DocuWare

Cloud-based & on-premise document management

4,6 /5 (53 reviews) Write a Review!

DocuWare Overview

What is DocuWare?

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive information resource, eliminating the overheads associated with paper filing. Reduce financial and logistical costs in physical storage plus the staffing required administering documentation archival and retrieval, while improving compliance. DocuWare promises such advantages while centralizing critical documents to protect them from loss, corruption or insecure unauthorized access.

As a platform service, DocuWare also provides start-to-finish guidance via a document management roadmap rich in training support. This includes integration into existing application environments including ERP, CRM and email platforms – minimizing operations disruption. Intelligent Indexing technology also aids employees by automatically indexing and storing documents, learning the best filing methods for company processes while ensuring assets are rapidly retrievable. The web-based DocuWare Cloud delivers these features online without any local installation, enabling 24/7 secure access across four flexible plans.

DocuWare Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact DocuWare for full details of flexible storage and user package options across the following plans:

Trial: 250 MB storage, unlimited users
Flex: 20 GB storage, 4 users
Professional: 50 GB storage, 15 users
Enterprise: 100 GB, 40 users


DocuWare Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English, French, German, Italian, Portuguese, Spanish

Media

DocuWare shown running across all devices – desktop, tablet and phone
DocuWare showing an overview of configurations options
DocuWare showing convenient email storage with Outlook merging document
DocuWare demonstrating document storing within Windows Explorer
DocuWare showing the call up of documents directly from other programs
DocuWare Viewer for notices, comments and stamps
View task lists using the DocuWare mobile app for iOS and Android
Access documents on Android and iPhone devices
Save documents from any app to the DocuWare system
DocuWare video DocuWare video DocuWare video DocuWare video DocuWare screenshot: DocuWare shown running across all devices – desktop, tablet and phone DocuWare screenshot: DocuWare showing an overview of configurations options DocuWare screenshot: DocuWare showing convenient email storage with Outlook merging document DocuWare screenshot: DocuWare demonstrating document storing within Windows Explorer DocuWare screenshot: DocuWare showing the call up of documents directly from other programs DocuWare screenshot: DocuWare Viewer for notices, comments and stamps DocuWare screenshot: View task lists using the DocuWare mobile app for iOS and Android DocuWare screenshot: Access documents on Android and iPhone devices DocuWare screenshot: Save documents from any app to the DocuWare system

DocuWare Reviews

DocuWare Reviews

Overall rating
4,6
/
5
Excellent
35

Very good
16

Average
1

Poor
0

Terrible
1

Value for Money
4,6
Features
4,5
Ease of Use
4,4
Customer Support
4,7
96% recommended this app
Rafael V.

The Best Tool for Electronic Document Management


Chris B.

Docuware Review

Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.


Dan D.

Easy to approve Invoices


David G.

Documents management better with DocuWare.

Eliminate repetitive and manual based tasks.Documents management is a guarantee.


Rafael V.
Industry: Computer Software
Company size: 201-500 Employees

The Best Tool for Electronic Document Management

Used Daily for 2+ years
Reviewed on 2017/10/11
Review Source: GetApp

Pros

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features.

Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents.

Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Cons

Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris B.
Industry: Construction
Company size: 201-500 Employees

Docuware Review

Used Daily for 2+ years
Reviewed on 2019/07/29
Review Source: Capterra

Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

Pros

Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

Cons

Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

Response from DocuWare

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dan D.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Easy to approve Invoices

Used Daily for 2+ years
Reviewed on 2020/11/13
Review Source: Capterra

Pros

When it comes time to approve invoices, they are all in a queue and ready for me to stamp them as approved or reject. No need to go searching - it is a pretty simple process.

Cons

When typing in search fields, the appropriate selection will eventually appear in a dropdown menu, and must be selected. If you type the search criteria with an exact match and press enter, you will not find what you are looking for unless you have also entered a wildcard search(*).

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Angela T.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Rating only

Used Daily for 1+ year
Reviewed on 2018/07/31
Review Source: GetApp

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

David G.
Industry: Oil & Energy
Company size: 10 000+ Employees

Documents management better with DocuWare.

Used Daily for 6-12 months
Reviewed on 2020/08/23
Review Source: Capterra

Eliminate repetitive and manual based tasks.Documents management is a guarantee.

Pros

This software keeps the security and privacy of our documents.Documents search is simple.It's a good tool for documents storage.

