--- description: Learn how DocuWare can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DocuWare Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [DocuWare](/software/8533/docuware) # DocuWare Canonical: https://www.getapp.za.com/software/8533/docuware Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/8533/docuware?page=2) > DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. > > Verdict: Rated **4.6/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DocuWare DocuWare document management digitizes important business papers alongside the secure automatic archive of existing digital assets, deployable online or on-premise. The platform can be seamlessly integrated alongside pre-existing email, CRM and ERP applications. DocuWare Cloud complies with strict data protection: ISO27001 certification, GDPR, CCPA and SOC 2 compliant, documents stored within DocuWare are fully encrypted. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 113 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DocuWare - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact DocuWare for full details of flexible storage and user package options across the following plans: Trial: 250 MB storage, unlimited users Base: 20 GB storage, 4 users Professional: 50 GB storage, 15 users Enterprise: 100 GB, 40 users Enterprise Large: 250 GB, 100 users - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Canada, France, Germany, Ireland, Isle of Man, Italy, Portugal, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Asset Lifecycle Management - Audit Trail - Authentication - Business Process Automation - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Management - Content Publishing Options - Customizable Forms - Customizable Templates - Data Capture and Transfer ## Integrations (32 total) - ABBYY FineReader PDF - ABBYY FlexiCapture - Autostore - Chorus - Dynamics 365 Business Central - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft SharePoint - NetSuite - NetSuite SuiteProjects Pro - OQLIS - Oracle Database - Oracle E-Business Suite ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) - [Enterprise Content Management Software](https://www.getapp.za.com/directory/1261/enterprise-content-management/software) - [Content Management Systems](https://www.getapp.za.com/directory/276/content-management-system-cms/software) - [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software) - [Document Control Software](https://www.getapp.za.com/directory/1175/document-control/software) ## Alternatives 1. [Google Drive](https://www.getapp.za.com/software/90762/google-drive) — 4.8/5 (28490 reviews) 2. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews) 3. [OneDrive](https://www.getapp.za.com/software/91652/onedrive) — 4.5/5 (12700 reviews) 4. [Microsoft 365](https://www.getapp.za.com/software/90725/microsoft-office-365) — 4.6/5 (14077 reviews) 5. [Microsoft SharePoint](https://www.getapp.za.com/software/90850/sharepoint) — 4.4/5 (5433 reviews) ## Reviews ### "The Best Tool for Electronic Document Management" — 5.0/5 > **Rafael** | *11 October 2017* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare. > > **Cons**: Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support. ----- ### "DocuWare- digital transformation and of document organization" — 5.0/5 > **Adam** | *02 February 2023* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Something I like about Docuware, its interface, its dashboard is simple but functional, I like how it displays all the documents in a single view, it is quite organized to handle large amounts of documents. I consider it an excellent solution for the digital transformation of a company, and for remote work since it is based on the cloud. Something to highlight about the Docuware is that it has applications for iOS and Android, this helps the workflow to speed up the processes. > > **Cons**: For a new user, the learning curve can be a bit long since it has some functions and tools that you don't understand at first, another point that needs to be improved a lot is its editing tools, if it works with a predefined format it's fine. but if you need to make numerous changes it can be a bit tedious. > > What I like about Docuware is that they are creating a strong community, they offer webinars every month, they are very helpful since they are always innovating and teaching new techniques and processes for the effective use of Docuwere. ----- ### "DocuWare: Serviceable" — 3.0/5 > **Cynthia** | *02 February 2021* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky." We used it primarily for uploading invoices and bills to be paid. > > **Cons**: It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment. > > My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine. ----- ### "Great document retention software" — 5.0/5 > **Virginia** | *07 March 2022* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Ours is on premise and security is key along with the ability to track/cross reference with Dynamics CRM > > **Cons**: It can be quite time consuming during the storage process > > Overall the product does what we need it to do in an efficient manor that helps us to have a secure storage platform across multiple offices ----- ### "Easy to use and very versatile" — 5.0/5 > **Sthefany** | *01 July 2022* | Investment Banking | Recommendation rating: 9.0/10 > > **Pros**: It offers a wide variety of features to enhance, organize, and streamline the document management process. It improves collaborative work with the team and is very agile for carrying out daily office tasks. It allows you to manage different types of documents in a simple way, which allows the work team to save time and greatly improve our workflow. > > **Cons**: I wish it offered more integration options to maximize its potential ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/8533/docuware?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/8533/docuware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data