Laserfiche

Scalable document management & process management software

About Laserfiche

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.
With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:

• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare

Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.

Key benefits of Laserfiche

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 20 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

Mobile repositories allows multiple users to access, maintain and share files on the go
Capture strategies
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Laserfiche video
Laserfiche screenshot: Mobile repositories allows multiple users to access, maintain and share files on the go Laserfiche screenshot: Laserfiche screenshot: Laserfiche screenshot: Laserfiche screenshot: Laserfiche screenshot: Capture strategies Laserfiche screenshot: Laserfiche screenshot:

Features

Total features of Laserfiche: 58

  • Access Controls/Permissions
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Business Process Automation
  • Business Process Control
  • CRM
  • Collaboration Tools
  • Compliance Tracking
  • Configurable Workflow
  • Content Management
  • Contract/License Management
  • Customizable Dashboard
  • Customizable Forms
  • Data Capture and Transfer
  • Data Import/Export
  • Digital Signature
  • Document Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • File Recovery
  • File Sharing
  • Forms Management
  • Full Text Search
  • Geolocation
  • Graphical Workflow Editor
  • Indexing
  • Information Governance
  • Invoice Processing
  • Mobile Access
  • Offline Access
  • Optical Character Recognition
  • Process Modeling & Designing
  • Productivity Analysis
  • Records Management
  • Reporting/Analytics
  • Rules-Based Workflow
  • Search/Filter
  • Security Auditing
  • Semantic Search
  • Software Development
  • Task Management
  • Templates
  • Third Party Integrations
  • Vendor Management
  • Version Control
  • Web Forms
  • Workflow Configuration
  • Workflow Management

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Quixy

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#2 Alternative to Laserfiche
Quixy is a cloud-based No Code digital transformation platform that empowers business users with no coding skills to...

eLegere

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#3 Alternative to Laserfiche
eLegere is a revolutionary all-in-one low-code platform to transform business processes and operational data into...

DocStar ECM

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#4 Alternative to Laserfiche
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Reviews

Overall rating

4,5 /5
(49)
Value for Money
4/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
4,4/5

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Showing 5 reviews of 49
Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Document Management Solution

Reviewed on 2018/12/04

It has been a wonderful experience with Laserfiche, over storing our information on network shared...

It has been a wonderful experience with Laserfiche, over storing our information on network shared drives. It has helped us with finding information within documents easily and quickly.

Pros

This software provides a friendly interface to our users and helpful workflows while providing a centralized location with protections in place to keep data safe.

Cons

There is some work on the back end to set up this software, but in the end it is well worth the effort.

Tito P.
Overall rating
  • Industry: Education Management
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Innovative set of applications

Reviewed on 2019/01/25

We have been using Laserfiche products for approximately 8 years. Our original purpose was to...

We have been using Laserfiche products for approximately 8 years. Our original purpose was to digitize our HR records, and the scanning utilities provided us with just the right solution to get this accomplished with very little stress. Once Laserfiche Forms was released we adopted it and slowly started to push our HR and business processes online. After a year the potential of this product was realized, and we now have approximately 85% of all our HR and Business department related processes online through Laserfiche.

Pros

Perfect for document retention, long term digital storage, and business process routing. It's fairly easy to use, but at times does require some training. The available applications provide us with almost limitless capabilities when it comes to our business and HR processing. I have yet to find something I am unable to build that has been requested by our district staff.

Cons

To be able to fully use the software applications capabilities one would require a fair amount of experience with other applications such as SQL database design, and Windows Domain administration. I would say its not truly possible to utilize Laserfiche to its fullest without personal knowledge of the before mentioned items or a team of individuals that has the knowledge necessary.

Cari P.
Overall rating
  • Industry: Government Administration
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Laserfiche

Reviewed on 2018/11/27

Good.

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

Shreshthi M.
Overall rating
  • Industry: Mental Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Laserfiche for Space Management

Reviewed on 2021/02/05

It is great in terms of saving office space. Finding and accessing employee documentation is also...

It is great in terms of saving office space. Finding and accessing employee documentation is also very easy.

Pros

We had several paper based processes and the piles of paper was taking up a huge amount of our office space. Laserfiche has been able to store all our paper documents in digital format. It is easy to use; finding and updating information is very similar to the folders in MS Office.

Cons

Many cloud based systems have the ability to store digital documents. It would be nice if there was a way to link Laserfiche with other HR or payroll systems to store all information in one system.

Nathalie M.
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Laserfiche, Not the Best but Gets the Job Done

Reviewed on 2019/10/15

The only positive thing I've experienced with Laserfiche is that it's reliable for storing...

The only positive thing I've experienced with Laserfiche is that it's reliable for storing documents and I can automatically see recently saved items without having to constantly refresh, but that's about it. It can store a lot but so can a lot of other data storage softwares that I've used in previous years. There are definitely better and more user-friendly programs out there.

Pros

I like how much memory and capacity for storing information this program has. It is also very easy to add and rename documents in each client file

Cons

One of the things I dislike the most about this software is how it's never guaranteed that work will be saved if you don't use the check in/check out feature. I've already lost so much work that if I'm going modify a document with comments or update an excel spreadsheet, using the check in/check out feature has become second nature. Remembering to check a document back in is equally frustrating because it's not enough to hit save and close out of the document. Another thing I don't like is how sometimes I'll stay locked in a document even though I don't have it open.

Showing 5 reviews of 49 Read all reviews

Laserfiche FAQs

Below are some frequently asked questions for Laserfiche.

Laserfiche offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Available

Contact Laserfiche directly for pricing information.

We do not have any information about Laserfiche features

Laserfiche has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Laserfiche supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Laserfiche supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Laserfiche integrates with the following applications:

Gmail, Microsoft 365, Salesforce Sales Cloud

Laserfiche offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Laserfiche.