Cons

Am yet to find anything unpleasant with DocuWare as it provides Digital Documents Management and Workflows Automation solutions.

Response from DocuWare

Thank you for taking the time to review DocuWare. We're delighted that you've had a very positive experience with our solution. It's great to hear that your organization has benefited from DocuWare's secure platform and powerful search capabilities. If we can be of assistance, please reach out to us at [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 53 user ratings
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DocuWare Pricing

DocuWare Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact DocuWare for full details of flexible storage and user package options across the following plans:

Trial: 250 MB storage, unlimited users
Flex: 20 GB storage, 4 users
Professional: 50 GB storage, 15 users
Enterprise: 100 GB, 40 users

Contact DocuWare for full details of flexible storage and user package options across the following plans:

Trial: 250 MB storage, unlimited users
Flex: 20 GB storage, 4 users
Professional: 50 GB storage, 15 users
Enterprise: 100 GB, 40 users

Value for Money
4,6/5
Based on 53 user ratings
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DocuWare Features

DocuWare Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Role-Based Permissions
Search Functionality
Third Party Integration
Workflow Management
Features
4,5/5
Based on 53 user ratings
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Categories

Additional information for DocuWare

Additional information for DocuWare

Key features of DocuWare

  • Archiving & retention
  • Authorized access controls
  • Barcode scanning
  • Centralized electronic storage of paper & digital documents
  • Collaboration tools
  • Compliance management
  • Document data stored encrypted
  • Document distribution
  • Document management
  • Dynamic workflow
  • Electronic signature capture
  • Employee management
  • File management
  • Forms management
  • HIPAA compliance
  • Indexing
  • Integrates with existing CRM systems
  • Integrates with existing ERP systems
  • Integrates with existing email applications
  • Intelligent Indexing technology
  • Invoice processing
  • Permission management
  • Role-based permissions
  • Search functionality
  • Task management
  • Vendor management
  • Version management
  • Workflow management

Benefits

  • DocuWare document management digitizes important business papers alongside the secure automatic archive of existing digital assets, deployable online or on-premise.
  • DocuWare Cloud is available in scalable packages offering storage from 20-250 GB, unlimited users with full feature sets and Intelligent Indexing included.
  • A Document Management Roadmap provides training and support options for understanding how best to deploy DocuWare within established business workflows.
  • The platform can be seamlessly integrated alongside pre-existing email, Customer Relationship Management and Enterprise Resource Planning applications.
  • Hosted in the US and EU, DocuWare Cloud complies with strict data protection and ISO27001 certification, with documents stored fully encrypted.
  • DocuWare FAQs

    DocuWare FAQs

    Below are some frequently asked questions for DocuWare.

    Q. What type of pricing plans does DocuWare offer?

    DocuWare offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Flex: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users

    Q. What are the main features of DocuWare?

    DocuWare offers the following features:

    • Archiving & retention
    • Authorized access controls
    • Barcode scanning
    • Centralized electronic storage of paper & digital documents
    • Collaboration tools
    • Compliance management
    • Document data stored encrypted
    • Document distribution
    • Document management
    • Dynamic workflow
    • Electronic signature capture
    • Employee management
    • File management
    • Forms management
    • HIPAA compliance
    • Indexing
    • Integrates with existing CRM systems
    • Integrates with existing ERP systems
    • Integrates with existing email applications
    • Intelligent Indexing technology
    • Invoice processing
    • Permission management
    • Role-based permissions
    • Search functionality
    • Task management
    • Vendor management
    • Version management
    • Workflow management

    Q. Who are the typical users of DocuWare?

    DocuWare has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does DocuWare support?

    DocuWare supports the following languages:

    English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does DocuWare offer?

    DocuWare has the following pricing plans:

    Subscription

    Q. Does DocuWare support mobile devices?

    DocuWare supports the following devices:

    Android, iPhone

    Q. What other apps does DocuWare integrate with?

    DocuWare integrates with the following applications:

    Blue Link ERP, Forms InMotion, Microsoft Outlook, Nuxeo, QuickBooks Online Advanced, SAP BusinessObjects, SAP HANA Cloud Platform, SharePoint, Simflofy

    Q. What level of support does DocuWare offer?

    DocuWare offers the following support options:

    Online Support, Phone Support, FAQs, Knowledge Base