WizeHive

WizeHive

Simplify your work life.

4.7/5 (82 reviews)

WizeHive Overview

WizeHive helps you simplify and save time with Zengine, a cloud-based platform designed to
streamline the collection, review, and management of applications for grants, scholarships, and countless
other programs for foundations and charities, universities, associations, and corporations.

Features include easy-to-tailor application options, including a submission portal, intuitive administrative dashboards and monitoring screens, automated assignment to reviewers based on your criteria, a reviewer portal with side-by-side scorecards, reporting features, batch emails, and more.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

Chinese (Simplified), English, French, German, Italian, Japanese, Spanish

WizeHive Reviews

Overall rating
4.7/5
98% positive reviews
64
Excellent
16
Very good
1
Average
1
Poor
0
Terrible
Hannah A.

This interface is easy to learn and use, and when questions arise customer service is very helpful!

Used Weekly for 2+ years
Reviewed on 2017/08/18
Review Source: Capterra

WizeHive makes it possible to manage our grant program and the increasing number of proposals that we receive.

Pros

Customer service is very helpful and responsive. They're helpful in answering simple fix questions, as well as brainstorming on how their software can accommodate more complex requests.

Very easy to build your own application form, as well as follow-up forms.

The interface can be customized to fit your organization's branding.

Online help articles are very helpful and easy to follow.

Easy to create and customize reports.

Easy to create a new workspace - its basically a copy, paste function.

Overall - if we were to go through this process again, we would make the same decision to use WizeHive.

Cons

Applicants have to create new credentials every year in order to access their application so, they have separate logins for the year they are reporting in and the year they are applying for - that can get confusing.

Yearly workspaces cannot communicate with one another so doing YTD comparisons can be challenging.

There are some features, such as the calendar and cascading forms, within WizeHive that I wanted to utilize but were not sophisticated enough features to make it worthwhile.

Sending an e-mail to users through the WizeHive app comes from the WizeHive domain and frequently goes to the spam folder. While you can direct replies to an internal e-mail, I would like for the e-mail to also appear as though it was sent from our domain.

Response from WizeHive

Hannah - thank you very much for your thoughtful response and great feedback! We will follow up with you directly to discuss further as many of the items you noted have recently been addressed or are our on our near-term roadmap. Regarding the communication between yearly workspaces - this is a key priority for us and is on our near-term roadmap. Cascading forms is a core feature and we'd like to further discuss any issues you are experiencing to see if there is an immediate way to support/address your needs. For clients looking for more advanced calendar functionality, we have other options we can recommend. As for emails, we heard a similar concern from another client, investigated and made some changes to our email plugins that should significantly improve deliverability going forward. Thank you again! The WizeHive Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Liana B.

I don't love this system

Used Daily for 1+ year
Reviewed on 2019/05/03
Review Source: SoftwareAdvice

Mediocre

Pros

It has most of the features we need for our use, which is an application process. People can log-in and save their status on applications. It can link to get references, and I can get people to review the applications on a review portal.

Cons

This is the least intuitive interface of a system I have EVER used. It is extremely frustrating. You think you remember how to change a setting or edit a direction somewhere, and you realize it could be in one of a ton of different places. It is extremely frustrating to use, and you would think that simple things like easily downloaded all the applications as files to my own computer would be simple, but they are not. Customer support can be okay, it depends on who you get really. The fact that I used this last year and this year had to be completely refreshed because it's so complicated that I don't remember everything is a big issue. And it's not like I can easily problem-solve. I always need to contact customer support, and I can't even call. My colleagues and I can't believe that a minor thing like putting a blurb/direction before a certain section of a form weren't possible! It has to be somewhere else. Some of my applicants have been confused. We probably won't use this again. Again, it is the least intuitive system I have ever used.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

4.0/10
Debra H.

Great experience working with Wizehive - knowledgeable, supportive assistance, product easy to use!

Used Daily for 1+ year
Reviewed on 2018/05/08
Review Source: Capterra

Pros

It makes sense - it's easy to use and easy to learn! It has helped me take a time-consuming project (collecting scholarship applications) and simplify the process. Wizehive also comes with a knowledgeable staff, who is very helpful and walks me through the application and review processes. For me, learning a new software program can be daunting, but the software was easy to learn, and the online support allowed me to see and talk through each learning step. It gave me the confidence I needed to make the most effective use of this product for our Foundation scholarship program. In fact, when the Membership Department saw how Wizehive worked for our Foundation scholarship program, they decided they wanted to use it for their student competitions, and their competitions include video clips! This software is very versatile, easy to use, and adaptable to the many situations.

