--- description: Learn how Convoso can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.za.com/software/8280/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.getapp.za.com/software/8280/cloud-predictive-dialer?page=2) > Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work. > > Verdict: Rated **4.5/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Convoso Streamlines customer interactions with advanced conversational AI that understands complex inputs and responds naturally in both voice and text Automates routine tasks such as scheduling callbacks, sending reminders, and qualifying leads, allowing teams to focus on higher-value conversations Enhances lead engagement and contact rates through intelligent virtual agents, supporting greater efficiency in the sales cycle Integrates with CRM and third-party applications using an open API, promoting efficiency across connected platforms Supports compliance with robust tools and up-to-date guidance on telemarketing regulations, helping organizations navigate evolving legal requirements ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 395 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.za.com/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.za.com/directory/107/voip/software) - [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software) - [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software) - [Sales Force Automation Software](https://www.getapp.za.com/directory/338/sales-force-automation/software) - [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software) ## Alternatives 1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (887 reviews) 2. [DialedIn CCaaS](https://www.getapp.za.com/software/104279/chasedata) — 4.8/5 (330 reviews) 3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1788 reviews) 4. [Readymode](https://www.getapp.za.com/software/107701/xencall) — 4.6/5 (144 reviews) 5. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (919 reviews) ## Reviews ### "Best of the Best\!" — 5.0/5 > **Malik** | *16 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy navigation, and its user friendly with no glitches > > **Cons**: Nothing really this crm is the best I ever used > > My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best softwares I ever used. ----- ### "Experience as a call center with Convso Dialer" — 5.0/5 > **Juan** | *17 February 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Conveso has been a reliable outbound dialer for our team. It offers strong predictive dialing, useful reporting tools, and straightforward campaign management. The system supports high call volume well and helps maximize agent productivity. Overall, a solid platform for telemarketing and outbound sales operations. > > **Cons**: The biggest downside is the learning curve and backend complexity. Some features aren’t as intuitive as they could be, and certain changes require support intervention rather than being fully self-serve. > > Overall, Convoso has been a dependable outbound dialer for our team. It handles high call volume well, provides strong reporting tools, and supports effective campaign management. While some backend features can be complex, the platform delivers what we need to run efficient sales operations. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *08 September 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Cons**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Marketing Analysis" — 5.0/5 > **Leigha** | *18 June 2026* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: The intuitive interface and reliable call quality made a noticeable difference in our team's productivity. The dialing features are efficient, and the reporting tools give good visibility into campaign performance. > > **Cons**: The initial setup and onboarding process can be a bit overwhelming. A more streamlined setup experience would make it easier for new users to get up and running quickly. > > Overall, Convoso has been a solid dialer solution for our team. The platform delivers on its core promises — reliable call quality, efficient dialing, and useful reporting. There's a learning curve at the start, but once you're up and running it becomes a valuable part of the workflow. ----- ### "Super Versatile" — 5.0/5 > **RYAN** | *17 February 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I love that you can use it to run all of the reports to help manage how all of the users are doing in different areas. > > **Cons**: Some of the reports have small glitches in them, so you have to play around with the settings to make sure they are accurate. > > I have been using Convoso for almost 4 years, managing an office with 20 to 30 agents. This platform has been most helpful in managing data and running reports to make my job easier as a supervisor ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.za.com/software/8280/cloud-predictive-dialer?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/8280/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data