--- description: Learn how Shopify can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shopify Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [Shopify](/software/8275/shopify) # Shopify Canonical: https://www.getapp.za.com/software/8275/shopify Page: 1 / 270\ Next: [Next page](https://www.getapp.za.com/software/8275/shopify?page=2) > Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between > > Verdict: Rated **4.5/5** by 6712 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Shopify Whether you sell online, on social media, in store, or out of the trunk of your car, Shopify has you covered. Shopify handles everything from marketing and payments to secure checkout and shipping. Get a fully customizable website, online store, and blog, and accept credit cards instantly with Shopify Payments. Sell on new sales channels like Pinterest and Amazon and save time and money with Shopify Shipping and discounted rates. All the features you want, none of the hassle. Shopify makes it easy to build and manage your online store. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6712 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopify - **Location**: Ottawa, ON, Canada - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$29,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BASIC SHOPIFY: $39 per month Online rate: 2.9% + 30¢ In person rate: 2.6% + 10¢ SHOPIFY: $105 per month Online rate: 2.7% + 30¢ In person rate: 2.5% + 10¢ ADVANCED SHOPIFY: $399 per month Online rate: 2.5% + 30¢ In person rate: 2.4% + 10¢ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Czechia, Denmark, Finland, France, Germany, India, Italy, Mexico, Netherlands, North Korea, Norway, Poland, Portugal, South Korea, Spain, Sweden and 5 more ## Features - API - Activity Dashboard - CRM - Catalog Management - Content Management - Customer Accounts - Customer Database - Customer Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Security - Data Synchronization - Discount Management - Electronic Payments - Electronic Signature - Email Marketing - Email Templates - For Retail ## Integrations (24 total) - Birdeye - Brevo Marketing Platform - Constant Contact - Cyfe - Extensiv Order Management - Google Ads - Google Analytics 360 - Instagram - Kissmetrics - Klaviyo - Mad Mimi - Mailchimp - Meta for Business - Oberlo - PayPal ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Cart Software](https://www.getapp.za.com/directory/97/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.za.com/directory/97/shopping-cart/software) - [eCommerce Software](https://www.getapp.za.com/directory/744/ecommerce/software) - [Payment Processing Software](https://www.getapp.za.com/directory/23/payment-management/software) - [Retail POS Systems](https://www.getapp.za.com/directory/1603/retail-pos-system/software) ## Alternatives 1. [WooCommerce](https://www.getapp.za.com/software/101759/woocommerce) — 4.5/5 (1051 reviews) 2. [Wix](https://www.getapp.za.com/software/90955/wix) — 4.4/5 (10771 reviews) 3. [Squarespace](https://www.getapp.za.com/software/91132/squarespace) — 4.6/5 (3418 reviews) 4. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2067 reviews) 5. [Odoo](https://www.getapp.za.com/software/102445/odoo) — 4.2/5 (1327 reviews) ## Reviews ### "When it comes to eCommerce, shopify wins 100% of the time." — 5.0/5 > **Jake** | *13 January 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Shopify makes eCommerce easy. I've been in the industry for 10+ years, and over time it's got better and better, and is a complete platform for anybody looking to sell online. I would not consider any alternative, ever. > > **Cons**: Shopify Plus fees are too high compared to the value received, considering the smaller plans offer 80% of the tools we need to have success in eCommerce. ----- ### "he Most Reliable and User-Friendly E-commerce Platform on the Market" — 5.0/5 > **Jan** | *07 April 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: The ease of use is definitely the standout feature. Website creation is intuitive thanks to the drag-and-drop editor, making it accessible even if you don't have a coding background. I also really appreciate the 24/7 chat and call support; they are usually very quick to resolve technical hiccups. The platform is incredibly stable, and the vast app ecosystem allows you to add almost any functionality you need as you scale. > > **Cons**: While the platform is powerful, the value for money can get a bit complicated. Monthly costs can add up quickly once you start adding paid apps and premium themes. I also find the payment structure a bit restrictive; if you don't use Shopify Payments, you’re hit with additional transaction fees, which can eat into the margins of a small business. > > My overall experience has been very positive. Shopify is a "one-stop-shop" that takes the technical headache out of running an online store. It handles payment options and security seamlessly, allowing me to focus more on marketing and products rather than server maintenance. It’s a reliable, scalable solution that grows with your business, despite the slightly higher price point for premium features. ----- ### "Used Shopify for a decade, overall very disappointed" — 1.0/5 > **Felix** | *29 July 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to work. Useful to connect to POS too. > > **Cons**: The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor the support you get really leaves you worrying that you are trusting this company with your business... We recently had to rest a user account, after 4 days of jumping through hoops to try and get Shopify support to fix it, they reset the wrong account (my admin account), and in the end, after 5 days of no access to our own account, I had to track down a former employee, now in a different country, to get a code to access the account. And no matter how useless the support, if you try and ask for any money back, from the substantial sums you are paying them, it seems the support are trained to completely ignore you, pretend the question doesn't exist. Shopify also seem to be constantly 'updating' things, which actually seems to mean removing support or functionality, over-simplifying things. And then constantly telling you 'shopify can't do that', or 'can't do that anymore' so you need to 'use an app'. So you end up using loads of apps, and any time something goes wrong, shopify just says 'not our problem, you need to speak with the apps support...'. And more and more we are hearing from the App's support that Shopify is stopping them doing things, removing functionality etc. > > After 11 years of use, overall very disappointed with Shopify. And don;'t be fooled that if you just upgrade, the offering will be better: we tried plus (it was underwhelming to say the least, and a complete rip off on price; if I recall correctly, part of the contract you have to sign included not telling others how much it costs you, which says quite a lot....). It was a few years ago, and we wanted a B2B online store, but despite the price tag, back then their B2B offering didn't even have payment terms.. (pay on 30 days), among a ton of other issues (like not being able to have a different billing address and shipping address for wholesale orders). Turned out we were basically paying a lot of money to be guinea pigs.. The wider issue we have seen, as a difference from the early years we used Shopify to now is that the support has become incredibly poor. You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue being sorted promptly, and efficiently. And time and time again, when we have an issue, their support process seems a mess, to the extent that you get real fear and anxiety that you are so reliant on them for your online shop/business. ----- ### "A robust e-commerce platform for managing e-commerce businesses." — 5.0/5 > **Alexandre** | *21 June 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Setting up and managing websites for small to mid-sized enterprises is easy using Shopify. The templates are useful and help save time for our admin team when we're building sites for our customers. Payment integration has been an ace aspect and various payment methods, such as credit cards and PayPal are pre-built, which means that these get configured by default. Data is well structured in the dashboard, and our department can easily and efficiently track their transactions. > > **Cons**: If extra plugins are required it is expensive to cover the monthly charges and sometimes certain basic features could be included without an additional charge. They do reply to messages quickly but I have noticed delays during busy periods which I don't think is great when having problems with payments or data. When it comes to exporting large datasets, it takes extra care to prevent duplicates, this could be streamlined. > > We can rely on Shopify for our ecommerce requirements, particularly when it comes to secure payment alternatives and organized data administration. No matter the aspect, it is normally easy to use, though the price for the features to scale up may be discouraging for smaller businesses. During emergency scenarios, customer support could be more helpful and not always quick, which is a minor inconvenience. Overall, it is satisfactory, on the whole it is satisfactory. ----- ### "A lot to learn but a lot to give." — 4.0/5 > **Sam** | *13 February 2026* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: It is something we use everyday. It hosts our website as well as allows customers to place orders through it. They pay for their order through it either via paypal or debit/ credit card. We use outside IT support to help run the website. It is more complicated to learn the back end of the website than our past website host but it has allowed us more functionality at the front end, which was our goal in switching. > > **Cons**: It has a lot to learn when you switch over to it. We have had to purchase/ pay for add on's to get the functionality we need. Having said that we couldn't have got the functionality with our previous website host. > > It has allowed our website to be more than it once was and because of that we have seen increased sales through switching platforms. ----- Page: 1 / 270\ Next: [Next page](https://www.getapp.za.com/software/8275/shopify?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/8275/shopify) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data