Igloo Software

Igloo Software

An intranet you'll actually like

4.6/5 (28 reviews)

Igloo Software Overview

Igloo is a digital workplace platform that will let you and your team do your best work together. You can access it on desktop, at work, on your phone, on the go or from a tablet during a meeting.

Igloo works for companies of all sizes and will scale with you as you grow. Igloos are a great way to retain your culture, transfer knowledge and keep your core values even as your company add new offices and hire heavily.

Igloo lets you share files securely with your team, go back and forth between the different versions of the presentation with version control, coordinate department or out-of-the-office calendars, promote important corporate announcements via blog posts, implement policies through wikis and make sure employees read them with read-tracking. And all of it is social, which means your employees will be able to like or comment directly on the page, which lets you get a look at the conversations that happen within your organization.

Plus, with Igloo's LDAP sync and OAuth tools, role-based access, cascading permissions and compartmentalized online work space, you can ensure that your sensitive corporate data stays private.

Investing in innovative software is always a risk but here is how you can mitigate that risk.
- Ensure adoption by choosing a user-friendly software that even your least technical employees will want to join.
- Customizability is key: your digital workplace should look just like your physical workplace and include reminders to foster culture and increase adoption.
- Pick a vendor you trust and will guide you through your implementation and launch. Igloo was ranked #1 in customer service 2 years in a row by the IDC Marketscape report for a reason!
- Try it before hand. Get a feel of the layout by starting with a free trial.

Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Chinese (Simplified), English, French, German, Italian and 4 others, Japanese, Portuguese, Russian, Spanish

Igloo Software Reviews

Overall rating
4.6/5
93% positive reviews
19
Excellent
7
Very good
2
Average
0
Poor
0
Terrible
Jacquie B.

Igloo is an intranet you'll actually like.

Reviewed on 2015/03/02
Review Source

Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world.
Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Pros

Igloo is “up and open” always, no matter the time or the time zone.
Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones.
Streamline and organize - better work flow and less time spent of juggling multiple applications in different places.
Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts
Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized.
Real Time communication anytime to team members in Dubai or in Toronto
Great Customer Service, very responsive company, easy to use product

Cons

Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.

Response from Igloo Software

Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.

Wayne K.

Evaluation of Igloo

Used Daily for 6-12 months
Reviewed on 2016/07/11
Review Source: Capterra

I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.

Pros

It typically doesn't require many steps to perform the most common operations. It is also helpful that Igloo supports a variety of file types.

Cons

Some of this comes with working with the application I realize, but I wish you could find a way to make versioning more transparent. I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages). After right-clicking, I realized how obvious the step was, but I wish there had been a way to show this on the page; I'll keep working with Igloo on this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Olivia T.

The most user friendly intranet you could ever ask for!

Used Daily for 6-12 months
Reviewed on 2016/07/12
Review Source: Capterra

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pros

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Cons

As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Best platform for building a team portal!

Used Daily for 1+ year
Reviewed on 2019/03/10
Review Source: Capterra

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.

Pros

The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!

Cons

The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Fantastic Intrant Platform

Used Daily for 1+ year
Reviewed on 2019/03/23
Review Source: Capterra

Excellent from sales through to implementation and support.

Pros

Igloo comes ready out of the box for you to use it. It contains the basic tools for you to get an intranet up and running quickly. The product contains "solutions" that you can plug in for many common business functions like Employee Onboarding, Company News, Department Site, Project Sites. There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.

Cons

There isn't much not to like about this product. It deploys quickly and easily. If anything I would say that they could build out the integrations a bit more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Igloo Software Pricing

Starting from
US$12,00/month
Pricing options
Free Trial
Subscription
Value for money

Igloo offers a subscription model with pricing on a per user, per month basis.
Licensing starts at $12 per user per month and volume discounts can be applied for external users and larger communities.

Igloo Software Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Document Storage
  • Drag & Drop Interface
  • Projections
  • Search Functionality

  • Access Control
  • Activity Tracking
  • Chat
  • Customizable Branding
  • Document Management
  • File Management
  • Permission Management
  • SSL Security
  • Third Party Integration

Additional information for Igloo Software

Key features of Igloo Software

  • Mobile & Desktop

Benefits

Better collaboration: Share team updates, coordinate calendars, participate in forums, work together on files. Igloo lets you collaborate better within your team and with the rest of your company.
Communicate easily: Blog posts for the whole company to read, direct messages, @Mentions, email notifications, comments on files or calendar events. The entire platform is just another conduit for all these off-the-cuff remarks around documents and workflow that are at the core of everyday work.
Knowledge management: Wikis, forums, file sharing, document versioning, read-tracking, and many more allow you to easily store and share knowledge within your organizations and with external partners.
Workflow and processes: Tasks, wikis, and shared calendars let you improve worklfows within your company and create more efficient processes around your work.

GetApp Analysis

Built to foster collaboration inside and outside a company, Igloo is a feature-packed intranet software that allows users to share files, provide real-time status updates, coordinate tasks and calendars, search for subject matter experts, and manage projects and processes. More than just a repository for downloadable HR policy documentations and leave request or expense approval forms, Igloo enables teams to work better together through improved communication and more efficient collaboration.

A web-based solution with responsive design, Igloo combines support tools like blogs, forums, calendars, and wikis in a single platform to provide a fun way for colleagues to share knowledge, collaborate, and stay updated on business-critical concepts. Igloo also works outside the company and can be used to actively engage with customers and business partners through community building, information sharing, and feedback gathering.

Some of Igloo’s notable features are customization, file sharing, employee directory, global calendars, and corporate communication management.

Igloo's dashboard is organized, clutter-free, and can be customized to only show the information you care about.

What is Igloo Software?

With the goal of allowing executives to more easily cascade information to everyone while providing each employee with a voice within their company community, Igloo offers features specifically created to make collaboration easier. Such features include contacts, status updates, direct messages, file sharing, global calendars, bookmarks, and microblogs so users don’t have to switch between disparate applications to successfully complete their tasks and assignments.

Managed and hosted at a price that’s budget-friendly, Igloo enables users to focus on collaboratively getting things done. Aside from the time and effort saved, plus the seamless flow of information between Igloo and other business apps, IT departments only have to secure and maintain one platform.

The Igloo support team can be reached through phone, email, and social media. A community forum is available to answer your queries, and weekly live webinars are conducted as well.

Igloo Software Main Features

Customization

Igloo is extremely customizable. You can perform simple changes like updating the background, logo, icons, and fonts for a more branded look and feel. While the platform is remarkably malleable, Igloo also has an in-house team of designers and experts to help you customize your community to fit your work processes. They can rearrange spaces, modify the platform appearance and layout, set up different sets of permissions, update widgets, and reorganize your blogs, wikis, or forums.

Igloo also offers add-ons such as custom profiles and reports, multilingual user interface and content, and authentication. Quotes can be requested for each customization or upgrade you deem necessary.

Your Igloo screen can be customized to your liking. Widgets can be added via drag-and-drop technology, and the Igloo control panel is used for more advanced customizations such as theme, footer, meta tags, archive management, and others.

File Sharing

File sharing is a staple for most collaborative endeavors. With Igloo, file sharing within and outside the company is made easier, as you only need to drag and drop files from your computer to their destination folders in the Igloo database. Virtually any file type can be securely uploaded, viewed, and downloaded.

Igloo’s document management system also has added capabilities such as version tracking, permissions, ratings, commenting, and archiving. Files can be structured any way you want, and Igloo can be used as a shared drive.

To share files, simply drag them from your desktop to the Igloo destination folder.

Employee Directory

Igloo offers a searchable people directory where users have detailed profiles about themselves and their expertise. As a result, matching tasks with employees with the right set of skills is no longer a time-consuming exercise. Experts are easily identified, and connecting with colleagues is done in a few clicks, regardless of their departments or locations around the world.

Igloo employs a powerful people search functionality so managers spend less time matching tasks with people with the right skills.

Global Calendars

Global calendars can be set up and shared in Igloo so everyone is apprised of important company events. Users can also create group-specific calendars to be displayed within a dedicated workspace for each department, project, or community. Such calendars can contain dates like project delivery due dates, scheduled meetings or brainstorming sessions, post-project assessments, and so on.

Events from Google or Outlook can be directly published to your Igloo calendars. Similarly, events from your Igloo calendar can be exported to your personal calendar.

Igloo calendars allow users to share events and managers to keep track of people who are in the office or out on vacation.

Corporate Communication Management

Team collaboration is founded on effective communication, and Igloo offers numerous options for companies to better manage their corporate communications. Microblogging lets users ask questions and share ideas or information in real time. Discussion threads can be created, which can later be referenced for clarification.

The blogging tool enables companies to post longer updates, and direct messages can be sent to other users, whether to a single user or an entire distribution list.

Companywide communication can be done in a variety of ways: microblogs, status updates, blogs, comment threads, and direct messages.

Igloo Software Integrations

Aside from its native API client which makes Igloo configurable and integrable with other business applications, Igloo has ready-made integrations with SharePoint, Active Directory, [Salesforce] (http://www.getapp.com/customer-management-software/a/salesforce/), Google Drive, Google Analytics, and more.

Igloo Software Pricing

Subscription to Igloo is dependent on how you intend to use the platform: up to $12 per user per month for the intranet and $3 per person per month for the extranet, with prices decreasing as the number of users increases. Volume and nonprofit discounts are offered as well.

Igloo Software Bottom Line

  • A single centralized platform for team communications, files, calendars, status updates, tasks, and projects
  • Supports both intranet and extranet functions for better and more effective internal and external communications
  • SharePoint alternative
  • User-friendly, fully customizable and brandable
  • Offers native mobile apps for Androids, iPhones, and Blackberries

Igloo Software FAQs

Below are some frequently asked questions for Igloo Software.

Q. What type of pricing plans does Igloo Software offer?

Igloo Software offers the following pricing plans:

Starting from: US$12,00/month

Pricing model: Subscription

Free Trial: Available

Igloo offers a subscription model with pricing on a per user, per month basis.
Licensing starts at $12 per user per month and volume discounts can be applied for external users and larger communities.

Q. What are the main features of Igloo Software?

Igloo Software offers the following features:

  • Mobile & Desktop

Q. Who are the typical users of Igloo Software?

Igloo Software has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Igloo Software support?

Igloo Software supports the following languages:

Chinese (Simplified), English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Q. What type of pricing plans does Igloo Software offer?

Igloo Software has the following pricing plans:

Subscription

Q. Does Igloo Software support mobile devices?

Igloo Software supports the following devices:

iPhone, iPad

Q. What other apps does Igloo Software integrate with?

Igloo Software integrates with the following applications:

Bitium, Bonusly, Built.io Flow, Dropbox, G Suite, Office 365, Pendo, Salesforce Sales Cloud, Zendesk, Zendesk

Q. What level of support does Igloo Software offer?

Igloo Software offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials