Caterease

About Caterease
Designed in conjunction with event planners of all sizes, Caterease is the perfect solution to simplify your busy workday. Create custom screen displays that respect your team’s workflow, custom event prints that reflect your company’s image and custom queries to track the specific information you need. Boost productivity, avoid costly mistakes and save precious time and money with this intuitive and user-friendly program.
Book and manage events easily – from simple drop-off orders to elaborate affairs – with handy wizards and other data-entry tools guiding you every step of the way. Build detailed event menus effortlessly by dragging and dropping entire groups of items at one time – including all associated details including optional ingredients and equipment packing lists. Even optionally include shift or employee staffing details for your events – with all potential scheduling conflicts instantly evaluated by the program.
Caterease also offers two separate print designing tools that allow you to build a custom library of front-of-house and back-of-house event prints. Choose from a list of attractive, professionally-designed templates or create your own custom layouts that showcase your company’s unique image and brand.
Send customizable payment links and instantly process payments individually or in batch with our powerful HPay Payment Processing system. Backed by leading financial institutions such as JP Morgan Chase or WorldPay from FIS, HPay stores a token of your customer’s credit card on file to make multiple payments a snap. Customizable payment link or authorization link emails allow you the option to avoid entering any protected card data while still making collecting and managing payments quick and easy.
Track and monitor events and other details effortlessly with Caterease's intuitive calendars, interactive graphs and detailed reports. Design completely custom queries that analyze information based on any criteria and display results that can be customized, printed and exported in a variety of formats. Stay on top of every detail, effortlessly manage your time and make data-driven decisions that elevate your event planning game.
Optionally review information easily outside of the program with the powerful Caterease Sales Dashboard – accessible from any web browser – as well as the handy Caterease mobile app. Using the app, you can make quick final edits or even post payments right in the palm of your hand – from right on the floor of the event!
Share up-to-date event details with your customers quickly and easily via the convenient Caterease online Customer Portal. Customer can review the latest information, chat back and forth with you about the event, download prints and other files you have chosen to share, sign off on the general party details and even post payments from right in the portal.
Discover how easy event management can be with Caterease Software. Simplicity, innovation and power all rolled into one revolutionary application. Nothing else even comes close.
Key benefits of Caterease
Caterease Software is packed with time-saving features and cutting-edge tools to simplify your busy workday.
Save Time and Eliminate Errors
Book and edit events in moments with handy wizard-driven data-entry tools. Completely eliminate mundane, repetitive typing and avoid costly mistakes.
Effortlessly Manage Complex Events
From simple drop-off orders to elaborate affairs, Caterease gives you the tools you need to manage all event details. Ingredient lists and equipment packing lists are automatically compiled, staffing needs are automatically determined and any potential conflicts with venue, staff or inventory are automatically avoided.
Create Stunning Event Prints
Two separate print designing tools allow you to quickly build your own custom library of front-of-house or back-of-house event prints. Optionally create your own custom print layouts to showcase your company’s image and brand.
Seamlessly Handle Customer Relationships
Easily enter and track all customer information – including detailed histories, correspondence records, future reminders and a variety of other details.
Track Important Business Metrics
Flexible reports and customizable query tools make literally any information about your business available at your fingertips. Save custom, complex queries to create unique reports that are accessible with a mouse click.
Share and Collect Information Easily
Our powerful online customer portal allows you to share all event information with your customer easily – and lets your customer generate prints, post payment and even sign off on general party details. The handy Web Inquiry tool collects information from your custom web form and automatically creates new inquiries in the program, while our Graze Online Ordering platform lets your customers select menu items and book detailed orders online.
Stay Connected on the Go
The free, browser-based sales dashboard makes important business information easily accessible to anyone you want – while the handy Caterease mobile app lets your team access and even edit information from anywhere instantly!
Never Outgrow Your Software
With various versions and optional add-in modules, Caterease is the only program you will never outgrow. Choose whichever package is right for you and then upgrade at any time as your business needs change.
Caterease Software is a different way of doing things. Take the work and the worry out of your hectic day with the most effective and powerful event planning software available.
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Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club.
Reviewed on 2018/07/31
The ability to clearly communicate while standardizing information that is distributed to a number...
The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club.
Pros
Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18.
Cons
I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size.
- Industry: Hospitality
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Caterease is a very detailed software for catering facilities but not the most user friendly
Reviewed on 2018/05/15
A lot of events/venues to have access to the same information/database
A lot of events/venues to have access to the same information/database
Pros
The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)
Cons
The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered
Response from Caterease
Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software.
You will find that there is never "duplicate information" that needs to be entered into Caterease.
Again - thank you for your kind words.
- Industry: Events Services
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Great Concept but Very Buggy. Slow customer service.
Reviewed on 2018/05/02
If it was operational 100% there be many but every week there something going wrong
If it was operational 100% there be many but every week there something going wrong
Pros
The concept is great tool for caterers, though you have to pay for every add on
When its operational - i love it
Cons
- Very over priced!!!
- Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues.
- Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally.
- You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service.
- every update seems to create more issues
- its slow in operation to change to different screens
- it doesnt communicate with zapier so creating external forms or merging data is all manual
Response from Caterease
While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment.
I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users.
Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great for conference center use!
Reviewed on 2018/12/06
I enjoy working with it daily and it enables my team to access the information they need to...
I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events.
Pros
I love the ability to pull simple reports quickly and permission settings.
Cons
It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions.

- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Caterease in Event Planning
Reviewed on 2019/08/12
Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to...
Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to custom event prints, it truly covers all the bases and helps things to run more smoothly!
Pros
I like the fact that you can practically customize your Caterease; meaning you can easily add, subtract, and adjust drop-down menu options, event prints, and filters. It helps in making it more user-friendly according to my specific restaurant. Caterease also keeps me organized and helps me to avoid making costly mistakes such as double-booking or forgetting a menu item. I also enjoy it being directly linked to my email, to promptly send clients necessary documents.
Cons
I feel that the Caterease program tends to be a lot to look at and can get overwhelming if you do not know how to use it to its fullest potential. There are many tips and tricks you might not know about without reading through the large user's manual or getting proper training.
Caterease FAQs
Below are some frequently asked questions for Caterease.Q. What type of pricing plans does Caterease offer?
Caterease offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Caterease?
Caterease has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Caterease support?
Caterease supports the following languages:
English
Q. Does Caterease support mobile devices?
Caterease supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Caterease integrate with?
Caterease integrates with the following applications:
ClientPoint, Constant Contact, Docusign, Google Calendar, Meta for Business, Microsoft Outlook, PayPal, QuickBooks Online, QuickBooks Online Advanced
Q. What level of support does Caterease offer?
Caterease offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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