Cons

I really do not have any cons about this software. I enjoy working with it; it has met our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Tomoko M.

Implementing zengine from select

Used Other for 2+ years
Reviewed on 2019/07/16
Review Source: Capterra

There are technical areas of improvement but overall the customer support quality has been excellent. Customer support crew as well as account managers are responsive, helpful, patient and thoughtful. That is one of the best experience of being a wizehive customer so far.

Pros

The two top favorite features of Zengine that did not exist in Select are: 1) Data dashboard and 2) Side by side screen for evaluation form (Review portal). The former prevents us from downloading millions of excel spreadsheet to do data filtering to understand who is coming through our application - and the latter is a much better user experience for evaluator volunteers that we recruit every year. Thank you for these changes.

Cons

I hope there is more HTML/design element we can add on the platform - whether it is form creation, email templates, evaluator form... we use Form Assembly in many parts of our work and it has more design capacity (color, fonts, logo, insert graphics, etc). Also the degree of non-English customization was limited in comparison to our needs and we had to take two of our programs (Spain and Colombia) off Wizehive, which was unfortunate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Alexis J.

The best system for both front end user and back end staff satisfaction. Best decision we made!

Used Weekly for 1+ year
Reviewed on 2019/06/17
Review Source: Capterra

We use the WizeHive Zengine platform for our grant system. We have both submission portals and review portals related to the two grant programs we provide in Florida. It's being utilized just by those of us connected specifically to the USTA Florida Section Foundation in an effort to manage the grant application and review process.

Pros

- It has made the application, which is almost identical to the application questions previously displayed by our old service, seem less daunting and more user friendly to grant applicants.
- The grant review team has exclaimed that the side-by-side review option is the best feature ever invented and has saved them loads of paper.
- Internally, I appreciate the ease of use of the back end system. Being able to easily assign grants to reviews both in and outside the organization, easily create queries for the stats I need, and the ability to move application through the steps of the system seamlessly make this my top choice since I'm the only staff member dedicated to the Foundation which leaves me with lots on my plate to balance.

Cons

I haven't found any yet. At this point, I'm thrilled with each of the features and the ease of use of the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

WizeHive Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Core, Premium, and Enterprise plan levels available.

WizeHive Features

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Communication Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Reporting & Statistics
  • Third Party Integration

  • Attendance Management
  • Credit Card Processing
  • Electronic Payments
  • Email Integration
  • Event Management
  • Registration Management
  • Reminders

Additional information for WizeHive

Key features of WizeHive

  • Applicant workflow
  • Automated review assignments
  • Automated scheduling
  • Bulk emailing
  • Collaborative review
  • Configurable ranking
  • Contact management
  • Data reporting
  • Data validation
  • Feedback collection
  • Grants management
  • Interview scheduing
  • On-line submission

Benefits

Get better quality submissions with easier-to-follow and -understand applications.
Allow reviewers to more easily and quickly review and score.
Spend less time tracking down applications, attachments, and incomplete materials.
Easily communicate with all members of the workflows with batch emails and automations.
Clearly see and share reporting data.

WizeHive FAQs

Below are some frequently asked questions for WizeHive.

Q. What type of pricing plans does WizeHive offer?

WizeHive offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Core, Premium, and Enterprise plan levels available.

Q. What are the main features of WizeHive?

WizeHive offers the following features:

  • Applicant workflow
  • Automated review assignments
  • Automated scheduling
  • Bulk emailing
  • Collaborative review
  • Configurable ranking
  • Contact management
  • Data reporting
  • Data validation
  • Feedback collection
  • Grants management
  • Interview scheduing
  • On-line submission

Q. Who are the typical users of WizeHive?

WizeHive has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does WizeHive support?

WizeHive supports the following languages:

Chinese (Simplified), English, French, German, Italian, Japanese, Spanish

Q. What type of pricing plans does WizeHive offer?

WizeHive has the following pricing plans:

Subscription

Q. Does WizeHive support mobile devices?

We do not have any information about what devices WizeHive supports

Q. What other apps does WizeHive integrate with?

WizeHive integrates with the following applications:

Gmail, Google Calendar, Help Scout, Infusionsoft, Mailchimp, Marketo, Microsoft Outlook, Salesforce Nonprofit Cloud, Salesforce Sales Cloud, Slack

Q. What level of support does WizeHive offer?

WizeHive offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials