Laserfiche

Scalable document management & process management software

4,4 /5 (49 reviews) Write a Review!

Laserfiche Overview

What is Laserfiche?

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.
With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:

• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare

Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.

Laserfiche Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Laserfiche directly for pricing information.


Laserfiche Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 21 others, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Mobile repositories allows multiple users to access, maintain and share files on the go
Capture strategies
Capture strategies
Laserfiche video Laserfiche screenshot: Mobile repositories allows multiple users to access, maintain and share files on the go Laserfiche screenshot: Laserfiche screenshot: Laserfiche screenshot: Laserfiche screenshot: Capture strategies Laserfiche screenshot: Capture strategies Laserfiche screenshot: Laserfiche screenshot:

Laserfiche Reviews

Laserfiche Reviews

Overall rating
4,4
/
5
Excellent
31

Very good
12

Average
4

Poor
1

Terrible
1

Value for Money
4,1
Features
4,2
Ease of Use
4,2
Customer Support
4,4
88% recommended this app
Verified Reviewer

Excellent Document Management Solution

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.


Tito P.

Innovative set of applications

We have been using Laserfiche products for approximately 8 years. Our original purpose was to digitize our HR records, and the scanning utilities provided us with just the right solution to get this accomplished with very little stress. Once Laserfiche Forms was released we adopted it and slowly started to push our HR and business processes online. After a year the potential of this product was realized, and we now have approximately 85% of all our HR and Business department related processes online through Laserfiche.


Megh R.

Better workflow management

As a workflow appliction it does it job effectively. developer need to make sure proper logs are set up for each workflow for easy understanding to the consuming team


Cari P.

Laserfiche

Good.


Daniel V.

Organize Your Business

Laserfiche has been important to our company and houses all of our employee information, allowing us to edit, share, and view documents in a timely manner.


Verified Reviewer
Industry: Government Administration
Company size: 201-500 Employees

Excellent Document Management Solution

Used Weekly for 2+ years
Reviewed on 2018/12/04
Review Source: Capterra

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Tito P.
Industry: Education Management
Company size: 1 001-5 000 Employees

Innovative set of applications

Used Daily for 2+ years
Reviewed on 2019/01/25
Review Source: Capterra

We have been using Laserfiche products for approximately 8 years. Our original purpose was to digitize our HR records, and the scanning utilities provided us with just the right solution to get this accomplished with very little stress. Once Laserfiche Forms was released we adopted it and slowly started to push our HR and business processes online. After a year the potential of this product was realized, and we now have approximately 85% of all our HR and Business department related processes online through Laserfiche.

Pros

Perfect for document retention, long term digital storage, and business process routing. It's fairly easy to use, but at times does require some training. The available applications provide us with almost limitless capabilities when it comes to our business and HR processing. I have yet to find something I am unable to build that has been requested by our district staff.

Cons

To be able to fully use the software applications capabilities one would require a fair amount of experience with other applications such as SQL database design, and Windows Domain administration. I would say its not truly possible to utilize Laserfiche to its fullest without personal knowledge of the before mentioned items or a team of individuals that has the knowledge necessary.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Megh R.
Industry: Utilities
Company size: 5 001-10 000 Employees

Better workflow management

Used Daily for 6-12 months
Reviewed on 2020/09/23
Review Source: Capterra

As a workflow appliction it does it job effectively. developer need to make sure proper logs are set up for each workflow for easy understanding to the consuming team

Pros

It made workflow management easy, can use VB or C# scripts to create and execute a workflow.
workflows can be customized based on organization/ team requirements. setting up workflow is quite easy. Workflow logs are helpful to identify issues whenever they fail

Cons

Bit complex application, input parameters are a bit tricky.
It might be because we use old scripting to run these workflows, the output is not displayed and tracking is not possible in many scenarios

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Cari P.
Industry: Government Administration
Company size: 501-1 000 Employees

Laserfiche

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Daniel V.
Industry: Food & Beverages
Company size: 11-50 Employees

Organize Your Business

Used Daily for 2+ years
Reviewed on 2020/05/01
Review Source: Capterra

Laserfiche has been important to our company and houses all of our employee information, allowing us to edit, share, and view documents in a timely manner.

