Laserfiche

About Laserfiche
Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.
With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.
Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:
• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare
Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.
Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.
Key benefits of Laserfiche
The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.
New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.
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Reviews
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- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great document management for an end user
Reviewed on 2017/11/01
Pros
As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.
Cons
There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
What We Have - It's Okay
Reviewed on 2023/03/29
3/5. It does what it needs to for the most part, but it can be difficult in the user interface and...
3/5. It does what it needs to for the most part, but it can be difficult in the user interface and experience at times.
Pros
Our service rep Chynna is pretty stellar. She's very knowledgeable about the software and does effective training.
Cons
It doesn't mesh as well with our other programs for record retention. Nothing wrong with support, just limitations of the software in general.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Laserfiche
Reviewed on 2018/11/27
Good.
Good.
Pros
Ease of use. Much easier to find / search files than going through physical files.
Cons
Hasn't eliminated paper copies (yet) for our organization.
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Laserfiche Review
Reviewed on 2023/05/01
Laserfiche is a decent product, it gets the work assigned, would recommend product to people who...
Laserfiche is a decent product, it gets the work assigned, would recommend product to people who have a lot of time to properly learn the features and streamline their workflow.
Pros
Easy to assign work to different people, shows data on how long it takes for a business process to be complete, how long each employee takes to complete a certain task (like fill in a document). Also very pleased with the in-build features of drag and dropping elements to create surveys and have the collected data saved within Laserfiche.
Cons
It was a hard onboarding process, learning how to use it was quite hard, also different sections of the website had names and titles that were not very easy to link to its usage.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Laserfiche Review
Reviewed on 2022/08/29
Overall great experience. Would highly recommend!
Overall great experience. Would highly recommend!
Pros
Storing documents in Laserfiche for review much further down the road is so much easier and it does not take up physical space like the paper does. Very easy to access all documents stored!
Cons
Sometimes certain links can get broken. Ex: Snapshot not working some times. Not very often though!
Laserfiche FAQs
Below are some frequently asked questions for Laserfiche.Q. What type of pricing plans does Laserfiche offer?
Laserfiche offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Laserfiche directly for pricing information.
Q. Who are the typical users of Laserfiche?
Laserfiche has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Laserfiche support?
Laserfiche supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Laserfiche support mobile devices?
Laserfiche supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Laserfiche integrate with?
Laserfiche integrates with the following applications:
Gmail, Microsoft 365, Salesforce Sales Cloud
Q. What level of support does Laserfiche offer?
Laserfiche offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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