Igloo
About Igloo
If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. Find out more at igloosoftware.com.
Key benefits of Igloo
Create content in any tool. It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack.
Reach people wherever they’re working. Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more).
Make it easy to discover what matters.
Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it.
Destroy silos and build a culture of collaboration.
Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Igloo surprises with organized integration features
Reviewed on 2023/11/23
At the beginning I had some doubts regarding the functionality and integration of the service...
At the beginning I had some doubts regarding the functionality and integration of the service within the organization, with its application I gained experience using the Intranet for professional purposes that I believe are intelligent and complete, these aspects of the service were slow but positive for the company and the professional community.
Pros
Its most important feature is its ability to combine with other daily office apps, its ability to combine with Office 365 tools is exceptionally developed and can be accessed from Igloo seamlessly and in a way that makes the user able to manage all their work from a central platform that has the features and needs of the user and no more, you have quick access to important information, key people and work procedures.
Cons
Like many Internet services and extensive add-ons, it has a large number of tools and resources that leave the user with no knowledge of the administration interface, which results in some problems at startup. The first use of this service was at the time of the presentation.
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Review Source
Overall rating
Igloo is an intranet you'll actually like.
Reviewed on 2015/03/02
Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based...
Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world.
Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.
Pros
Igloo is “up and open” always, no matter the time or the time zone.
Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones.
Streamline and organize - better work flow and less time spent of juggling multiple applications in different places.
Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts
Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized.
Real Time communication anytime to team members in Dubai or in Toronto
Great Customer Service, very responsive company, easy to use product
Cons
Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.
Response from Igloo Software
Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Too basic and poor notifications
Reviewed on 2019/12/03
Sharing documents across different team members was ok, but the calendar feature is very poor
Sharing documents across different team members was ok, but the calendar feature is very poor
Pros
It's an ok product to use as a file repository, but it's too basic once you reach certain complex requirements
Cons
The notifications are very poor. Calendar requests get lost in ether and it's not very user friendly
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Modern, Evolving Solution
Reviewed on 2021/09/09
Pros
Igloo offers a robust feature set. Their customer service team is responsive, knowledegable, and helpful.
Cons
The knowledge base does a good job of explaining the basics, but could be more thorough. I often have to search through customer forums to find the solution to a question or issue that I assumed would be covered by standard knowledge base information.
- Industry: Religious Institutions
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best platform for building a team portal!
Reviewed on 2019/03/10
We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we...
We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.
Pros
The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!
Cons
The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature.
Igloo FAQs
Below are some frequently asked questions for Igloo.Q. What type of pricing plans does Igloo offer?
Igloo offers the following pricing plans:
- Starting from: US$599.00
- Free Trial: Not Available
Please see Igloo's pricing page https://www.igloosoftware.com/pricing/
Q. Who are the typical users of Igloo?
Igloo has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Igloo support?
Igloo supports the following languages:
Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Q. Does Igloo support mobile devices?
Igloo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Igloo integrate with?
Igloo integrates with the following applications:
Box, Dropbox Business, Gmail, Google Drive, Google Workspace, Microsoft 365, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Okta, OneDrive, Salesforce Sales Cloud, ServiceNow, Slack, Workday HCM, Zendesk Suite
Q. What level of support does Igloo offer?
Igloo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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