Pros

We use Laserfiche to digitize applications and paperwork. I like that it is very user friendly and has a useful search function that allows me to search by either the title of the document or the fields within the document. I can also add notes to each page of documents and specify which security level indicated gets to view them.

Cons

When I move a PDF into a Laserfiche file, I cannot combine it with another electronic file. I would have to manually print it out and scan it into the desired file in order for them to be a part of the same document. I would allow users to add other electronic files that are independent of the original document.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,2/10
Based on 49 user ratings
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Laserfiche Pricing

Laserfiche Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Laserfiche directly for pricing information.

Contact Laserfiche directly for pricing information.

Value for Money
4,1/5
Based on 49 user ratings
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Laserfiche Features

Laserfiche Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,2/5
Based on 49 user ratings
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Categories

Additional information for Laserfiche

Additional information for Laserfiche

Key features of Laserfiche

  • Annotations
  • Auditing
  • Automated form routing & review
  • Automatic notifications
  • Barcode scanning
  • Batch processing of documents
  • Business process control
  • Business process library
  • CRM integration
  • Configurable workflow
  • Contextual search
  • Contract management
  • Custom forms
  • Data capture & transfer
  • Digital signature
  • Document imaging
  • Document indexing
  • Document management
  • Document scanning
  • Document storage
  • Document templates
  • Document version management
  • Drag & drop interface
  • ERP integration
  • Electronic signature capture
  • Enterprise content management
  • Forms management
  • Geotagging
  • Indexing
  • Invoice processing
  • Metadata tagging
  • Mobile repositories
  • OCR (optical character recognition)
  • Process management
  • Productivity reporting
  • Rules-based workflow
  • SDK
  • Search functionality
  • Security auditing
  • Security records management
  • Task management
  • Vendor management
  • Web forms
  • Workflow automation

Benefits

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.

Laserfiche FAQs

Laserfiche FAQs

Below are some frequently asked questions for Laserfiche.

Q. What type of pricing plans does Laserfiche offer?

Laserfiche offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Laserfiche directly for pricing information.

Q. What are the main features of Laserfiche?

Laserfiche offers the following features:

  • Annotations
  • Auditing
  • Automated form routing & review
  • Automatic notifications
  • Barcode scanning
  • Batch processing of documents
  • Business process control
  • Business process library
  • CRM integration
  • Configurable workflow
  • Contextual search
  • Contract management
  • Custom forms
  • Data capture & transfer
  • Digital signature
  • Document imaging
  • Document indexing
  • Document management
  • Document scanning
  • Document storage
  • Document templates
  • Document version management
  • Drag & drop interface
  • ERP integration
  • Electronic signature capture
  • Enterprise content management
  • Forms management
  • Geotagging
  • Indexing
  • Invoice processing
  • Metadata tagging
  • Mobile repositories
  • OCR (optical character recognition)
  • Process management
  • Productivity reporting
  • Rules-based workflow
  • SDK
  • Search functionality
  • Security auditing
  • Security records management
  • Task management
  • Vendor management
  • Web forms
  • Workflow automation

Q. Who are the typical users of Laserfiche?

Laserfiche has the following typical customers:

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Laserfiche support?

Laserfiche supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Laserfiche offer?

Laserfiche has the following pricing plans:

Subscription

Q. Does Laserfiche support mobile devices?

Laserfiche supports the following devices:

Android, iPhone, iPad

Q. What other apps does Laserfiche integrate with?

Laserfiche integrates with the following applications:

Fulcrum, Gmail, GovPilot, JustFOIA, Microsoft 365, PermitTrax, Salesforce Sales Cloud, iCompass

Q. What level of support does Laserfiche offer?

Laserfiche offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials