FacilityONE

Web-based Interactive Blueprint Operations System with CMMS.

4,8 /5 (26 reviews) Write a Review!

FacilityONE Overview

What is FacilityONE?

FacilityONE provides a cloud-based Enterprise Operations Solution for facilities management that encompasses our proprietary interactive blueprint operations system, customized visual data analytics, physical asset mapping, and Computerized Maintenance Management System (CMMS). Our interconnected blueprint-technology provides immediate emergency information to execute a plan of action as well as mobile access to critical information about every physical asset, zone and mechanical & fire system in your facility.

FacilityONE's interactive blueprint technology, known as SMARTPRINT, consolidates floor plans, drawings and mechanical systems to deliver mapped asset information on all devices. This tight marriage of Preventive Maintenance (PM), Corrective Maintenance (CM) and Work Order Management (WOM) with SMARTPRINT's interactive floor plan drawings is fast and efficient while providing a more accurate diagnosis of facility issues before, during and after they occur. Mapping the precise location of all facility assets, SMARTPRINT features "device cards" for recording device information histories, while also allowing warranties, instructions, photographs and all work order history to be attached for fast reference.

FacilityONE Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing includes:
FREE Full Turnkey Implementation
Unlimited Users
Unlimited Storage & Updates
Unlimited Training & Support
Live Training
SMARTPRINT® Interconnected Blueprint Technology
Equipment Mapping & Asset Management
Mobile Cloud-Based Work Order Management
Preventative Maintenance Scheduling
Custom Reporting Platform
Custom Visual Analytics Dashboard**

Contact FacilityONE directly for pricing information.


FacilityONE Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Multiple annotation layers ensure customizable display by way of toggling on/off the various available, color-coded overlays
FacilityONE UNITY provides access to features for preventative and corrective work order management
The device notebook allows all of its associated information and notes to be attached, viewable when clicked
Reporting capabilities allow for the generation and customization of reports on a particular timeline, subject to certain criteria
Map the exact location of every asset and device within a facility floor plan with SMARTPRINT's interactive blueprint technology
The pre-definition and assignment of scheduled maintenance tasks are instantly viewable and tracked throughout the life of each mapped facility asset, device or item of equipment
SMARTPRINT floor plans allow for the attachment of every item of information associated with a mapped asset, such as photos, warranties and instruction guides
Critical and historical asset information is combined with an integrated work order management system (WOM) for faster, more accurate preventive and corrective maintenance
FacilityONE video FacilityONE screenshot: Multiple annotation layers ensure customizable display by way of toggling on/off the various available, color-coded overlays FacilityONE screenshot: FacilityONE UNITY provides access to features for preventative and corrective work order management FacilityONE screenshot: The device notebook allows all of its associated information and notes to be attached, viewable when clicked FacilityONE screenshot: Reporting capabilities allow for the generation and customization of reports on a particular timeline, subject to certain criteria FacilityONE screenshot: Map the exact location of every asset and device within a facility floor plan with SMARTPRINT's interactive blueprint technology FacilityONE screenshot: The pre-definition and assignment of scheduled maintenance tasks are instantly viewable and tracked throughout the life of each mapped facility asset, device or item of equipment FacilityONE screenshot: SMARTPRINT floor plans allow for the attachment of every item of information associated with a mapped asset, such as photos, warranties and instruction guides FacilityONE screenshot: Critical and historical asset information is combined with an integrated work order management system (WOM) for faster, more accurate preventive and corrective maintenance

FacilityONE Reviews

FacilityONE Reviews

Overall rating
4,8
/
5
Excellent
21

Very good
4

Average
1

Poor
0

Terrible
0

Value for Money
4,7
Features
4,4
Ease of Use
4,6
Customer Support
4,9
96% recommended this app
Bryan B.

A great way to help us keep track of problem areas and keeping outstanding work orders...


Heather G.

Intuitive Interface and Awesome Customer Service!

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team!

We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!


Tracy H.

Legacy or Unity?

Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.


Matt B.

Facility One

Facility One is a great database for our maintenance program.


Jana G.

Organized and simplified facility management in one place which greatly improves our...


Bryan B.
Industry: Restaurants

A great way to help us keep track of problem areas and keeping outstanding work orders organized.

Used Daily for 1+ year
Reviewed on 2018/04/03
Review Source: Capterra

Pros

Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using.

PM scheduler is a great tool that keeps PM's from getting missed.

Cons

There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Heather G.
Industry: Banking
Company size: 201-500 Employees

Intuitive Interface and Awesome Customer Service!

Used Daily for 6-12 months
Reviewed on 2018/12/07
Review Source: Capterra

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team!

We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!

Pros

Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

Cons

Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tracy H.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Legacy or Unity?

Used Daily for 2+ years
Reviewed on 2018/11/30
Review Source: Capterra

Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

Pros

Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

Cons

Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Matt B.
Industry: Hospital & Health Care
Company size: 501-1 000 Employees

Facility One

Used Daily for 2+ years
Reviewed on 2018/12/07
Review Source: Capterra

Facility One is a great database for our maintenance program.

Pros

This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

Cons

Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jana G.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Organized and simplified facility management in one place which greatly improves our efficiency.

Used Daily for 2+ years
Reviewed on 2017/06/20
Review Source: Capterra

Pros

Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations.
Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

Cons

Updates are always being made for navigational improvements but can sometimes create user frustration.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,3/10
Based on 26 user ratings
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FacilityONE Pricing

FacilityONE Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing includes:
FREE Full Turnkey Implementation
Unlimited Users
Unlimited Storage & Updates
Unlimited Training & Support
Live Training
SMARTPRINT® Interconnected Blueprint Technology
Equipment Mapping & Asset Management
Mobile Cloud-Based Work Order Management
Preventative Maintenance Scheduling
Custom Reporting Platform
Custom Visual Analytics Dashboard**

Contact FacilityONE directly for pricing information.

Pricing includes:
FREE Full Turnkey Implementation
Unlimited Users
Unlimited Storage & Updates
Unlimited Training & Support
Live Training
SMARTPRINT® Interconnected Blueprint Technology
Equipment Mapping & Asset Management
Mobile Cloud-Based Work Order Management
Preventative Maintenance Scheduling
Custom Reporting Platform
Custom Visual Analytics Dashboard**

Contact FacilityONE directly for pricing information.

Value for Money
4,7/5
Based on 26 user ratings
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FacilityONE Features

FacilityONE Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 26 user ratings
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Categories

Additional information for FacilityONE

Additional information for FacilityONE

Key features of FacilityONE

  • Annotations
  • Asset management
  • Asset tracking
  • Automatic reminders
  • Corrective actions
  • Corrective maintenance
  • Cost tracking
  • Equipment maintenance
  • Equipment management
  • Equipment tracking
  • Facility scheduling
  • Fixed asset management
  • Floor plans
  • Graphical data presentation
  • History tracking
  • Incident management
  • Inspection management
  • Issue management
  • Issue tracking
  • Maintenance scheduling
  • Mobile access
  • Multi-location
  • Predictive maintenance
  • Preventive maintenance
  • Prioritizing
  • Purchasing management
  • Repair tracking
  • Residential properties
  • Scheduling
  • Schools
  • Service history tracking
  • Status tracking
  • Task management
  • Task scheduling
  • Task tracking
  • Technician management
  • To-do list
  • User photos
  • Vendor management
  • Work order management

Benefits

  • FacilityONE is a provider of a cloud-based interactive blueprint operations system, designed to support operational efficiency with a work order management system that prioritizes sound preventive and corrective maintenance of assets.
  • Introducing SMARTPRINT Alpha, a fully-managed Analytics as a Service (AaaS) from FacilityONE. Our new analytics platform takes away the anarchy and creates true Business Intelligence (BI) for your facility.
  • SMARTPRINT Technology supports the storage and access to critical asset information, useful for the mapping of asset locations, the annotation and display of floor plans, plus the attachment of digital documentation or photos to those mapped assets.
  • The FacilityONE Work Order Management System (WOM) promises to diagnose issues across multiple facilities and locations, more quickly and more accurately with features required to log, schedule, process, analyze, evaluate and report on preventive and corrective maintenance tasks.
  • Corrective functionalities include inventory management, manual or clocked time tracking, cost tracking, plus the tracking of asset histories, category types, status and also the priority levels of necessary maintenance tasks.
  • Preventative provisions include custom task checklists, the ability to setup schedules tailored for each asset, plus custom scheduling for the conduct of routine inspections.
  • FacilityONE FAQs

    FacilityONE FAQs

    Below are some frequently asked questions for FacilityONE.

    Q. What type of pricing plans does FacilityONE offer?

    FacilityONE offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing includes: FREE Full Turnkey Implementation Unlimited Users Unlimited Storage & Updates Unlimited Training & Support Live Training SMARTPRINT® Interconnected Blueprint Technology Equipment Mapping & Asset Management Mobile Cloud-Based Work Order Management Preventative Maintenance Scheduling Custom Reporting Platform Custom Visual Analytics Dashboard** Contact FacilityONE directly for pricing information.

    Q. What are the main features of FacilityONE?

    FacilityONE offers the following features:

    • Annotations
    • Asset management
    • Asset tracking
    • Automatic reminders
    • Corrective actions
    • Corrective maintenance
    • Cost tracking
    • Equipment maintenance
    • Equipment management
    • Equipment tracking
    • Facility scheduling
    • Fixed asset management
    • Floor plans
    • Graphical data presentation
    • History tracking
    • Incident management
    • Inspection management
    • Issue management
    • Issue tracking
    • Maintenance scheduling
    • Mobile access
    • Multi-location
    • Predictive maintenance
    • Preventive maintenance
    • Prioritizing
    • Purchasing management
    • Repair tracking
    • Residential properties
    • Scheduling
    • Schools
    • Service history tracking
    • Status tracking
    • Task management
    • Task scheduling
    • Task tracking
    • Technician management
    • To-do list
    • User photos
    • Vendor management
    • Work order management

    Q. Who are the typical users of FacilityONE?

    FacilityONE has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does FacilityONE support?

    FacilityONE supports the following languages:

    English

    Q. What type of pricing plans does FacilityONE offer?

    FacilityONE has the following pricing plans:

    Subscription

    Q. Does FacilityONE support mobile devices?

    We do not have any information about what devices FacilityONE supports

    Q. What other apps does FacilityONE integrate with?

    We do not have any information about what integrations FacilityONE has

    Q. What level of support does FacilityONE offer?

    FacilityONE offers the following support options:

    Online Support, Knowledge Base, Phone Support, Video Tutorials