Igloo

Multi-channel communication platform for internal discovery

About Igloo

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-focused digital workplace solutions are cloud-based, mobile-optimized, and designed to help your entire workforce (from 500 to 5,000+) get more from the tools you rely on for collaboration and knowledge management, including Microsoft Teams and SharePoint. And analysts and community managers highlight Igloo’s customer support – from the minute you get started onward. Find out more at igloosoftware.com.


Key benefits of Igloo

Create content in any tool. It's about transparent communication. Community managers, department heads, even the C-suite – anyone can use Igloo to create content, leveraging integrations with key enterprise tools like Microsoft 365, Teams, or Slack.

Reach people wherever they’re working. Personalized options mean that when content is ready for sharing, Igloo makes it happen on any channel (email, text, chat, collaboration apps, and more).

Make it easy to discover what matters.
Igloo communications lead recipients to a single source of truth, and search capabilities allow people to discover the content they need whenever they need it.

Destroy silos and build a culture of collaboration.
Recipients reply and engage through their preferred channels, which makes it easy to work together and gather input from anywhere.


Images

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Igloo video
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Igloo Software - Igloo Feedback Center

Not sure about Igloo? Compare with a popular alternative

Igloo

4,5 (39)
VS.

Starting Price

US$599,00
US$4 000,00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

55
64

Integrations

16
6

Ease of Use

4,3 (39)
4,5 (13)

Value for Money

4,4 (39)
4,9 (13)

Customer Service

4,3 (39)
4,8 (13)
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Reviews

Overall rating

4,5 /5
(39)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,3/5

Already have Igloo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 39
Jacquie
Overall rating
  • Review Source

Overall rating

Igloo is an intranet you'll actually like.

Reviewed on 2015/03/02

Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based...

Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world.
Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Pros

Igloo is “up and open” always, no matter the time or the time zone.
Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones.
Streamline and organize - better work flow and less time spent of juggling multiple applications in different places.
Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts
Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized.
Real Time communication anytime to team members in Dubai or in Toronto
Great Customer Service, very responsive company, easy to use product

Cons

Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.

Response from Igloo Software

Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best platform for building a team portal!

Reviewed on 2019/03/10

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we...

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.

Pros

The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!

Cons

The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature.

Tiffany
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Where is it?

Reviewed on 2016/07/15

I am excited about the idea of this site and use it daily but I am sure that there are many...

I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Pros

The availability of information from all departments for our company.

Cons

There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Intrant Platform

Reviewed on 2019/03/23

Excellent from sales through to implementation and support.

Excellent from sales through to implementation and support.

Pros

Igloo comes ready out of the box for you to use it. It contains the basic tools for you to get an intranet up and running quickly. The product contains "solutions" that you can plug in for many common business functions like Employee Onboarding, Company News, Department Site, Project Sites. There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.

Cons

There isn't much not to like about this product. It deploys quickly and easily. If anything I would say that they could build out the integrations a bit more.

Olivia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most user friendly intranet you could ever ask for!

Reviewed on 2016/07/12

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not...

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pros

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Cons

As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

Showing 5 reviews of 39 Read all reviews

Igloo FAQs

Below are some frequently asked questions for Igloo.

Igloo offers the following pricing plans:

  • Starting from: US$599,00
  • Free Trial: Not Available

Please see Igloo's pricing page https://www.igloosoftware.com/pricing/

Igloo has the following typical customers:

501–1 000, 1 001–5 000

Igloo supports the following languages:

Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Igloo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Igloo integrates with the following applications:

Box, Dropbox Business, Gmail, Google Drive, Google Workspace, Microsoft 365, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Okta, OneDrive, Salesforce Sales Cloud, ServiceNow, Slack, Workday HCM, Zendesk Suite

Igloo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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