ProWorkflow helps small & large teams achieve clear visibility and accountability on projects, tasks, billing and reporting. With ProWorkflow, management, contractors, clients & teams collaborate to stay on top of deadlines easily. We provide ongoing personal support to ensure you're getting the best from your solution, no matter your budget. Subscribe with 2 users or more and get unlimited users for the first 30 days of your subscription!
Whether you're a small marketing agency, global IT enterprise or a busy accounting practice; our customizable platform will save you hours of ambiguity so you can focus on what's important - growing your business!
Pros
Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;
Cons
Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.
Thanks for the review Tracey!
Our marketing agency had evaluated time tracking tools in the past and ended up scrapping the tool shortly after installation due to lack of support from the vendor. It was a significant time and money investment that was essentially wasted. With that history, we approached a new tool with great caution and extreme due diligence. Unless you are going to hire developers and build your own solution, there will always be compromises and a constant state of development and upgrades. We started with a list of 50 vendors, whittled it down to 5, and ultimately went with ProWorkflow.
The PWF team is stellar. Beyond stellar really. From the get go, our contact Ivan was incredibly patient with our extreme due diligence. He was readily available to understand our needs and answer questions. Besides being impressed with the platform, we were very drawn to the lack of implementation fee or contract. Highly unusual compared to the other vendors we evaluated. We loved this commitment to happy customers and they have more than proven that they are interested in happy customers. Our Implementation Specialist Dena has been super helpful in getting everything set up correctly. Our Support Specialist Jack is easily accessible and often answers questions with a quick screencast which is super helpful.
The platform itself is easy to use and the internal team has migrated to it well. We have set up over 20 project templates which has aided our project team tremendously saving time creating schedules and making the steps relatively consistent between projects. The design team loves having fully built out schedules with clear expectations and deadlines.
One compromise we did have to make is in regards to reporting. Due to client agreements, we cannot give financial visibility of projects to all team members and the advanced plan didn't work for us as we have resources that span multiple clients. This has left some managers without the ability to pull their own reports which took some getting used to but they are adjusting.
Pros
• Support. The PWF team is the gold standard of customer service!!
• Value
• Ease-of-use
• Using the platform has broadened awareness of what it really takes to complete a project (both from a time and budget perspective)
• Ability to estimate jobs prior to work commencing
• Project templates
• Organization-wide project visibility
• Project and task visibility increases accountability because resources and deadlines are clearly articulated.
• Scalable platform
Cons
• Unfortunately we cannot give all team members visibility to the reporting features due to client confidentiality reasons. It puts an extra burden on the admins to provide reports (which is totally manageable at this time) but ideally you could set reporting permissions on a client level.
The company has been very responsive; customer support is amazing. One time there was a relatively minor problem with the timer. I submitted a ticket, and a customer support rep called me on the phone and spent a long time troubleshooting to resolve the problem. I was very impressed that rather than going back and forth via email, he took the initiative to call me and spent as much time as needed. I'm very happy with ProWorkflow.
Pros
It makes it easy to manage projects with an associate. Although there are only two of us and the client, there is a lot of back and forth on each project. It used to be hard to keep track of where we were and who needed to take the next step, but now it's simple. I also like the ease of tracking time on each step of a project. I can do a better job of estimating new projects based on the actual time for older projects, and I can see if a project is out of sync. The customer support is fantastic.
Cons
I really wish it had a feature that is missing. It has a great invoicing feature, but I really need an accounts receivable component. There is a list of all outstanding invoices, but there's way to keep track if a client makes only a partial payment or if there are several individual invoices. I can track individual invoices, but there is no way to know the total balance due from a specific client. I realize this is not something the software is designed to do, but it creates extra work for me because I have to record all the invoices and payments on a manual spreadsheet to have complete information.
Pros
ProWorkflow is a big secret that people don't know about.
I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job!
What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is.
I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!!
ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful!
The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.
Thank you Georgia!
Other than not being able to keep track of invoices and payments, I love ProWorkflow. It is excellent for collaboration but also works well for solo use. It's the best way I've found to stay on track on multiple projects simultaneously.
Pros
I love how easy it is to manage multiple projects. I can keep track of where I and my associate are on any job. Even when I work alone on a project, I use ProWorkflow to keep track of every step. Having an archive of all previous projects, including related documents, is very useful. Being able to create templates for tasks, invoices, etc. saves a lot of time and effort. Although I rarely have any problems, when I have had issues, customer service has been outstanding.
Cons
Since I bill for projects incrementally, I wish there was a better way to invoice and keep track of incremental payments. ProWorkflow reminds you to invoice at the end of a project for the entire amount. There's no way to set up invoices for incremental payments, and there's no way to show an invoice partially paid. So I if receive a partial payment, I have to mark the original invoice paid (or delete it) and issue a new invoice for the balance. I'd really like an accounting component to be able to keep track of payments instead of having to have another system for that.
Solo: $10 per staff user per month
- designed for Freelancers
Professional: $20 per staff user per month
- most popular
Advanced: $30 per staff user per month
- perfect for Enterprise
Client and Contractor access is free on all plans.
Professional and Advanced plans include unlimited active projects.
Project Management:
Manage projects through interactive timelines and company wide overviews. Plan projects by looking at staff availability to gauge realistic deadlines. Get the job on done on time, every time.
Task Management:
Create in-depth task lists with sub tasks breaking down the structure of a project. Drag and drop to delegate and assign tasks to staff members. Prioritize your to-do list and keep communications all in one place. Recreate similar lists of tasks through powerful templates.
