Laserfiche

4.5 (77)
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Scalable document management & process management software

About Laserfiche

Laserfiche automates processes, manages content and integrates applications across the organization. It works easily within your existing infrastructure by bringing your applications together and simplifying how work gets done.
With Laserfiche’s code-free process designer, you can keep things moving quickly between departments—without programming experience. Plus, our document management features digitize and organize business-critical information while ensuring team members are on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions that make us the system of choice for multiple industries, including:

• Local, State and Federal Government
• Higher Education and K-12
• Wealth Management
• Healthcare

Organizations can see rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche’s award-winning features streamline business operations so you can focus on what really matters—the people and ideas that drive your business forward.


Key benefits of Laserfiche

The Laserfiche App offers users the ability to complete forms from any location, even without internet access. Every day functionality is streamlined, increasing efficiency. The app is simple to use for both technical and non-technical employees.

New features include:
• Database lookup: Automatically fill forms with information from databases even without a network connection, ensuring the information is entered instantly and accurately.
• Local forms: Electronic forms can be filled out and saved locally, and forms tasks can be automatically downloaded, enabling users to complete important tasks even when they cannot connect to the internet.
• Improved geotagging: Users can open a location in a map app directly from the geolocation or address field of a form, streamlining the process.
• Import briefcases: Users can download documents and folders as Laserfiche briefcases, and upload briefcases using the app, easily transferring documents between repositories.
• Improved search: Streamed search loads more quickly while still allowing users to search by annotation text, metadata, folder name and more.
• Barcode scanning: The app recognizes and scans barcodes or QR codes, grabbing the value automatically from the mobile device’s camera.


Images

Laserfiche Software - Mobile repositories allows multiple users to access, maintain and share files on the go
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Laserfiche Software - Mobile repositories allows multiple users to access, maintain and share files on the go
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Starting Price

US$50.00
month
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Reviews

Overall rating

4.5 /5
(77)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.4/5

Already have Laserfiche?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 77
Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great document management for an end user

Reviewed on 2017/11/01

Pros

As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.

Cons

There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.

Dustin
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

What We Have - It's Okay

Reviewed on 2023/03/29

3/5. It does what it needs to for the most part, but it can be difficult in the user interface and...

3/5. It does what it needs to for the most part, but it can be difficult in the user interface and experience at times.

Pros

Our service rep Chynna is pretty stellar. She's very knowledgeable about the software and does effective training.

Cons

It doesn't mesh as well with our other programs for record retention. Nothing wrong with support, just limitations of the software in general.

Cari
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Laserfiche

Reviewed on 2018/11/27

Good.

Good.

Pros

Ease of use. Much easier to find / search files than going through physical files.

Cons

Hasn't eliminated paper copies (yet) for our organization.

Kate
Overall rating
  • Industry: Government Relations
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Laserfiche Review

Reviewed on 2023/05/01

Laserfiche is a decent product, it gets the work assigned, would recommend product to people who...

Laserfiche is a decent product, it gets the work assigned, would recommend product to people who have a lot of time to properly learn the features and streamline their workflow.

Pros

Easy to assign work to different people, shows data on how long it takes for a business process to be complete, how long each employee takes to complete a certain task (like fill in a document). Also very pleased with the in-build features of drag and dropping elements to create surveys and have the collected data saved within Laserfiche.

Cons

It was a hard onboarding process, learning how to use it was quite hard, also different sections of the website had names and titles that were not very easy to link to its usage.

Joel
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Laserfiche Review

Reviewed on 2022/08/29

Overall great experience. Would highly recommend!

Overall great experience. Would highly recommend!

Pros

Storing documents in Laserfiche for review much further down the road is so much easier and it does not take up physical space like the paper does. Very easy to access all documents stored!

Cons

Sometimes certain links can get broken. Ex: Snapshot not working some times. Not very often though!

Showing 5 reviews of 77 Read all reviews

Laserfiche FAQs

Below are some frequently asked questions for Laserfiche.

Laserfiche offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Contact Laserfiche directly for pricing information.

Laserfiche has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Laserfiche supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Laserfiche supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Laserfiche integrates with the following applications:

Gmail, Microsoft 365, Salesforce Sales Cloud

Laserfiche offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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