

Q. What type of pricing plans does Nexternal Solutions offer?

Nexternal Solutions offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of Nexternal Solutions?

Nexternal Solutions offers the following features:

  • Always On Screen Shopping Cart
  • Automated Marketplace Exporting
  • Search Engine Optimization
  • Shipping Integration
  • Unlimited Support

Q. Who are the typical users of Nexternal Solutions?

Nexternal Solutions has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Nexternal Solutions support?

Nexternal Solutions supports the following languages:

English

Q. What type of pricing plans does Nexternal Solutions offer?

Nexternal Solutions has the following pricing plans:

Subscription

Q. Does Nexternal Solutions support mobile devices?

Nexternal Solutions supports the following devices:

iPhone, iPad

Q. What other apps does Nexternal Solutions integrate with?

Nexternal Solutions integrates with the following applications:

Justuno, Mailchimp, Rejoiner, SheerID, Shipwire, SphereWMS, UPS Ready, Wordpress

Q. What level of support does Nexternal Solutions offer?

We do not have any information about what support options Nexternal Solutions has