Budgeting and Tracking Time:
Streamline processes through budgeting and tracking time on tasks and projects. Create quotes based on budgeted time on projects and tasks. Invoice based on actual time spent.
Resource Management:
Forecast staff resource and plan realistic project scopes. Look into how individual staff workload is affected in real time as you go.
Collaboration:
Keep all file sharing and communications in one place, on one page. Structured visibility to ensure the right people see the right things at the right time.
Business insight:
Robust reporting to help you identify and make real decisions that add real value to your business. Dedicated support to help you create personalized custom reports, showing you the answers your company is asking.
Developed more than a decade ago with the goal of supporting the internal workflows and communication needs of growing organizations, ProWorkflow has expanded to become an all-in-one platform for businesses that need project management solutions. The cloud-based project management system works to reduce waste and operational inefficiencies within organizations, with time tracking, task management, and other tools that facilitate collaboration between managers, staff, clients, and contractors.
Small and mid-size businesses can use ProWorkflow to collect detailed work records, while also organizing jobs and delegating tasks in an efficient manner. The platform’s Timeline and Availability tool gives users the ability to review and reschedule projects with the click of a button, while mobile features for smartphones and tablets satisfy the demands of organization leaders who are always on the go.
ProWorkflow is an online project management solution for small to mid-size businesses. The platform has been designed to include features for managing workflows and tracking time, which are two common struggles faced by growing organizations. Users can assign start and due dates for particular tasks, they can allocate certain amounts of time, and they can generate detailed reports showing how close their employees are to meeting those estimates. A time tracker widget is available to make tracking time even easier for people who use Mac or Windows.
ProWorkflow is most frequently used by businesses in the technology, creative, marketing, government, community, education, and health industries. Production managers, executives, employees, clients, and contractors all benefit from this platform, as they can become more efficient in their roles when they take advantage of the project management features that the app provides. For example, ProWorkflow gives managers an easy way to record work content for multiple projects and delegate tasks to the most capable employees. Its App Store is available to extend the functionality of the platform, as well.
ProWorkflow uses a Gantt drag-and-drop interface to easily schedule (and reschedule) both projects and tasks. Individual items can be placed on a project Gantt chart, where workload calculations are seamlessly run to ensure all team members are working at optimum efficiency. Color-coded bars are used to demonstrate which projects and tasks are in progress, completed, or past due.
In the event that a particular project or task is running behind schedule, you can revisit your timeline and quickly reschedule certain tasks or due dates. ProWorkflow gives you the flexibility to move single items or multiple items at one time, while comprehensive filters limit the noise and bring you the information you need.
Timesheets are used to track time, and they play an integral role in the ProWorkflow platform. Users can track time and move time entries into different positions with drag-and-drop functionality. They can also enter bulk time records. Timesheet reports can be printed or exported at a moment’s notice.
To use Timesheets, just select any task and drag the task onto the Timesheet. That action will allow you to track time and record time records. Manually start and stop the timer as you make your way through the workday, and ProWorkflow will automatically allocate the time you’ve spent on the specific project or task. ProWorkflow also makes it possible to set working hours and generate summary reports.
ProWorkflow keeps all project information on one dashboard, which makes it easier for users to quickly find the details they need. Project dashboards can be viewed by assigned employees, clients, and contractors. They can be setup to include tasks, time tracking, messages, files, quotes, and invoices.
From your dashboard, you can manage resources, time, and cost. You can also access ProWorkflow’s messaging tool, which allows you to collaborate securely with clients or contractors through the cloud. Clients can also submit Project Requests through ProWorkflow, however you still maintain total control over how projects are managed and tasks are assigned.
In today’s work environment, mobile solutions are a requirement. ProWorkflow gives professionals a way to manage projects and tasks from their smartphones and tablets. In addition to basic project management features, users also have access to time tracking and task management tools.
Download shared files and send messages to colleagues about the status of any tasks you’re working on through ProWorkflow’s mobile messaging system. Reporting tools allow you to track the status of projects and view upcoming projects while you’re on the road or before you agree to add anything more to your plate. You can also track time, approve project requests, download files, and access contact details for clients through your mobile device.
With the ProWorkflow API, organizations have the flexibility to create their own custom apps and integrate existing ones. ProWorkflow’s App Store includes a number of useful tools to extend the functionality of the platform. ProWorkflow also integrates with popular third-party business apps like Quickbooks, Xero, and Invoice Plugin Quotes.
Multiple pricing plans are available to meet the needs of businesses. ProWorkflow’s most lightweight plan is its Solo plan, which costs $10 per month, per user. The Professional plan costs $20 per month, per user. The Advanced plan costs $30 per month, per user. A 14-day free trial is available for new users with no credit card required.
Below are some frequently asked questions for ProWorkflow.
ProWorkflow offers the following pricing plans:
Starting from: US$10,00/month
Pricing model: Subscription
Free Trial: Available
Solo: $10 per staff user per month
- designed for Freelancers
Professional: $20 per staff user per month
- most popular
Advanced: $30 per staff user per month
- perfect for Enterprise
Client and Contractor access is free on all plans.
Professional and Advanced plans include unlimited active projects.
ProWorkflow offers the following features:
ProWorkflow has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
ProWorkflow supports the following languages:
English
ProWorkflow has the following pricing plans:
Subscription
ProWorkflow supports the following devices:
Android, iPhone
ProWorkflow integrates with the following applications:
APIANT, Cognito Forms, Cyfe, FreshBooks, KashFlow, LeadMaster, MYOB Essentials, ProjectManager.com, Workato, Xero
ProWorkflow offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.