Caterease Connect

Caterease Connect

Caterease Software: Driven By Innovation

4.5/5 (88 reviews)

Caterease Connect Overview

Caterease is event management software to manage both clients and events. The software provides a single platform to store, organize and manage all the information related to your events. You can use the software to design and print branded, custom contracts, invoices and kitchen prints. You can track events with calendars, graphs and detailed reports.

Caterease offers advanced reporting, along with custom data exporting; single-click event copying; menu item ingredients and packing lists; event shift and staff management. You can slao use batch emailing to extend your reach to multiple customers.

Caterease includes the event scheduler to show a graphic display of all your events at a glance. The New Even Wizard is a walk through process for entering all your most important event details. Data entry tools help with the process of entering data with a customizable drop-down quick-pick list, drop-down calendars and calculators to automatically calculate deposit due dates. Other features include multiple deposit scheduling, customer menu scheduling, secure event payment, an ingredients reports, weekly kitchen plan, employee management, required items tracking, venue diagramming tool

Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Caterease Connect Reviews

Overall rating
4.5/5
90% positive reviews
66
Excellent
13
Very good
2
Average
3
Poor
4
Terrible
Sarah S.

Not User Friendly

Used Monthly for 2+ years
Reviewed on 2019/08/25
Review Source: Capterra

It helps to create a proposal to send to the client for the bagged lunches we sell and to create a kitchen detail that gives them the quantities and information they need to make the food.

Pros

There is not really that I like much about this software. I think that there are some benefits for our catering sales team (some kind of link between staffing/labor and the software or other features for ease of use) but they generally do not apply to the way I use the software. I normally use it at least once a month but I am not as familiar as them with the ins and outs. It does make a decent looking proposal to send to the client and creating it on my end is simple.

Cons

It is not intuitive at all. The buttons are in weird place and very small with tiny little icons. It opens so many windows at a time just to complete a simple task and in general with everything you do there are so many steps involved. Within the windows there are more windows with little scroll bars everywhere and everything is cut off unless you enlarge the window and it just gets confusing and messy. You have to save everything you do along the way so if you accidentally close out one of your 5 windows you loose your work. Even starting the program takes about 6 different steps. Every screen just looks really outdated and isn't user friendly. It is not easy to search for events. You can't put in the actual date. You just have to click next week or next month so if your company has lots of events you will be scrolling for awhile. Creating your event details menu lines is also annoying. If you don't put them in exactly the order you want the first time dragging and moving them later is much harder than you would think.

Response from Caterease

We wanted to contact you, but cannot find any company or user with the name you have listed. Please contact us and we can absolutely help you out.

Screen displays and tool bars can be customized by each company using the program. If you are experiencing scrollbars, etc., someone on your team likely redesigned screens in a way that doesn't suit you. This can be changed and locked down.

Caterease also DOES NOT make you save things along the way. We are renowned in the industry for how we handle multi-tasking. Contact us with examples and we can help!

You are also able to search by a specific date and drag/drop menu items (and other details!). We also offer customizable wizard tools that even make the entire event-booking process three simple steps.

Candidly, after reading your post and not being able to find your company in our records, I was almost wondering you were talking about be a completely different program!

Please contact us and we can transform your experience!

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Melissa C.

The name says it all! Caterease has put the Ease into our Catering Operations

Used Daily for 2+ years
Reviewed on 2019/08/09
Review Source: Capterra

One of the biggest benefits to Caterease is all there integrations. From credit card processing with Vantiv to event staff scheduling and communication with Nowsta to EASY, STRESS FREE online ordering setup through Zuppler, Caterease has centralized multiple outside operations of our catering company into one place. This alone has cut our time it takes to prepare, schedule and collect payment for every event we create in half, if not more. Caterease has boosted our business operations and continues to help in our growth on a daily basis.

Pros

The customization of EVERY ASPECT of Caterease is one of the reasons why we love it so much. Everything can be made to suit your individual businesses needs. You can use their basic templates for prints such as contracts, receipts, billing statements and more or create your own with whatever information you would like. Every single bit of information can be displayed or removed from prints. Anything!! You can even customize your screen views. We have 6 different users linked to our Caterease and each users desktop/window views are customized down to the theme color. We have 2 divisions to our catering company, one is rather simple and the other is very complex. We have one user set up for the simple division and have cut out 80% of the features Caterease offers from that users display because we do not use them with that division so now, those features that we use for the complex catering side don't clutter up or confuse our simple home meal delivery user. The reports and query features are amazing. You can pull a report or query for literally any piece of information the you want. Want a query of all events that had more than 20 peoples worth of rice pilaf in the month of June 2 years ago, its one click away with Caterease. I've been in the catering business for 10+ years and Caterease is hands down the best Catering Software out there if you want to make things your own and customized to your business. I could go on for days about why I love Caterease!

Cons

Because it is so big and customizable, it does take a while to set up. You can come into it new and work off templates and be just fine but if you want to really take advantage of all the great features Caterease has, be ready to spend some time setting it up. Although it may take some time to setup, once you do, you are all set! With the endless video tutorials and help center articles, you have everything you will need to set things up your way.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Danny B.

I Never Want For Anything

Used Daily for 2+ years
Reviewed on 2018/08/07
Review Source: Capterra

I really do love this system. You can check overlapping of events.. it has flags that identify each event as
"Tentative" if they have not yet committed, "Definite" if they have and other important markers. You can customize HOW you want to see or view most things. I really could not imagine that anyone would not just
love this system.

Pros

It covers just about anything you could want it to do. There have only been a few things ever I wished
it could do and it couldn't. It is easy to use and reports are easy to obtain. I really love this software.

Cons

No Quickbooks interface. It would be nice to be able to transfer an invoice into the accounting system. Instead, I literally have to re-type every event over again into Quickbooks. This can be frustrating when you are receiving deposits or payments on events that are two or three years down the road and need to enter the event to apply the payment to it; along with all of the other daily invoices you have to do. And then keep up with all the menu / rental / room changes and updating THOSE in quickbooks.

I do wish the notes and comments section on events would automatically place the initials of whom ever made the comment and the DATE . This could be tied to your log in. Often times there could be 3 or 4 people working on an event and if they forget to put their name.. and the date.. you dont know who they
are. Also anyone can CHANGE or EDIT another persons notes or comments which I dont like. There is
an "audit report" you can produce that will tell you who did what... but its not that easy to read and it takes some experience of looking at it to understand what the report is telling you.

Response from Caterease

Danny, thank you for the nice review. I do want you to know that we DO have an awesome interface with both Quickbooks desktop and Quickbooks online. One click and you can send information to Quickbooks one event at a time or in batch. Please call your sales representative and they will set you up with it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sol R.

The program has revolutionized the ability to move from Mom & Pop to Corporate Seamlessly.

Used Daily for 2+ years
Reviewed on 2017/11/28
Review Source: Capterra

The software has changed my life and given me thousands of hours of time to better manage my business and my employees. Caterease has allowed me to take many companies from paper and pen to the cloud. Caterease has put many of my clients businesses back in their control.

Pros

The ease of use and windows familiar aspects of Caterease are perfect. Mark and the sales team have helped me as a food service consultant serve many of my clients needs. Customer Support is always available and knowledgeable. The software is not just a program but a catering operational system. I am able to customize so many parts that makes the system adapt to any company with comfort. I started using caterease years ago and the company has made updates many times and has made it exciting to look forward to. Years ago i would spend countless days and weeks making complex spreadsheets to calculate so many informational needs that i had to repeat weekly. Caterease has been built with so much functionality that my weekly repetitive work has dropped down to almost zero and my time as well as my employees time has spiked in productivity. This Software is priceless!!!!

Cons

What i like least about the software was that i had little access to information on events without my computer!! BUT they recently released the Caterease APP.... Now me and my team access event info on our phones and cant be happier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mary-louise T.

Enhance your Inhouse System by using Caterease

Used Daily for 1+ year
Reviewed on 2018/08/20
Review Source: Capterra

Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

Pros

Well thought out! Software can be customized to do just about anything. It is easy to use - learning curve is approximately 6 weeks to become very comfortable with it. A myriad of reports to choose from and customize. Absolutely the best customer service of any software I've purchased. Very quick and clear response time, Questions are answered within a day. Phone and email support unrivaled. Developer is willing to work with End user.

Cons

1. Mouse scroll! I use this program at least 6 hours/day; finding those hiding scroll bars and scrolling is continually frustrating and annoying, especially when the detail grids are expanded. The program looks like Outlook and acts like Outlook with the exception of this feature.

2. Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow. Often frustrating to remember which to use. It's a waste of time to use your mouse when the 'tab' would do. I would recommend that this feature be streamlined so it's always either 'tab' or 'arrow' key (mouse still available, of course).

Response from Caterease

Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Caterease Connect Pricing

Starting from
US$35,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Professional: Setup and Licensing - $200. Annually - $1584. Monthly - $165
Standard: Setup and Licensing - $200. Annually - $1200. Monthly - $125
Express: Setup and Licensing - $200. Annually - $816. Monthly - $85
Additional User: Setup and Licensing - Annually- $336. Monthly - $35

Caterease Connect Features

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Management
  • Custom Fields
  • Customizable Reporting
  • Email Integration
  • Reminders
  • Reporting & Statistics
  • Social Media Integration

  • API
  • CRM Integration
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Real Time Data
  • Third Party Integration

Additional information for Caterease Connect

Key features of Caterease Connect

  • Conditional deposit scheduling
  • Contact Manager and Prospective Leads Manager
  • DocuSign Interface
  • Employee Manager
  • Employee Manager Fields
  • Enhanced Menu Item Security
  • Event Costing by Type
  • Event Manager, event costing and reminders
  • Event Scheduler
  • Generate invoices, proposals, back-house prints
  • Ingredient Vendor Selection
  • Ingredients Report
  • Marketing Tools
  • Marketing Tools
  • Menu Manager
  • Outgoing email templates
  • Print Designer
  • Venue diagramming tool
  • Web ordering and online payment
  • Weekly Kitchen Plan

Benefits

Use the Ingredient Vendor Selection tool to manage food orders.

Use the Batch Processing tool to manage Descriptions, Recipes, Labels or Notes for multiple menu items at a time.

"Event Times" print in Event Manager allows you to include all times related to your event and sub-events in all of your documents. This includes time.line and chronological menu times.

Weekly Kitchen Plan report lets you filter by food type and equipment to keep full track of your inventory.

Caterease Connect FAQs

Below are some frequently asked questions for Caterease Connect.

Q. What type of pricing plans does Caterease Connect offer?

Caterease Connect offers the following pricing plans:

Starting from: US$35,00/month

Pricing model: One Time License, Subscription

Free Trial: Not Available

Professional: Setup and Licensing - $200. Annually - $1584. Monthly - $165
Standard: Setup and Licensing - $200. Annually - $1200. Monthly - $125
Express: Setup and Licensing - $200. Annually - $816. Monthly - $85
Additional User: Setup and Licensing - Annually- $336. Monthly - $35

Q. What are the main features of Caterease Connect?

Caterease Connect offers the following features:

  • Conditional deposit scheduling
  • Contact Manager and Prospective Leads Manager
  • DocuSign Interface
  • Employee Manager
  • Employee Manager Fields
  • Enhanced Menu Item Security
  • Event Costing by Type
  • Event Manager, event costing and reminders
  • Event Scheduler
  • Generate invoices, proposals, back-house prints
  • Ingredient Vendor Selection
  • Ingredients Report
  • Marketing Tools
  • Marketing Tools
  • Menu Manager
  • Outgoing email templates
  • Print Designer
  • Venue diagramming tool
  • Web ordering and online payment
  • Weekly Kitchen Plan

Q. Who are the typical users of Caterease Connect?

Caterease Connect has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Caterease Connect support?

Caterease Connect supports the following languages:

English

Q. What type of pricing plans does Caterease Connect offer?

Caterease Connect has the following pricing plans:

One Time License, Subscription

Q. Does Caterease Connect support mobile devices?

Caterease Connect supports the following devices:

Android, iPhone, iPad

Q. What other apps does Caterease Connect integrate with?

Caterease Connect integrates with the following applications:

Adobe Sign, Constant Contact, Constant Contact, DocuSign, Facebook, Google Calendar, Microsoft Outlook, PayPal, QuickBooks, QuickBooks Online

Q. What level of support does Caterease Connect offer?

Caterease Connect offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials